Grasshopper vs RingEX

Microsoft Teams

Nextiva

Google Voice

Vonage Business Communications

8x8 Work

Compare Grasshopper and RingEX based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.

It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Alerts/Notifications

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Transfer

Chat/Messaging

Contact Management

Employee Directory

Fax Management

For Cloud Phone Systems

Mobile Access

Multi-Channel Communication

Multi-User Collaboration

Online Voice Transmission

Reporting/Analytics

Ring Groups

SMS Messaging

Virtual Call Center

Virtual Extensions

Virtual Voicemail

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Grasshopper

Android

Web-based

Windows

iPad

iPhone

Operator 

We really like Grasshopper. It is perfect for a small business if you need a good phone virtual system and if your employees work remotely this is perfect.

This not our first time using VOIP for our business line but Grasshopper overs a fair, competitive rate and one of the best Apps to complement the features of the software.

Reservations Manager

This system just amazes me with it's features that keep making my job so much easier. Our clients also fax us using this same toll free number and it is delivered right to my inbox; this is amazing.

Office Manager

Really great support and customer service and definitely ideal for small business. Call forwarding and  use of extensions is awesome.

Excellent 

Overall Grasshoopper is a fun, potential money maker for those who like to invest and keep up with current trends in Stock.

Attorney

It was the worst customer service experience I have ever had. So now I have switched to Ooma  - should have do so long ago.

Our major problem has been that twice we have had our phone number mistaken for another company. Two times, two different companies about a year apart.

Founder, Co-Owner

Response time is excellent. Quite possibly some of the best customer service I've experienced with a software company.

If you like to trade, look at StockMarkets and enjoy keeping up with what is happening with the Dow Jones, this app/program is for you.

Founder

It's easy to use and pretty reliable. We haven't had any issues and setup was easy.

President

Sometimes calls are dropped or the app says that I have a voicemail or missed call, but my phone or my employee's phones never rang.

I found the Grasshopper platform polished and easy to use. It was easy to setup and troubleshoot.

Office Lead

The idea of being able to take the calls from your phone using this app, without giving your actual phone number, and the possibility to integrate with other softwares is great.

Easy to use, convenient, and best customer service I've ever experienced.

Owner

Overall, I was highly pleased with the quick onboarding process. It took less than 30 minutes to have the app fully set up and my number activated.

senior account manager

I would get calls for other members of the organization, and I have no clue how to transfer them over.

Principal

It's easy to use and we can have our own office number without the actual phones and subscriptions.

Director/Producer

It's competitively priced and easy to use. As for functionality, it connects with whatever other phone line you have through forwarding and it also sends an email with a voice message recording.

Grasshopper screenshot: Call log

Grasshopper screenshot: Dial pad

Grasshopper screenshot: Settings

Grasshopper screenshot: Texting

Grasshopper screenshot: Text inbox

Grasshopper screenshot: Extensions

Grasshopper screenshot: Greetings

Grasshopper screenshot: All calls

Grasshopper screenshot: Dialer

Grasshopper screenshot: Inbox

Grasshopper screenshot: Recent calls

Freelancers

Large Enterprises

Non Profit

Public Administrations

Small Business

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Archiving & Retention

Auto-Dialer

Automated Routing

Calendar Management

Call Queues

Call Reporting

Call Screening

Call Tracking

Call Tracking Metrics

Callback Scheduling

Caller ID

Collaboration Tools

Communication Management

Computer Telephony Integration

Conferencing

Event Triggered Actions

File Sharing

File Transfer

Microsoft Outlook Integration

Monitoring

On-Demand Recording

Predictive Dialer

Presentation Streaming

Purchasing & Receiving

Recording

Remote Access/Control

Reporting & Statistics

Role-Based Permissions

Scheduled Recording

Screen Sharing

Single Sign On

SIP Trunking

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Conferencing

RingEX

Linux

Director of Operations

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

Corporate Counsel

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

Account Executive

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

Marketing Director

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

Property Manager

It's very user friendly,  they have great customer service. Our company has their own account manager which happens to be very helpful.

Director & Founder

With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.

Our overall experience has been great. For the most it's been great to utilize.

Admin. & Development Assistant

Extensions and mobile phone abilities. Very reliable and great support.

Planning & Investment Analyst

The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.

Occupational Therapist

I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.

owner

Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.

Website designer

When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

attorney

Easy to use and customer service is always helpful. Great app for your mobile phone.

client service supervisor

The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.

I hate everything about this company at this point.

We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.

CITO

Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

Grasshopper vs RingEX Comparison (2026)

Grasshopper

RingEX

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives