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Kixie PowerCall & SMS vs Microsoft Teams Comparison (2026)

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Good recommendations?

Kixie PowerCall & SMS logo

Kixie PowerCall & SMS

Microsoft Teams logo

Microsoft Teams

Overview

Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

4

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

295

5

4

3

2

1

241

27

12

3

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.5

11.1K

5

4

3

2

1

6.5K

3.5K

867

156

48

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial.”
JC

John C.

manager

“New customers should not have to chase down basic assistance, especially during onboarding.”
CD

Cindy D.

Co-Owner

“After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful.”
Verified reviewer profile picture

Erin B.

Account Development

Pros

“The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.”
Verified reviewer profile picture

Ashley G.

HR Manager

“Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.”
Verified reviewer profile picture

Keely F.

Patient Care Coordinator

“Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.”
Verified reviewer profile picture

Cyrene J.

Property Administrator

Cons

“The other slight issue is that the company I worked at used their own in-house CRM tool which did not integrate properly with Kixie so every outgoing call had to be individually dialled manually which is very tedious especially when when we're expected to make over 200 calls a day.”
Verified reviewer profile picture

Jordan V.

Sales

“I’m a new customer, and my experience so far has been frustrating.”
CD

Cindy D.

Co-Owner

“We could not make outbound calls or receive incoming calls two days in a row (not all day but for a few hours each day).”
Verified reviewer profile picture

Shu S.

CEO

Cons

When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts.
Verified reviewer profile picture

Kari J.

Internal Auditor

“Teams can be hard to navigate around to find niche settings or features, including uploaded files - without a preview feature, or a decent filter, it can be easy to lose track of spreadsheets, documents, and images. When there is a lot of communication going on, it can get messy.”
Verified reviewer profile picture

Maria P.

Accessories Designer

“In some cases, too many clicks are required to get to what I need; for example, getting to chats and files. When you are also working in multiple teams it can be quite overwhelming with the notifications, and it would be nice to have more control to lend what is most important.”
LV

Luis V.

Account Executive

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features105
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Answering Machine Detection
  • Application Management
  • Archiving & Retention
  • Assignment Management
  • Audio Calls
  • Audio Capture
  • Auto Framing
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Autoresponders
  • Availability Indicator
  • Backup and Recovery
  • Blended Call Center
  • Brainstorming
  • Breakout Rooms
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Conversation Intelligence
  • Customer Experience Management
  • Customizable Caller ID
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Deal Management
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Host Controls
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Meeting Notes
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Polls/Voting
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Preview Dialer
  • Private Chat
  • Progressive Dialer
  • Project Management
  • Queue Management
  • Quizzes
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Template Management
  • Text to Speech
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Whiteboard
  • Workflow Automation
  • Workflow Management
  • Total features103
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Answering Machine Detection
  • Application Management
  • Archiving & Retention
  • Assignment Management
  • Audio Calls
  • Audio Capture
  • Auto Framing
  • Auto-Dialer
  • Automated Attendant
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Autoresponders
  • Availability Indicator
  • Backup and Recovery
  • Blended Call Center
  • Brainstorming
  • Breakout Rooms
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Conversation Intelligence
  • Customer Experience Management
  • Customizable Caller ID
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Deal Management
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Host Controls
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Meeting Notes
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Polls/Voting
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Preview Dialer
  • Private Chat
  • Progressive Dialer
  • Project Management
  • Queue Management
  • Quizzes
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Template Management
  • Text to Speech
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Whiteboard
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations12
  • 8x8 Work
  • ADP GlobalView Payroll
  • ADP Workforce Now
  • AWS CloudFormation
  • AWS Lambda
  • ActiveCampaign
  • Adobe Acrobat
  • Airtable
  • Amazon Aurora
  • Amazon EC2
  • Amazon QuickSight
  • Amazon RDS
  • Amazon Redshift
  • Ansible Automation Platform
  • Apollo.io
  • Asana
  • Atlan
  • Atlas
  • Avoma
  • Azure DevOps
  • Azure DevOps Server
  • BeyondTrust Remote Support
  • BigQuery
  • Box
  • Calendly
  • Canvas
  • Cigati Gmail Backup Tool
  • Claude
  • Claude Code
  • ClickUp
  • CommunitySuite
  • Confluence
  • Copilot
  • Culture Amp
  • Cursor
  • Darwinbox
  • DataSnipper
  • Databricks
  • Datadog
  • Desk365
  • DevOps
  • Docker
  • Document360
  • Docusign
  • Dynamics 365
  • Dynamics 365 Sales
  • Fathom
  • Figma
  • Fireflies
  • FotoWare DAM
  • Foxit PDF Reader
  • Freshdesk
  • Freshservice
  • GitHub Copilot
  • Glean
  • GoTo Meeting
  • Gong
  • Google Classroom
  • Google Cloud Storage
  • Grammarly
  • HaloPSA
  • HighLevel
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Intelerad
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kadence
  • Kahoot!
  • Keka
  • KingAsterisk Contact Center Software
  • Krisp
  • Kudos
  • Leapsome
  • LogicMonitor
  • Make
  • Mekari Talenta
  • MessageGears
  • MicroStation
  • Microsoft Bookings
  • Microsoft Copilot Studio
  • Microsoft Defender for Office 365
  • Microsoft Excel
  • Microsoft Fabric
  • Microsoft Forms
  • Microsoft OneNote
  • Microsoft Outlook
  • Microsoft Planner
  • Microsoft Power Apps
  • Microsoft Power Automate
  • Microsoft Power BI
  • Microsoft PowerPoint
  • Microsoft Project Server Subscription Edition
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Viva Engage
  • Microsoft Whiteboard
  • Microsoft Word
  • Miro
  • Moveworks
  • Navisworks
  • Netlify
  • Netskope One Platform
  • NextGen Enterprise
  • Nextiva
  • Notion
  • OfficeSpace Software
  • Okta
  • OneDrive
  • OpsGenie
  • Otter.ai
  • Outreach
  • PagerDuty
  • Password Safe
  • Personio
  • PingFederate
  • Pipedrive
  • Polly
  • Qase
  • QuickBooks Point of Sale
  • Read AI
  • RingCentral Events
  • RingCentral Video
  • RingEX
  • Riva
  • Rubrik
  • SAP Signavio
  • SL Professional
  • SL-GMS
  • SailPoint
  • Salesloft
  • ShipBob
  • Shopify Plus
  • Simplesat
  • SmartWinnr
  • Smartsheet
  • SonarQube
  • Splunk Enterprise
  • Squirrel
  • Sumo Logic
  • Syncro
  • Tableau
  • TimeTrex
  • Todoist
  • TradeTapp
  • Tray.io
  • Trello
  • UiPath Agentic Automation
  • Unily
  • Uptime.com
  • Vacation Tracker
  • Verint Workforce Management
  • Visio
  • Vista Social
  • Wave
  • Webex Suite
  • Windows 11
  • Woodstock Optimization Studio
  • Workai
  • Workato
  • Workday HCM
  • Workday Peakon Employee Voice
  • Workday Talent Management
  • Wrike
  • Yeastar Cloud PBX
  • Yoke (formerly CoPilot AI)
  • Zabbix
  • Zapier
  • Zendesk AI
  • Zoho CRM
  • Zoho Desk
  • Zoho Mail
  • Zoom Phone
  • Zoom Workplace
  • absentify
  • deskbird
  • Total integrations172
  • 8x8 Work
  • ADP GlobalView Payroll
  • ADP Workforce Now
  • AWS CloudFormation
  • AWS Lambda
  • ActiveCampaign
  • Adobe Acrobat
  • Airtable
  • Amazon Aurora
  • Amazon EC2
  • Amazon QuickSight
  • Amazon RDS
  • Amazon Redshift
  • Ansible Automation Platform
  • Apollo.io
  • Asana
  • Atlan
  • Atlas
  • Avoma
  • Azure DevOps
  • Azure DevOps Server
  • BeyondTrust Remote Support
  • BigQuery
  • Box
  • Calendly
  • Canvas
  • Cigati Gmail Backup Tool
  • Claude
  • Claude Code
  • ClickUp
  • CommunitySuite
  • Confluence
  • Copilot
  • Culture Amp
  • Cursor
  • Darwinbox
  • DataSnipper
  • Databricks
  • Datadog
  • Desk365
  • DevOps
  • Docker
  • Document360
  • Docusign
  • Dynamics 365
  • Dynamics 365 Sales
  • Fathom
  • Figma
  • Fireflies
  • FotoWare DAM
  • Foxit PDF Reader
  • Freshdesk
  • Freshservice
  • GitHub Copilot
  • Glean
  • GoTo Meeting
  • Gong
  • Google Classroom
  • Google Cloud Storage
  • Grammarly
  • HaloPSA
  • HighLevel
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Intelerad
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kadence
  • Kahoot!
  • Keka
  • KingAsterisk Contact Center Software
  • Krisp
  • Kudos
  • Leapsome
  • LogicMonitor
  • Make
  • Mekari Talenta
  • MessageGears
  • MicroStation
  • Microsoft Bookings
  • Microsoft Copilot Studio
  • Microsoft Defender for Office 365
  • Microsoft Excel
  • Microsoft Fabric
  • Microsoft Forms
  • Microsoft OneNote
  • Microsoft Outlook
  • Microsoft Planner
  • Microsoft Power Apps
  • Microsoft Power Automate
  • Microsoft Power BI
  • Microsoft PowerPoint
  • Microsoft Project Server Subscription Edition
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Viva Engage
  • Microsoft Whiteboard
  • Microsoft Word
  • Miro
  • Moveworks
  • Navisworks
  • Netlify
  • Netskope One Platform
  • NextGen Enterprise
  • Nextiva
  • Notion
  • OfficeSpace Software
  • Okta
  • OneDrive
  • OpsGenie
  • Otter.ai
  • Outreach
  • PagerDuty
  • Password Safe
  • Personio
  • PingFederate
  • Pipedrive
  • Polly
  • Qase
  • QuickBooks Point of Sale
  • Read AI
  • RingCentral Events
  • RingCentral Video
  • RingEX
  • Riva
  • Rubrik
  • SAP Signavio
  • SL Professional
  • SL-GMS
  • SailPoint
  • Salesloft
  • ShipBob
  • Shopify Plus
  • Simplesat
  • SmartWinnr
  • Smartsheet
  • SonarQube
  • Splunk Enterprise
  • Squirrel
  • Sumo Logic
  • Syncro
  • Tableau
  • TimeTrex
  • Todoist
  • TradeTapp
  • Tray.io
  • Trello
  • UiPath Agentic Automation
  • Unily
  • Uptime.com
  • Vacation Tracker
  • Verint Workforce Management
  • Visio
  • Vista Social
  • Wave
  • Webex Suite
  • Windows 11
  • Woodstock Optimization Studio
  • Workai
  • Workato
  • Workday HCM
  • Workday Peakon Employee Voice
  • Workday Talent Management
  • Wrike
  • Yeastar Cloud PBX
  • Yoke (formerly CoPilot AI)
  • Zabbix
  • Zapier
  • Zendesk AI
  • Zoho CRM
  • Zoho Desk
  • Zoho Mail
  • Zoom Phone
  • Zoom Workplace
  • absentify
  • deskbird