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MightyCall vs Aircall Comparison

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Overview

MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently...

Category Leaders

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9.99

/user

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

30

/user

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

92

5

4

3

2

1

38

26

11

6

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.3

284

5

4

3

2

1

167

74

27

3

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

The UI is very nice on both the website and the phone app. I like the clean interface and the ability to get to the things that matter right away.

JA

Jaffer A.

We were able to do a lot of very nice things with our phone system to make us sound like a huge company. Customer service was always right on, quick, and friendly.
AvatarImg

Timothy B.

It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes.
AvatarImg

Timothy B.

Pros

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.

SH

Sheila H.

Cons

The customer support for the software is terrible. I emailed them about questions on the software and it took them 2 weeks to respond, and then the response was very vague.

AR

Anonymous Reviewer

It was unable to receive texts the way i needed it to. To cancel you have to call the company.
AvatarImg

Jesse H. C.

Calls get dropped all the time. Every 20 minutes it struggles to keep up and then the call drops.

AR

Anonymous Reviewer

Cons

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.
AvatarImg

Jeff G.

Sometimes , I loose the connection my user appears in grey colour and I don't receive incoming calls.

PB

Prado B.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Donor Management
  • Email Management
  • Employee Activity Monitoring
  • Employee Directory
  • File Transfer
  • For Nonprofits
  • For Small Businesses
  • Fundraising Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Social Media Integration
  • Softphone
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features98
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Donor Management
  • Email Management
  • Employee Activity Monitoring
  • Employee Directory
  • File Transfer
  • For Nonprofits
  • For Small Businesses
  • Fundraising Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Social Media Integration
  • Softphone
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations127
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM