MightyCall Pricing, Features, Reviews & Comparison of Alternatives

MightyCall

Virtual Phone System for small businesses

4.04/5 (47 reviews)

MightyCall overview

MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer expereience efficiently with a range of calling, customer care and team management features including visual call flow configuration, call forwarding and call recording, plus visual voicemail, call history, performance reports, and more. Facebook and Twitter integration enables users to stay in touch with customers via social networks.

Visual call flow configuration tools allow users to set their call flow with clear, easy and convenient flow charts, while call forwarding technology enables users to forward incoming calls to any number and device. Call ID and CNAME ensure business numbers appear when making and receiving calls. MightyCall also supports call queues, conference calls, and VIP/black-list call routing, as well as custom greetings, visual voicemail, and an auto attendant.

Available as a native iOS and Android mobile app, MightyCall gives users the flexibility to receive, review and respond to customer requests anytime, anywhere, via any mobile device. Designed for small businesses, MightyCall Mobile helps small business owners monitor and manage inbound requests from customers on the go. Users can make and receive calls, get alerted to new requests, instantly respond from their phone or re-assign the request to another team member.
www.mightycall.com

Pricing

Starting from
$19.99/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
MightyCall screenshotVirtual Phone NumberMightyCall screenshotMightyCall screenshotMightyCall screenshotMightyCall screenshotMightyCall screenshot

MightyCall reviews

Value for money
Features
Ease of use
Customer support
  4.1
  3.9
  3.9
  3.9
Thomas Kuell

Activity Feature is a Game Changer

Used daily for 2+ years
Reviewed 2018-09-26
Review Source: Capterra

I've spoken with countless virtual phone companies and MightyCall's "activity" feature is a game changer. It has all missed calls and voicemails in a dashboard where you can easily assign and complete them. It's like a to-do list for replying back to sales and service calls in a timely manner. The best feature in the game. Everything else that Mightycall has is good, but is pretty standard stuff across virtual phone companies.

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Michael Stanfar

General review of MightyCall

Used daily for 2+ years
Reviewed 2018-12-05
Review Source: Capterra

For our small business, it helps us manage our call volume with a small staff and lets us relocate our phones to other locations when we are on the move. It takes a little bit of setting up, but well worth it for how it can help manage your calls.Easy and quick to edit you call flow or change your pre-recorded messages. Easy to subdivide call flows between multiple members and have segregated messages and management.

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Susan M Signer

Mighty Call's Multi-Tier Pricing Creates Great Value to Small Business Owners

Reviewed 2018-04-04
Review Source: Capterra

Time savings, price, and less interruptions so I may focus on projects or assignments. Are you a small firm or sole proprietor? If yes, then Mighty Call may be an option for you. Mighty Call is a virtual receptionist service. As a sole proprietor, you may not be able to afford a full-time receptionist or you may only need your phones answered on a limited basis. Therefore, using Mighty Call is an affordable option. I find spending time on the telephone to answers calls is taking away from my work when I should be focusing on taking care of customers. As a business owner, I look for value and based upon need. Value is in the toll-free numbers and allocating telephone time so you may stay focused on projects or assignments for the customers. I tried Mighty Call as a free trial. My business is at the point where now I'll need to purchase Mighty Call.

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Tony Costa

"MightyCall Is The Best Virtual Phone System For Any Size Business & At A Great Price"

Used daily for 6-12 months
Reviewed 2018-09-26
Review Source: Capterra

My overall experience has been very positive. I have already recommended this company to a few business associates and they too really like it. I can communicate with my customers from anywhere and the calls are always crystal clear.The entire platform is very user friendly. This system will work for any size business. Your entire team will get hooked on this very quickly. The mobile app works flawlessly. You can run your business from anywhere and no customer will every know where you are.

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Justin Kenyon

Long time MightyCall user, better than all other alternatives

Used daily for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

I like that it's super easy to set up and maintain. We use it basically to tell our customers our hours of operation.

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MightyCall pricing

Starting from
$19.99/month
Pricing options
Subscription
View Pricing Plans

Basic: $19.99/month for 1 000 minutes & 2 toll free or local numbers
Standard: $49.99/month for 5 000 minutes & 5 toll free or local numbers
Ultimate: $99.99/month for 15 000 minutes & 10 toll free or local numbers

MightyCall features

API
Activity Dashboard
Automatic Notifications
Call Recording
Call Reporting
Call Routing
Call Transfer
Caller ID
Conferencing
Receiving
Reporting & Statistics
SMS Integration
Third Party Integration
Voice Mail

CRM Integration (57 other apps)
Call Monitoring (51 other apps)
Chat (69 other apps)
Instant Messaging (53 other apps)
Live / Video Conferencing (46 other apps)
Monitoring (49 other apps)

Additional information for MightyCall

Key features of MightyCall

  • Call transfer
  • Custom extensions/dial by extension
  • International forwarding for extensions
  • Custom call menus
  • Separated voicemail per employee
  • 24hr auto attendant/receptionist
  • Call forwarding
  • Ring groups & group call lerts
  • Android & iOS mobile application
  • Online web app
  • Social media tracker
  • Integrated to-do list
  • Activity queue
  • Voicemail to text transcriptions
  • Integration API
  • Automatic call distribution
  • Automatic lead distribution
  • Call routing
  • Call transfer
  • Voice mail
  • Queue manager
  • Call list management
  • Email integration
  • Widgets
  • Facebook/Twitter integration
  • Ticket management
  • Contact history
  • Performance reports
  • Call recording
  • Performance management
  • Mobile integration
  • Task management
  • Customer history
  • Email notifications
  • IVR / voice recognition
  • Communication management
  • Visual call flow configuration
  • Caller ID & CNAME
  • Music on hold
  • VIP/black-list call routing
  • Voicemail & transcription
  • WebPhone
  • Softphone to make & receive calls
  • Custom greeting
  • Visual voicemail
  • Toll free or local vanity numbers
  • Available/DND statuses
  • Call history
  • Email request
  • Dashboard
  • Call Reporting
  • Conference calls
  • Dashboard
  • Receiving
  • Text messages
  • API integration
  • Caller ID
  • Visual voicemail
  • Conference calls
  • Unlimited extensions
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Historical Analysis
  • Activity dashboard
  • Automatic notifications
View All Features

Benefits

MightyCall enables users to handle all customer requests in one interface.
Manage and review team performance with MightyCall's performance reports.
Set call flows with clear, easy, and convenient flow charts.
Listen to voicemails, get notifications, and have transcripts sent to an email account.
Set personal and company greetings for different situations.