MightyCall Pricing, Features, Reviews and Alternatives

It does so much seamlessly beyond just providing telephone numbers. For example, call recordings, call notes etc. There's a lot I haven't started to use yet but as my business grows I expect.

It's a bit on the pricey side at entry level, and I think there could be a pared down version with less in the way of buzzers and bells for a lower ticket price

Hey there, We're glad to hear you like the service and it's doing your business well! We're always here if you need anything! Best of luck to your business.

We utilize mighty call to manage all of our inbound and outbound call center activities. We run it through VOIP Phones and utilize the call user management to share the incoming phone load. The options and features are outstanding. The user support through chat is outstanding as well. The assistants are very knowledgeable of the product and always provide all the support we need. We transferred over from another voip company a few years ago and it was an excellent move.

Not at this time. Some of the options allowed for the que management are not allowed when inbound calls are set to a group ( ex. hold options etc.) we would like to see that changed. Also, many times the texting feature inbound and outbound does not work properly.

Hey Eric, It's great to hear you are so satisfied with the move to MightyCall. We'll look into the texting feature possibly having some issues for you.

The sales person was great and if the software does what he said-it is good. I got as far as downloading the ap on my phone and logging in online. Both were fine.

Unfortunately one of main things I needed was to be able to use my Polycom phone with the service (in addition to the other options) and the timing for my current provider to stop working (iphone ap to access out of the office) was really bad and I am really busy but I need a phone. I thought I was getting free trial for one but was charged DAY 1. I took the time to set up an onboarding but the tech could not set up my Polycom phone-I told him that the solution was NOT GOING TO WORK FOR ME THEN. Later the sales person tried to send me a written guide to set up but by that time I was too busy to try and figure it out myself.

Hello Teena, I apologize if you were told different things by the sales team and the support team. You are right, entrepreneurs are too busy to have to set up their phones by themselves and our support team should take a more active role in making sure the system is prepped and ready to go for users. Regarding the billing issue, I will look into it to see why you were not given the 7-day free trial. Being billed $49.99 a second time 3 days later seems like a glitch or misunderstanding, since we do not use 3-day cycles in payment. You are first charged after the free trial ends, and then from there on that day of the month. We will investigate, but it seems unlikely you were charged a 2nd time for no reason. ~regards

The pricing, IVR, and ease of use of Mighty Call made it an instant favorite for our company.

It has a bit of a learning curve, and if you're using the software without call forwarding you need to make adjustments in every new user you create in your mighty call account, otherwise its great.

I like that it's super easy to set up and maintain. We use it basically to tell our customers our hours of operation.

I wish my plan offered an api. We can't spend more money since we are a tiny, one location, family business. Our hours change day to day and I wish I could automate the updating of our audio message, but that's not available on the tier of service we are on.

Hey Justin, thanks for the review. I know API is currently only available with the ultimate plan, but we are doing some testing on further integrations that would allow us to extend it to the other plans as well. Hopefully it's ready to go sooner rather than later