MightyCall Pricing, Features, Reviews and Alternatives

So in a few words: This guys deliver excellent customer service, easy and friendly setup, an app that filters all your social media, emails and phone calls, the ability to do business out of the office and more, all for a very very low cost.

None, don't think about it twice, and go for it :)

We utilize mighty call to manage all of our inbound and outbound call center activities. We run it through VOIP Phones and utilize the call user management to share the incoming phone load. The options and features are outstanding. The user support through chat is outstanding as well. The assistants are very knowledgeable of the product and always provide all the support we need. We transferred over from another voip company a few years ago and it was an excellent move.

Not at this time. Some of the options allowed for the que management are not allowed when inbound calls are set to a group ( ex. hold options etc.) we would like to see that changed. Also, many times the texting feature inbound and outbound does not work properly.

Hey Eric, It's great to hear you are so satisfied with the move to MightyCall. We'll look into the texting feature possibly having some issues for you.

The sales person was great and if the software does what he said-it is good. I got as far as downloading the ap on my phone and logging in online. Both were fine.

Unfortunately one of main things I needed was to be able to use my Polycom phone with the service (in addition to the other options) and the timing for my current provider to stop working (iphone ap to access out of the office) was really bad and I am really busy but I need a phone. I thought I was getting free trial for one but was charged DAY 1. I took the time to set up an onboarding but the tech could not set up my Polycom phone-I told him that the solution was NOT GOING TO WORK FOR ME THEN. Later the sales person tried to send me a written guide to set up but by that time I was too busy to try and figure it out myself.

Hello Teena, I apologize if you were told different things by the sales team and the support team. You are right, entrepreneurs are too busy to have to set up their phones by themselves and our support team should take a more active role in making sure the system is prepped and ready to go for users. Regarding the billing issue, I will look into it to see why you were not given the 7-day free trial. Being billed $49.99 a second time 3 days later seems like a glitch or misunderstanding, since we do not use 3-day cycles in payment. You are first charged after the free trial ends, and then from there on that day of the month. We will investigate, but it seems unlikely you were charged a 2nd time for no reason. ~regards

It does so much seamlessly beyond just providing telephone numbers. For example, call recordings, call notes etc. There's a lot I haven't started to use yet but as my business grows I expect.

It's a bit on the pricey side at entry level, and I think there could be a pared down version with less in the way of buzzers and bells for a lower ticket price

Hey there, We're glad to hear you like the service and it's doing your business well! We're always here if you need anything! Best of luck to your business.

What I like most is that I could easily backtrack and listen to all calls using the call recording function and we also received an email on every voice mail that was left on the system it also provides a transcription of the call.

The only issue that I experience is where certain calls where the audio is not that good though it only happens once in a while particularly when I am calling the rural area.