MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer expereience efficiently with a range of calling, customer care and team management features including visual call flow configuration, call forwarding and call recording, plus visual voicemail, call history, performance reports, and more. Facebook and Twitter integration enables users to stay in touch with customers via social networks.
Visual call flow configuration tools allow users to set their call flow with clear, easy and convenient flow charts, while call forwarding technology enables users to forward incoming calls to any number and device. Call ID and CNAME ensure business numbers appear when making and receiving calls. MightyCall also supports call queues, conference calls, and VIP/black-list call routing, as well as custom greetings, visual voicemail, and an auto attendant.
Available as a native iOS and Android mobile app, MightyCall gives users the flexibility to receive, review and respond to customer requests anytime, anywhere, via any mobile device. Designed for small businesses, MightyCall Mobile helps small business owners monitor and manage inbound requests from customers on the go. Users can make and receive calls, get alerted to new requests, instantly respond from their phone or re-assign the request to another team member.
Software by MightyCallwww.mightycall.com