Spoke Phone vs Ringover

800.com

Nextiva

Ringover

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

Alerts/Notifications

Access Controls/Permissions

Proprietary

Spoke Phone

Web-based

iPhone

Android

Windows

iPad

Standard

Pro CX

One minor drawback is that the default outbound ringtone isn’t the standard U.S. ring, and changing it requires a custom support request — but Spoke Phone was responsive and able to resolve it quickly

Owner

The feature that allows incoming calls to roll over from one extension to another so that the call is answered by a live person within the company and not go to voicemail is an invaluable feature.  

Works extremely well with a ton of powerful features and customization options.

Director

Overall, a solid choice if you want a modern, mobile-first phone solution.

Support has been responsive whenever we’ve needed help.

I would recommend Spoke Phone to anyone looking for a way to organize communications within their company both in the office and in the field.

Team can transfer calls to each other, but can also see when someone is already on the phone

There is no hardware investment in maintaining devices for our remote team.

We like the ability to transfer calls to each other.

Like any VOIP system, you are reliant on the quality internet connection.

I did not use it enough yet to know what is not to my liking

Manager

spoke phone saved me a lot of timeit show who is calling you and from where they are calling.  

it's easy to identify a unknown number i can transfer my call easily to my friend through spoke phone

General Manager

Helpful support team, easy to understand the systems and implement.

Sales Consultant

MANAGING DIRECTOR

Fantastic support and fair about allowing you to use on trial longer until you are sure you want to implement a change to this modern platform.

Director/Manager

Enabled larger team to have access to calls

rd party issues when in poor reception areas

Service Coordinator

Updates are also very great - they listen to what the customers want and make the improvements with them in mind.

Your business network entirely on mobile!

available on the mobile, anywhere, anywhere

I like that it's very user-friendly and simple.

Call Management

Mobile Phone

Setup

Team Growth

Call Quality

Customer Support

Features

Bugs and Issues

Integrations

Ease of Use

Small Business

Large Enterprises

Mid-size Business

Spoke Network

Convoso

Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

DialedIn CCaaS

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

LiveAgent

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.

Call Monitoring

Caller ID

Call Recording

Reporting/Analytics

Voice Mail

Automatic Call Distribution

Call Transfer

Computer Telephony Integration

VoIP

Reviewers indicate that Ringover provides good value for money, and they appreciate its affordable pricing and flexible plans. Some users say costs rise for small businesses or extra options, and they report limited regional coverage.

Value for money

The Ringover integration most frequently cited by reviewers is HubSpot CRM, a CRM product rated 4.2 out of 5 for its integration with Ringover.

Reviews for Ringover come from a wide variety of industries, including insurance (11% of reviewers), computer software (7%), and marketing and advertising (7%). The most frequent use case for Ringover cited by reviewers is telephony (44% of reviewers).

Aircall

RingEX

RingCX

CloudTalk

Zoom Phone

Wildix

JustCall

CallHub

Five9

Kavkom

Microsoft Teams

Smart

Power

 Advanced

Occasional lag and delays

54% of reviewers feel negative about Performance and Speed. Some users say the application experiences lag, especially when network conditions are suboptimal, resulting in missed calls or dropped connections. Reviewers report slowdowns when launching calls, delays in message delivery, and latency during transitions between call states. They mention that certain app versions, such as on Windows or macOS, can be slower than the web version. Users indicate that these performance issues, while sometimes linked to internet quality, can interrupt workflow and reduce efficiency.

Recurring technical glitches

79% of reviewers feel negative about Bugs and Issues. Some users report frequent bugs in both desktop and mobile applications, including call dropouts, app crashes, and notification problems. Reviewers mention that technical glitches can disrupt professional communication, requiring restarts or even reinstallations. They indicate that bugs sometimes affect integrations, call handling, and CRM connections, leading to frustration. Users say that updates may introduce new issues, and minor glitches can occur in specific functions or languages. Many reviewers find these recurring problems impact the reliability of daily operations.

Dependence on stable connectivity

48% of reviewers feel negative about Connection Issues. Some users report that Ringover is highly dependent on a stable internet connection, leading to disruptions if the network is unstable or unavailable. Reviewers mention experiencing call drops, disconnections, and occasional outages not related to their own network. They say connection problems can block teams from using the software effectively, especially during remote work. Users indicate that technical issues sometimes require frequent reconnections or cause delays, impacting their ability to communicate reliably.

Reliable service and communication

96% of reviewers feel positive about Quality of Service. Reviewers say Ringover delivers high-quality communication and reliable service, which supports their productivity and customer service goals. Some users appreciate the intuitive interface, ease of installation, and comprehensive reporting features. They find the quality of calls and exchanges to be consistently good, allowing them to focus on improving business processes. Users indicate that customer support is responsive and helpful, contributing to a positive overall experience. Many reviewers recommend the service for its reliability and ease of use.

Seamless and intuitive experience

96% of reviewers feel positive about Fluidity. Some users report that Ringover provides a fluid and intuitive interface, making it easy to manage communications even for novices. Reviewers appreciate the smooth call chaining, quick setup, and ease of use across devices. They say the platform’s design and navigation are straightforward, which streamlines daily tasks and enhances productivity. Users mention that the fluidity extends to integrations and mobile applications, allowing for efficient workflow management. Many reviewers highlight the consistent responsiveness and accessibility of the platform.

Enhanced team coordination tools

head of central operations

it was very easy to set up, onboard he team and access the data the team was generaing.

Advanced Systems Engineer

Ringover has helped our team collaborate more efficiently and manage our communication needs.

98% of reviewers feel positive about Team Collaboration. Some reviewers find that Ringover’s collaboration features improve their responsiveness and sales follow-up, making teamwork more efficient. Users say the platform is ideal for remote and hybrid teams, providing tools for easy onboarding, team planning, and performance tracking. Reviewers appreciate the detailed reporting and real-time statistics, which help manage and monitor teams effectively. They indicate that the support team is responsive and helpful, further facilitating smooth collaboration. Some users report that the solution adapts well to both small and large teams, supporting dynamic work environments.

Comprehensive business telephony

Technology and Digital Product Manager

Highly recommended for businesses looking for an efficient and intuitive VoIP solution.

98% of reviewers feel positive about Telephony. Reviewers indicate that Ringover offers a reliable and flexible telephony platform that centralizes business communications. Some users say the solution is intuitive, easy to use, and highly customizable at multiple organizational levels. They find the system supports both inbound and outbound needs, with stable connections and features that simplify call management. Users appreciate the portability for remote work and the ability to save time and costs. Many reviewers mention that the platform is suitable for telecommuting and digital teams, helping to professionalize phone communications.

Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.

Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.

Founder

The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.

A strong, easy-to-operate cloud telephony platform for SMB and mid-market sales/support teams, with clean apps, quick setup, solid CRM integrations, and broad number/SMS coverage.

The integration with CRM tools and the ability to track call performance with detailed analytics made our team’s communication more efficient.

Ventas

It was a good experience overall, especially the integration with Pipedrive CRM, which made calling, tracking, and managing leads much easier and more efficient.

The commercial offering was much better than the other com [sensitive content hidden] who are offering a similar package but also the technology is very good both of the mobile and desktop perspective and also the accuracy of information loaded up into a CRM is very very accurate.

Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more.

It allowed me to make calls quicker and that was beneficial to my work + it integrated with hubspot.

Sales Director

It is a reliable and easy-to-use platform that simplifies business communications across multiple channels.

The platform is quick to set up, offers reliable call quality, and brings multiple channels together in a single interface.

Customer Experience Manager

The platform is user-friendly, reliable, and offers the flexibility our customer service team needs to perform at its best.

Lastly, it integrates with my CRM perfectly, enabling me to click-to-dial contacts on the platform without having to type the numbers out.

IT Director

using several numbers on the same phone nad different coutries numbers

It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.

Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.

Company Director

It’s a solid VoIP platform that delivers on functionality and reliability, particularly for customer-facing teams.

Co-Founder

A strong all-in-one communication solution for businesses looking to improve client interaction and team collaboration.

Co-founder

The CRM integration saves us a lot of manual work and makes our daily communication much more efficient.

Managing Partner

Also sometimes it starts playing back old calls and I need to shut the application down and restart it.

Gérant

Sometimes the phone quality is not goog but i has been investigated over it comes from wifi or 4G connection.

These are minor points compared to the overall reliability and value of the platform.

Coursière en assurance

Nothing in particularly maybe need to ad a message section when we need to talk but not in phone with or clients

Managed to get onboarded quickly and once technical glitches were ironed out it works well.

Customer Service Operator

Having worked in different call centers, it is a welcome tool, useful for remote work and ergonomic view.

International Trader

Very user friendly, with the exact features I need to work remotely from my laptop or mobile phone.

Struggling to fully integrate with loxo. Although this could potentially be a loxo fault.

Managing Director

Love the service, easy to use dashboard and international calls is a game changer for us and has made us some savings!

Initial onboarding and confusion when porting numbers.

Business Development Executive

I link it up with my CRM (salesforce) and it makes calling so much quicker.

I don't know how this company is still in business when Zoom phones are a third of the price.

Associate Director

Communication from them has ben good and enquiries and ticket management very good.

It's a dependable tool for modern business communication.

Ringover is straightforward to set up, has a clear interface, and the call quality is consistently good.

Took a while to get text messages integrated.

Nothing at all there is no such thing which is to be liked pathethic service and support from ringover

You can hear every key you type loud and clear.

Sr Account Executive

On the first day, we already started to make an impact on our sales process!

Regional Sales Manager

There are some features that I still haven't tried and I would love to try them in a couple of days.

Secondly, it's easy to set up on desktop and mobile, so I can answer business calls anywhere.

It has been meh, I need a phone service and thats who we chose.

Great, easy to use, easy to start and also learning curve is the fastest.

It's really easy to use, but still powerful and stable.

Mobile and Desktop Use

Communication

Telephony

Pricing

Freelancers

Reviewers indicate that Ringover offers good value for money, with many appreciating its affordable pricing relative to competitors and the flexibility of its plans for different business sizes. Some users say they benefit from cost reductions and find the platform’s features well-matched to its price. However, some reviewers report that the cost can be high for small businesses or when adding extra options, and they feel certain packages lack coverage for specific regions. Users think more flexible or lower-priced plans would enhance accessibility, especially for smaller teams or individual entrepreneurs.

Spoke Phone vs Ringover Comparison (2026)

Spoke Phone

Ringover

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives