RingOver Pricing, Features, Reviews & Comparison of Alternatives

RingOver

100% cloud phone for startups and SMBs

4.1/5 (39 reviews)

RingOver overview

What is RingOver?

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.
www.ringover.com

Pricing

Starting from
€19/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Canada, United Kingdom

Supported languages

English, French
RingOver screenshotRingOver screenshot: Search and access contacts from a central contact directoryRingOver screenshot: Check advanced call logsRingOver screenshot: Sync call data into the user's CRM systemRingOver screenshot: Gain business insight from real-time analyticsRingOver screenshot: Manage all of your users in one placeRingOver screenshot: Live call activityRingOver screenshot: Click to call numbers with screen-pop extensionRingOver screenshot: Instantly add international numbers in 60+ countriesRingOver screenshot: Manage availability by setting business hours

RingOver user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.0
  4.2
  3.9
Renan Savidan

Reviews after 1 year: everything is perfect !

Used weekly for 1-2 years
Reviewed 2019-03-22
Review Source: Capterra

The user interface is very friendly and call quality is very good.

Pros
I have had no issue using the web app from my desktop. You can make free calls if you dont have big needs and more tools, more set ups.

Cons
I hope they had an intermediate plan which would more suits my needs as an independent

Response from RingOver


This review made our day! Thanks for sharing your wonderful experience with us and everyone else reading. We have really big things in store in terms of new features and quality enhancements so hold tight - it only gets better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

RingOver as SKYPE alternative

Used daily for less than 6 months
Reviewed 2020-11-16
Review Source: Capterra

My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.

Pros
Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation.

Cons
Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process.

Response from Ringover


Thanks for taking the time to share your review.

Team Ringover

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jose Atalaya

Good VoIP service

Used daily for 6-12 months
Reviewed 2020-06-11
Review Source: Capterra

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros
Really easy to use and setup for a team.

Cons
Sometimes it breaks and there have been a few shortages in the past few months.

Response from RingOver


Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at support@ringover.com for any assistance needed.

Team Ringover

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Camilo Posada

Recomendable

Used daily for 1-2 years
Reviewed 2020-12-28
Review Source: Capterra

Por ahora siempre hemos estado contentos en general con el servicio y no tengo problemas en recomendar su adquisición pues seguro os funciona.

Pros
Buen equipo humano detrás. constante evolución de la herramienta y sus integraciones. Amigable para el usuario. Reportes buenos.

Cons
Ciertas integraciones pueden ser mejorables, pero poco a poco lo van consiguiendo.

Response from Ringover


!Muchas gracias por tu comentario, Camilo!
!Estamos encantados de saber que nuestra solucion ha estado a la altura de sus expectativas! !La calidad del servicio es uno de los valores fundamentales que lleva nuestra empresa!
El Equipo de Ringover

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alexander Dobbs

Movinghub

Used daily for less than 6 months
Reviewed 2020-06-11
Review Source: Capterra

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights into Ringover, providing case studies and pricing that would suit our needs. Full demo's of the dashboard, coupled with the usability and what would be required as our team grows at a rapid rate. [SENSITIVE CONTENT HIDDEN] was on hand, even during this CV-19 era and having to juggle parenting and work all at the same time. Right up to the day the number was ported over, [SENSITIVE CONTENT HIDDEN] informed me at what time and day the number was going to ported, helping us set up our IVR in layers, creating teams and giving the correct numbers to the correct users and teams. This is something we have now mastered ourselves due to the easiness of their dashboard but the help from Ringover was needed and given when asked.

Pros
The ease of use of the Ringover dashboard and the configurabilty for a team member to change aspects was a key influencer. Also the potential for an integration for click to call and SMSing using API.

Cons
As of yet, I can't think of any. But there is always room for improvement on any finished product.

Response from RingOver


Hello Alexander,

So great to read your wonderful feedback!

We will pass on your comments to our staff who work hard everyday to ensure excellent clients like you succeed with VoIP.

Looking forward to working more with you and your team at Movinghub.

Team Ringover

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RingOver pricing

Starting from
€19/month
Pricing options
Subscription
Free trial
View Pricing Plans

For pricing information:
Visit www.ringover.com/en/pricing or contact a RingOver expert at support@ringover.com

RingOver features

API
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Contact Management
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail

Activity Dashboard (154 other apps)
Automatic Notifications (117 other apps)
Conferencing (115 other apps)
Customizable Branding (94 other apps)
Instant Messaging (120 other apps)

Additional information for RingOver

Key features of RingOver

  • Audio / Video Conferencing
  • Blended Call Center
  • Call Center
  • Call Logging
  • Call Notes
  • Call Tags
  • Call whisper
  • Caller Identification
  • Chat / Messaging
  • Click-to-call
  • Computer Telephony Integration
  • Double-listening
  • Employee Directory
  • Encryption
  • Inbound Call Center
  • Inbound Reporting
  • Interactive Voice Response
  • Manual Dialer
  • Multi-User Collaboration
  • Outbound Call Center
  • Outbound Reporting
  • Phone Key Input
  • Queue Management
  • Real-time analytics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Virtual Call Center
  • VoIP
  • Voice & Data Integration
  • Voice Customization
  • Voice Quality Enhancement
View All Features

Benefits

- Save money on phone bills with unlimited calls* up to 60 landline and mobile destinations included in your plan.
- Enhance global outreach using RingOver's international virtual phone numbers activated instantly from your dashboard.
- Reduce time-consuming manual logging with call activity automation and CRM data syncing.
- Scale your team and phone system at your own pace using the full-featured RingOver dashboard.
- See real-time detailed analytics to assess your team's call performance in a quick glance.

*see ringover.com for details