Talkroute vs JustCall

RingEX

Dialpad

Aircall

800.com

Zoom Phone

Twilio Flex

Compare Talkroute and JustCall based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls and communicate with customers via various channels. It offers an audio library, which includes several prompts for agents to create custom greetings for clients.

Access Controls/Permissions

Activity Dashboard

Auto-Dialer

Automatic Call Distribution

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Tracking

Call Transfer

Caller ID

Customizable Caller ID

Customizable Reports

Data Import/Export

File Transfer

Live Chat

Mobile Access

Online Voice Transmission

Recording

Remote Access/Control

Reporting & Statistics

Reporting/Analytics

Ring Groups

Screen Sharing

Softphone

Third-Party Integrations

Video Call Recording

Virtual Extensions

Voice Mail

Voicemail Transcription

VoIP

VoIP Connection

Talkroute

Android

Linux

Web-based

Windows

iPad

iPhone

Owner

The account was also suspended, then restored after making me jump through hoops, then suspended again. It is illegal to take a payment card while promising not to charge it, then charge it.

Real Estate Agent

We have been using Talkroute for a few months and it has been awesome.

Executive Assistant

I love having the ability to use our smartphones with this service without having to use data to receive calls.

Overall it has been great and is definitely boosting our business.

Leasing Agent

I was new to this type of service so I worked with the support staff to get it set up the way I needed it. They were very helpful and friendly.

Any interaction is rude and the "service" is lacking.

Therapist

The set up for the phone lines is unnecessarily confusing.

owner

When the calls ring in the ringtime gets a little long. That maybe user error on out part.

Talkroute screenshot: Talkroute voicemail

Talkroute screenshot: Talkroute messages

Talkroute screenshot: Talkroute configure user permissions

Talkroute screenshot: Talkroute set up working hours

Freelancers

Large Enterprises

Mid Size Business

Small Business

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

2-Way Messaging

Alerts/Escalation

Alerts/Notifications

Answering Machine Detection

Archiving & Retention

Audio/Video Recording

Automated Attendant

Automated Routing

Automatic Outbound Dialer

Automatic Transcription

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call Scheduling

Call Scoring

Call Screening

Call Scripting

Call Tracking Metrics

Call Transcription

Call Whispering

Callback Scheduling

Campaign Analytics

Campaign Management

Chat/Messaging

Commenting/Notes

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Conversation Intelligence

Customizable Fields

Customizable Templates

Dashboard

Data Security

Deal Management

Drip Campaigns

Employee Directory

Event Triggered Actions

Feedback Management

File Sharing

For Cloud Phone Systems

FTC Compliance

HIPAA Compliant

Inbound Call Center

Integrations Management

Interaction Tracking

International Calling

Lead Management

List Management

Manual Dialer

Mass Texting

Message Personalization

Mobile Keywords

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-User Collaboration

Natural Language Processing

On-Demand Recording

Onboarding

Outbound Call Center

Performance Management

Phone Key Input

Power Dialer

Predictive Dialer

Process/Workflow Automation

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Chat

Real-Time Monitoring

Real-Time Reporting

Scheduled Messaging

Search/Filter

JustCall

Rater 

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.

Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

Community Management Specialist.

Just call is a user friendly software. There are some good features like integrated with our crm and slack.

The web interface is super awesome and simple. It is always getting new features to.

Finance Manager

The bulk SMS option is great when trying to reach multiple clients at the same time. Customer service is prompt and very helpful.

Senior Business Developer

I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.

Sales Lead

Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.

 Customer Support Lead

I like how many things you can do on justcall. The range of options is great within one software platform.

manager

It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.

Since using JustCall we have found the Support team to be very responsive, available and effective in their support.

Wonderful VOIP calling solution to pair with Pipedrive.

operations manager

Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.

Managing Attorney

We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.

Proprietor

Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.

We implemented JustCall early on and at the time it was a bit buggy which was frustrating.

Transaction Coordinator

Sometimes I get major lag on my calls and am forced to use my own phone to make calls.

Senior Account Executive

Huge pro for JustCall is its integration capability with PipeDrive.

finance director

Having to split the text messages so the client can receive the entire message (limited Characters).

JustCall screenshot: JustCall manage voice, SMS, WhatsApp, and email interactions

JustCall screenshot: JustCall sync every call, text, and note directly into the existing tools 

Talkroute vs JustCall Comparison (2026)

Talkroute

JustCall

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives