Vonage Business Communications vs LoopUp

Zoom Workplace

GoTo Meeting

Microsoft Teams

RingEX

Twilio

RingCX

Compare Vonage Business Communications and LoopUp based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scripting

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Management

Dashboard

File Sharing

Mobile Access

Monitoring

Multi-Channel Communication

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Presentation Streaming

Private Chat

Queue Management

Real-Time Chat

Recording

Reporting/Analytics

Screen Sharing

SIP Trunking

Unified Communications

User Profiles

Video Conferencing

Voice Mail

VoIP

VoIP Connection

Vonage Business Communications

Web-based

Windows

Owner

This company is just so horrible to deal  with. Will ruin your day if you have to interact with Vonage Business Support, again only by CHAT from untrained techs.

It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.

Writer

We needed a business phone for our remote office and this system worked perfectly. Thank you for a low-cost, quality solution.

Marketing manager

Overall experience is good as the matter of fact we keep using this service. I still recommend using Vonage as it is very helpful for remote business management.

Office Manager

Our overall experience has been great. This is our second year using the Vonage business package and we are very happy.

Poor call quality,  Terrible Customer Service and cancellation policy deception.

Paralegal

I like that there is an app for smartphones. Nice to switch to and from mobile to office phone.

Advanced Systems Engineer

Integration capabilities and the mobile app make it a valuable asset for businesses seeking a comprehensive communication platform.

Software Tester

It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a lot of valuable development time.

Project Manager

RC was easy to navigate, so Vonage is taking some time to learn, but the transition was easy and the features I've been able to use already have been spotless.

Manager

Overall, VBS has great customer service and a product that makes any business, big or small, more productive.

LCPC

Their software can have conflicts and compatibility issues depending on the browser. A. Their software TokBox appears to work only with Chrome.

Sometimes we get updated info on Vonage in a delay (like missing calls and late notifications) and we might miss potential clients. Text messages can't accept images and it is a huge shortage.

Senior Operations Executive

I have only recently used Vonage to help to transfer our phone system from office to work from home and it was very easy to set up and very quick.

QPP representative

It's easy to communicate with people within the organization. It is pretty easy to use and has many functionalities including creating meetings.

Dispatcher

Could get very slow, with echoes in the background, also do not get notifications for missed calls or texts.

Consultant

I like how the App is in sync with my desk phone, cell phone, and laptop. So far, it is easy to use.

Sr. Manager, Network Operations

Her reply was to ignore that completely and offer us a miniscule refund.

Vonage Business Communications screenshot: Vonage Business user console lets users keep track of recent calls

Vonage Business Communications screenshot: Customizable voicemail greetings gives a personal experience

Vonage Business Communications screenshot: Vonage Business call summary can be exported, emailed or printed

Vonage Business Communications screenshot: Vonage Business PBX (Private Branch Exchange) summary allows administrators to keep track of and edit feature plans

Vonage Business Communications screenshot: Call History plugin for Vonage Business

Vonage Business Communications screenshot: Vonage Business supports Google search and Bing search plugins

Vonage Business Communications screenshot: Salesforce Plugin for Vonage Business

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

LoopUp is a premium remote meetings solution for better, more productive conference calls. By combining audio reliability with a simple user experience and powerful collaboration features, LoopUp provides a world-class conferencing solution that your users and guests will love.

Alerts/Notifications

Archiving & Retention

Attendee Management

Audio/Video Conferencing

Brand Management

Communication Management

Email Reminders

Event Scheduling

Host Controls

Interaction Tracking

Meeting Management

Presentation Tools

Remote Support

Scheduling

Single Sign On

Third-Party Integrations

Two-Way Audio & Video

Video Call Recording

Video Chat

LoopUp

Android

Linux

iPad

iPhone

Associate - Real Estate Administration

A++++ Summa Cum Laude fantastic - could not be happier or more pleased, and a substantial upgrade over our previous software.

Senior Associate

The ease of use of this product is the best. Dialing is never difficult and having the ability to speak with people around the world without issues is wonderful.

IS Service Delivery Manager

Users love the ease with which they can share content and because we've invested in some great conference phones the audio is fantastic - much better than voip over laptop speakers or headsets.

Analyist

Doesn't always work, occasionally people have trouble joining or the connection is bad independently of our office internet.

Legal Technologies Advisor

The ability to integrate the invitation button in to Outlook is great and helps get meetings out quickly.

Associate

Very easy sign-in feature and supports adding details like Linkedin profile of people attending. The one click sharing and the screen recording features are also good.

Senior Marketing Coordinator

Low-quality sound and imagery, voices are messed up, dragged out or hard to hear. I've had multiple high-pitched noises come through where I can't hear what the speaker is saying.

L&D Partner

Good quality video and like the fact that you don't have to dial in.

President

We prefer it to the old dial-up services. Clients who join calls on LoopUp are generally also impressed with ease of use.

Information Technology Apprentice

I have used LoopUp Regularly and maintain the system due to working in IT. I have personally recommended this to all our internal customers as it is the easiest to use and the most customer friendly.

High level of customisation - users can tweak their settings to suit themselves. Fantastic customer service from Will Pruce - from inception to implementation to business as usual.

Data Analytics Consultant

Very good, quick and easy to start a meeting and easy to dial in.

Marketing Coordinator

Great Tool to Allow Remote Teams to Stay Connected & Work Seamlessly.

Associate Director

The call-out functionality and ability to see who is on the call and the simplicity of the product.

Vice President

Ease of connecting (single link click and all sorted), audio quality, outlook plugin integration.

VP Operations

I think it is a bit overpriced compared to other options in today's technology advanced world. I also dislike that as an admin I can not download recordings from the portal for other account users.

Client Communications Manager

Not reliable, often dropped calls, often had difficulties connecting, limited features, no video conferencing (but that could have been the version we had).

Vonage Business Communications vs LoopUp Comparison (2026)

Vonage Business Communications

LoopUp

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives