Webex Suite vs BeyondTrust Remote Support

Zoom Workplace

TeamViewer

Microsoft Teams

Zoom Events and Webinars

AnyDesk

LogMeIn Rescue

Compare Webex Suite and BeyondTrust Remote Support based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.  

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

@mentions

Access Controls/Permissions

Action Item Tracking

Activity Dashboard

Activity Tracking

Activity/News Feed

Agenda Management

Alerts/Notifications

Annotations

Assignment Management

Attendee Management

Audience Analytics

Audience Engagement

Audio Calls

Audit Trail

Auto Framing

Auto-Dialer

Automated Routing

Automatic Call Distribution

Automatic Transcription

Availability Indicator

Brainstorming

Brand Management

Breakout Rooms

Calendar Management

Calendar Sync

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tracking

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Compliance Management

Computer Telephony Integration

Conferencing

Contact Management

Content Management

Customizable Branding

Customizable Reports

Customizable Templates

Data Security

Desktop/Browser Sharing

Diagnostic Tools

Discussions/Forums

Document Management

Document Storage

Drag & Drop

Electronic Hand Raising

Electronic Signature

Email Management

Email Reminders

Employee Activity Monitoring

Engagement Tracking

Event Management

Event Scheduling

File Management

File Sharing

File Transfer

For Cloud Phone Systems

Gamification

Group Management

HD Audio/Video

Host Controls

Interactive Content

Live Chat

Live Streaming

Live Streaming Production

Lock Meetings

Meeting Management

Meeting Notes

Meeting Preparation Tools

Microsoft Outlook Integration

Mobile Access

Mobile Screen Sharing

Moderation

Monitoring

Multi hosts

Multi-Channel Communication

Multi-Participant Screen Sharing

Multi-User Collaboration

Multimedia Support

Multiple Camera Feeds

Multistreaming

Networking

On-Demand Recording

On-Demand Webcasting

Webex Suite

Android

Linux

Web-based

Windows

iPad

iPhone

Sr. Auditor

I like that you can record videos and pause them to take screenshots, and the screenshots are clear. The other great feature is that you can call in on your cellphone if necessary.

Senior engineer

Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.

Realtor

Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.

Senior Systems Engineer

Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.

Photographer 

Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.

Innovation Consultant 

It has features that help you engage with your audience and some nice integration options. Webex has been my go to for many events and has been very successful.

Consultant

Cisco Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, exchange information and the visual clarity is good.

Engagement Strategist

Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.

Senior Project Manager

Excellent web conferencing software suited for industrial users who love their data security and also require best team collaborations.

Content Curation and Market Intelligence

I love that it allows chatting with individuals during a conference, which is very helpful. The group chats, polls, raise hands; all these features are pretty cool and easy to use.

Director

Easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps. Good quality of vioce : can hear good quality of voice and latency is under 0.2 sec.

Script Coordinator

The most important thing, as it is with all video conferencing, is the video quality and reliability are top notch.

Recruiter 

Webex is really cost effective - there's a great free version. I also love the fact that you don't need to download anything to use it, you can just click on the link in an invite.

Marketing Consultant

We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.

Student

More importantly, I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.

Manager

It's a great brand to buy and trust. Overall , it is the first best tool for community.

Insurance Agent

That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support.

My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.

Webex Suite screenshot: Message highlights

Webex Suite screenshot: Group meetings

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


Access Management

Alerts/Escalation

Authentication

Credential Management

Knowledge Base Management

Least Privilege

Password Management

Real-Time Chat

Real-Time Notifications

Remote Access/Control

Remote Monitoring & Management

Reporting/Analytics

Role-Based Permissions

Screen Sharing

Secure Data Storage

Self Service Portal

Session Recording

Session Transfer

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Unattended Access

User Management

User Session Management

BeyondTrust Remote Support

Agent

I like that BeyondTrust Remote is secure and can be trusted when we use their product to receive help from our various support companies.

Self  Occupied

It is really good and helpful. It helped me in fixing many devices with its excellent remote access.

Leasing Manager

Bomgar's remote support feature earns high praise from me, as it combines an excellent ease of use with excellent support (the connection itself was unimpeded every time I used it).

for all users

And proven good software for business. It has multi functionalities like secure remote support, customer support, and help desk administration also.

Pharmacist 

I think this is a great service for remote desktops because of the quickness of the staff to respond and the help I get is great.

Personal Banker 

Ve always used Remote Support when learning new things about certain softwares. I love how it’s inexpensive and super user friendly.

Webex Suite vs BeyondTrust Remote Support Comparison (2026)

Webex Suite vs BeyondTrust Remote Support Comparison (2026)

Webex Suite

BeyondTrust Remote Support

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives