Zinc vs Office Chat

Trillian

Noodle

charles

Morningmate

Howspace

GlobalMeet Webcast

Compare Zinc and Office Chat based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Connecteam

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Flock

Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Zinc (formerly Cotap) is a collaboration software designed to help businesses in hospitality, retail, and healthcare sectors, communicate with field technicians to provide customer service. Managers can send custom broadcast messages to field employees based on their location, team, role or skills.

Alerts/Notifications

Authentication

Broadcast Messaging

Chat/Messaging

Communication Management

Conferencing

Content Management

Data Security

Discussions/Forums

Employee Photos

File Sharing

Live Chat

Newsletter Management

Push Notifications

Real-Time Chat

Real-Time Notifications

Reminders

Role-Based Permissions

Search/Filter

Task Management

Third-Party Integrations

User Management

Video Conferencing

Zinc

Web-based

iPad

Windows

iPhone

Android

Basic

Mid-size Business

Large Enterprises

HulerHub

HulerHub is a people-first employee experience platform that reduces tech sprawl and supports HR teams to deliver first-class personalised digital experiences to employees on any device, at any time, anywhere.

Office Chat is an internal instant messaging application for SMBs, allowing employees to communicate with one another whether in the office or out in the field

Access Controls/Permissions

Active Directory Integration

Blogs

Data Import/Export

Email Management

Employee Communities

Mobile Alerts

Transcripts/Chat History

Office Chat

Startup

Business

Enterprise

HIPAA/BAA

Marketer

It helps me reduce the amount of email clutter and provide a more efficient way to communicate with team members

enhance security features because some teams may requiremore robust security features than what is currently offered by office chat

The tool is available as amobile app and desktop app, making it easy to stay connected and up to date on the go

Prior Authorization Specialist

On many occasions we have needed to search a chat and the only way of doing so is by scrolling.

Digital app manager 

Performance issues and bugs or error sometimes.

Foster Marketing Agent

There is no option to delete old messages, you can only leave the entire chat and start a new one which requires all other team members to do so as well.

Manager 

My work of receiving reports is made easy by off ice chat

Partner and sales associate

There are some things that are frustrating, for example when I'm catching up on a conversation and someone sends a new message, it sends me back to the bottom of the thread.

Very easy to receive reports and sending reports with the office chat

Software Developer

This is best use for office chatting, and file sharing for internally usage.

I like that it includes GIFs and emoticons, some office oriented chat software does not.

We just had to explore alternatives and upgrade because of the lacking features that were crucial for us and we couldn't go without.

Librarian

I can't erase older and unnecessary messages but it's manageable.

It really stinks that there isn't an employee and contact database too.

I also appreciate the ability to designate communication as necessary.

communicate messages to the team in a secure manner from abroad.

Product Management Analyst

I can't delete unwanted conversations which are old

Broker

Search engine customization and display of results process almost renders this option unusable  (choice of msg queues, the way results are shown, more than a word and/or etc).

Sales And Marketing Specialist

You may also check their status for seeing when they're at their computers or absent from their workstations.

This becomes very time consuming and annoying.

We can have 10/20/40 msgs between we check a queue. When you open a particular chat queue, the screen jumps to last message instead of picking up from where left.

Banker

I’m amazed to be honest with this software

Overall it's an easy to use product with great features.

President

For us, the ability to message all the nurses from the frontdesk would be valuable, without the frontdesk having to see all the traffic between the nurses

Would be better if the screen / caht queue would open and show the last msg the user read and maybe mark or distinguish between read/unread messages (market / color etc)

The group function limitations.    That you could not create a group to message to, unless the person is a member of that group.  

Surgeon

The front desk staff of the practice are located distant from the staff offices in the back of the building, so this is time saving for a quick question or comment.  

Franchise Owner

Many team members are unable to see messages sent because they get automatically logged out if they do not use the app daily.

It also allows the front staff to be less distracted if they are managing phone calls or patient intake.

Addictions Recovery Facilitatoy

On my Android phone it is an absolute nightmare, forever closing whatever I'm doing and bringing up Office Chat regardless of whether I've just received a message or not.

Designer

Every time the connection is lost chat resends any images you have sent to coworkers throughout the day.

This has enabled us to be in contact with a doctor's office that sees our surgical patients.

Owner

Need to be specific with settings so that message dont “pop up” when a patient is in the room.

Business Coordinator

This product has made communication across a busy practice much easier, especially for quick questions between departments.

PL administator

I also like that I can have it on my phone and computer so I can switch easily between the two.

Drug and alcohol technician

It may have this function but I don’t know enough about it to mute conversations that are not relevant at the time!

The web version could be updated to make the user more aware of notifications.

We also have regulations in our industry to keep certain conversations confidential from other staff.

Customer Service

Overall once we figured out what worked best for everyone, Office Chat has improved communication and made getting in touch with others more efficient.  

Attorney

Ability to connect two offices located in different cities

Management Support

sometimes i leave a colleague a couple of questions and when she answers i have to figure out on what question she is replying to.

Applications

There are also lots of function beside text chatting.

Customer Service Rep

I love being able to communicate with my co workers even from home.

scheduler/diagnostic clerk

it helps our clinic communicate way more efficiently

I like the file-sharing capability and administrator settings

we use this product excessively within our company and employees.

Medical Records Supervisor

It certainly saves people from running around the building as much as they used to.

secure way to send message to team overseas.  

Group Chat

Team Communication

Staff Communication

Message Sending

Ease of Use

Deleting Conversations

Features

Security and Access Control

Bugs and Issues

Frequent stability problems

71% of reviewers feel negative about bugs and issues, frequently mentioning that Office Chat experiences crashes, freezes, and disconnections. Some users report that the software can be slow to open, occasionally requires reinstallation, and sometimes causes computers to freeze. Reviewers indicate that these technical problems disrupt daily operations and can be frustrating, especially when the platform is relied upon for essential communication. Some reviewers feel that performance issues are time-consuming and annoying, with glitches and stability concerns affecting both desktop and mobile experiences.

Streamlined office messaging

100% of reviewers feel positive about office communication, emphasizing how Office Chat simplifies connecting with colleagues both inside and outside the office. Reviewers appreciate the ability to send messages quickly without interrupting others or leaving their workspace. Some users say the platform enhances workflow, boosts productivity, and ensures confidential matters are handled discreetly. They find it especially valuable for organizations with multiple locations, as it bridges communication gaps and allows for seamless interaction throughout the day. Users think the software is easy to use and has significantly improved their internal communication processes.

Efficient team collaboration

95% of reviewers feel positive about team communication, highlighting how Office Chat enables fast, convenient, and reliable interactions among coworkers. Some users report that it reduces email clutter and makes it easier to reach team members instantly, whether in the office or working remotely. Reviewers indicate that the platform supports quick sharing of information, expedites project progress, and improves collaboration across departments and locations. Some reviewers feel the tool is intuitive for daily use, helping them avoid delays and stay connected with colleagues, which they say is essential for maintaining productivity and a positive work environment.

Zinc vs Office Chat Comparison (2026)

Zinc

Office Chat

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives