Zoom Workplace vs VoIP.ms

Microsoft Teams

Google Workspace

Slack

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Access Controls/Permissions

Activity Dashboard

Activity/News Feed

AI Headshot Generator

AI/Machine Learning

Alerts/Notifications

Annotations

Attendance Management

Attendee Management

Audience Engagement

Audio Calls

Audio Capture

Audio Recording

Audio/Video Conferencing

Auto-Dialer

Auto Framing

Automated Image & Video Editing

Automatic Transcription

Availability Management

Background Removal

Brainstorming

Breakout Rooms

Calendar Management

Calendar Sync

Call Center Management

Call Conferencing

Call Disposition

Caller ID

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tracking

Call Transfer

Chat/Messaging

Collaboration Tools

Color Matching

Commenting/Notes

Communication Management

Computer Telephony Integration

Conferencing

Confirmations/Reminders

Contact Database

Contact Management

Content Generation

Content Management

Creative Design

Customizable Branding

Customizable Templates

Dashboard

Data Import/Export

Desktop/Browser Sharing

Discussions/Forums

Document Management

Document Storage

Drag & Drop

Electronic Hand Raising

Email Management

Email Reminders

Employee Directory

Employee Engagement

Event Management

Event Scheduling

File Management

File Sharing

File Transfer

Generative Fill

HD Audio/Video

Host Controls

Image Creation

Image Editing

Image Upscaling

Image Variations

Inbox Management

Live Chat

Live Streaming

Media Upload

Meeting Management

@mentions

Mobile Access

Mobile App

Mobile Screen Sharing

Moderation

Monitoring

Multi-Participant Screen Sharing

Multiple Camera Feeds

Multiple User Accounts

Multistreaming

Multi-User Collaboration

Natural Language Processing

On-Demand Recording

On-Demand Webcasting

Online Booking

Online Voice Transmission

Personalization

Polls/Voting

Reviews for Zoom Workplace come from a wide variety of industries, including computer software (7% of reviewers), education management (7%), and information technology and services (6%). The most frequent use case for Zoom Workplace cited by reviewers is meetings (74% of reviewers).

Users and use cases

Some users report that Zoom Workplace’s free plan is helpful for basic meetings and students, and reviewers appreciate the flexibility in paid options. However, some reviewers find the time limits restrictive and say pricing can be high compared to competitors.

Value for money

The Zoom Workplace integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with Zoom Workplace), Slack (a team communication product, 4.6), and Gmail (an email management product, 4.9).

Integrations

Zoom Workplace is a video conferencing solution offering key features such as two-way audio and video, real-time screen-sharing, HD audio/video, and mobile access, among others.

Zoom Workplace

Windows

Linux

iPhone

iPad

Android

Web-based

Google Meet

Webex Suite

GoTo Meeting

GoTo Webinar

Adobe Connect

RingEX

WhatsApp

TeamViewer ONE

Dialpad AI Meetings

WebinarJam

RingCentral Video

Zoho Meeting

FreeConferenceCall.com

Jitsi

Whereby

LiveWebinar

Free

Business

Enterprise

Ongoing security and privacy concerns

Director of Operations

The only other issue having to do with the recent hackers who were able to zoombomb into the meetings, to mitigate this they changed settings to require passwords for meetings which wrecked havoc on recurring meetings previously scheduled.  

55% of reviewers feel negative about Zoom’s security and privacy. Users express concerns about incidents like unauthorized meeting access, data sharing, and vulnerabilities to hacking or ‘zoombombing.’ They mention that implementing security features like passwords and waiting rooms can be confusing and disrupt meeting flow. Reviewers also highlight worries about data privacy, lack of end-to-end encryption, and difficulties managing security settings, especially for sensitive or confidential meetings.

Limited access control and protections

videographer

By imposing arbitrary 45minute timers on free metings, cap limits of guests able to join, multiple screen sharing function disabled for free users, automatically passworded entry which becomes annoying, removal of ability to call into zoom meetings hosted by free users - We see Zoom's true intent was to capitalize off the existing userbase instead of improve the product and provide incentives for them to actually subscribe/pay.

Director of SEO

I have been in several meetings where creating some of these privacy features have been needlessly complicated for those trying to log in, and created a very unproductive 10-15 minutes where the host tries to get things set up.

45% of reviewers feel negative about Zoom’s access control and security features. Users indicate that authentication options are insufficient, making it hard to verify participants and prevent unwanted intrusions. They report that managing permissions, passwords, and waiting rooms can be cumbersome, and that the free version’s limitations on meeting duration and participant numbers add frustration. Reviewers also note that security measures sometimes complicate joining meetings, particularly for less tech-savvy users.

Dependence on strong internet

PhD Student

The use of the software depends on the internet connection of the users. When an internet connection is poor, a person should expect a lagging connection and one might even be disconnected during the meeting/class proper.

Executive Assistant

It does take a strong internet connection to keep it smooth, so that is a draw back for me, due to my internet at home being weak, I often get disruptions or even disconnected at times.  

67% of reviewers feel negative about Zoom’s reliance on a stable internet connection. Users report frequent issues like lag, dropped calls, freezing, and poor audio or video quality when bandwidth is low or connections are unstable. They mention that meetings can be disrupted, participants may be disconnected, and troubleshooting is often difficult. Reviewers note that these problems are especially challenging in remote areas or for users with limited data, affecting productivity and communication.

Audio quality and mute challenges

Accountant

Zoom Meetings has one bad problem in its Zoom Application. when we invited someone for a meeting if he opened the Zoom application the application doesn't detect the mic and sound, but if they open it through the browser it works well.

Customer Support

I think another con is that during a meeting there doesn't seem to be a setting that automatically mutes everyone while someone is speaking, it seems that its up to each individual to do so themselves. If someone forgets to mute their sound than it can interrupt the speaker and make the meeting harder for some people to hear.

57% of reviewers feel negative about Zoom’s audio and mute controls. Users report problems with echo, background noise, inconsistent volume, and difficulty managing microphones in group settings. They find it confusing to join audio, switch devices, or troubleshoot sound issues, especially for new users. Reviewers also mention that the lack of automatic muting or better host controls can lead to interruptions, making meetings less effective and communication harder to manage.

Recurring software bugs and glitches

Senior Web Analyst

Additionally, I feel Zoom meetings hog more random access memory, so during Zoom calls my laptop slows down o screen freezes and I have to shut down or restart.

60% of reviewers feel negative about Zoom’s bugs and technical issues. Users mention frequent app crashes, freezing screens, and resource drain, especially on older computers or during large meetings. They express frustration with inconsistent updates, platform differences, and lack of timely customer support. Reviewers also highlight difficulties with installation, unexpected logouts, and challenges in troubleshooting, which can delay meetings and disrupt workflow.

Enabling seamless remote work

As zoom is one of the first players that made it possible to easily switch to work from home, it offered a number of features and improvements to small businesses and entrepreneurs to quickly acquire necessary skills to master and continue their remote tasks (for online possible jobs)

94% of reviewers feel positive about Zoom’s support for remote work. Users report that the platform allows teams to collaborate effectively from any location, facilitating meetings, trainings, and project discussions without the need for physical presence. They value features like screen sharing, remote control, and real-time communication, which help maintain productivity and engagement. Reviewers also note that Zoom is essential for connecting with clients, conducting interviews, and supporting hybrid or fully remote workforces.

Enhanced team collaboration tools

President

I was using both free and premiumversion so best feature is break out rooms. If you work in multiteam organisation, you can devide them in seperate rooms so they can work out in peace and later you all finish in one room so you can share your final decision.

Field Director

My favorite feature of Zoom is the capability to go into Breakout Rooms. When meeting in a larger group, or even if you just need to split up into pairs, you can easily manually or automatically assign participants to smaller groups called Breakout Rooms.

94% of reviewers feel positive about Zoom’s team collaboration features. Users indicate that breakout rooms, screen sharing, and virtual whiteboards foster dynamic group work and effective communication. They find it easy to organize discussions, share documents, and work on projects collectively, regardless of team members’ locations. Reviewers appreciate the ability to split large meetings into smaller groups, making brainstorming and problem-solving more efficient, and note that these tools are valuable for both business and educational teams.

Flexible online learning support

Classroom Teacher

With powerful online learning tool, a teacher like me can do a handful of customization such as selecting the duration of the Zoom Meeting to identifying how many participants will be accommodated for a certain Zoom session.

Music Instructor 

I also like all the ways that I could customize the experience. Whether it was changing the view I had, muring students when necessary, assigning another host, etc., all the customizations I needed to make the classroom run successfully were there for me.

93% of reviewers feel positive about Zoom’s suitability for students and classes. Users say the platform enables teachers to conduct interactive lessons, share educational materials, and use features like whiteboards and breakout rooms for group activities. They appreciate the ability to record sessions, manage attendance, and customize classroom settings. Reviewers highlight that Zoom helps maintain continuity in education, supports accessibility for diverse learners, and facilitates communication between students, teachers, and parents.

Account Executive

Zoom workplace is our organizations go-to platform for handling meetings, from scheduling with easy embedded links, video meetings, and post-call recordings to reference for coaching + follow up purposes.

Compliance Specialist

Connecting the plugin for Google Calendar makes it so that I can schedule Zoom meetings using my primary email service and sharing a meeting link is easy and quick if I forget to attach a meeting invite because it is available right inside the meeting at the push of a button.

Deployment Strategist

Core features like video conferencing, screen sharing, and breakout rooms work smoothly and support productive discussions. While the interface can feel busy at times, Zoom Workplace remains a dependable tool for staying connected, especially for remote and hybrid work environments.

American accent coach

The initial storage for call recordings is quite limited, and considering the lowest yearly business license is not particularly cheap, I end up having to download recordings I want to keep and then save the Zoom storage for the few calls I want to have available for sharing the replay link.

Software Engineer

I frequently use it's integration with Google Calendar to ensure that all of my meeting invites automatically have a video call link for people to join from.

Owner

It also has features that save me time like the blur and studio effects filters so I look touched up without spending time and energy to go full glam for an at-home meeting.

Technology Director

Our employees love using this platform and find it superior to using Google Meet or Teams and gives us a credible platform to engage with out clients which as a Google Workspace customer is important.

Client Relationship Manager

It’s evolved from a simple video conferencing tool into a full collaboration hub, and that shift has made day-to-day work smoother and more centralized.

Zoom’s stability during long meetings and its ability to handle varying internet connections make it a dependable tool for both collaboration and presentations.

I don't like that if you cancel a meeting through a third party service such as Google Calendar, sometimes it does not remove it from your zoom app and you still get reminders for it.

Footballer

It has a good quality video and audio calls , sharing of screen, auto-record of meeting by the host, and many more.

Senior Field Underwriter

I appreciate the power of Zoom Workplace because it allows individuals to connect across the world with high-definition video and audio to be more efficient in their work.

Zoom Workplace vs VoIP.ms Comparison (2026)

Zoom Workplace

VoIP.ms

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives