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Zoom Meetings

Video conferencing & web conferencing for teams of all sizes

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Zoom Meetings Pricing, Features, Reviews and Alternatives

Zoom Meetings product overview

Price starts from

14.99

Per month

Per Feature

What is Zoom Meetings?

Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.

Key benefits of using Zoom Meetings

  • Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

  • With ZoomRooms - a Software Defined Video Conferencing system (or SDVC) - video conference participants can wirelessly and securely share content from any device - mobile, tablet or laptop.

  • Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

  • Users can drag, drop, and share files in Zoom’s Business IM and then retrieve them later, from Zoom’s synced and searchable content library.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Chat
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    Documentation

    Zoom Meetings pricing information

    Value for money

    4.6

    /5

    12.1K

    Starting from

    14.99

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Zoom Meetings features

    Functionality

    4.5

    /5

    12.1K

    Total features

    83

    10 categories

    Most valued features by users

    API
    Third Party Integrations
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Chat/Messaging
    Contact Management
    Mobile Access

    Functionality contenders

    Zoom Meetings users reviews

    Overall Rating

    4.6

    /5

    12.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.87/10
    Rating distribution

    5

    4

    3

    2

    1

    8,297

    3,313

    435

    44

    15

    Why do users choose Zoom?

    What would users change about Zoom?

    Pros
    What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.

    DE

    Daniel E.

    The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.

    CR

    Carmelo Rafael D.

    The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.

    RS

    Ryan S.

    Cons
    I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.

    DG

    Daviti G.

    If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
    AvatarImg

    Josh A.

    There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
    AvatarImg

    Allie L.

    Overall rating contenders

    Overall Rating

    Zoom need it

    Reviewed 7 months ago

    Transcript

    Charron S.: Hi, my name's Charron. I'm an owner, and I give Zoom four out of five. If you want more information,...

    BV
    AvatarImg

    Barry V.

    Sales Manager

    Information Technology and Services, 1-10 employees

    Review source

    Overall Rating

    Zoom Meetings - Cheap and Easy Solution for online collaboration

    Reviewed 10 months ago

    Transcript

    Barry V.: Hi, my name is Barry. I'm a sales manager for our company. I give Zoom five stars for sure....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Imprescindible en estos tiempos

    Reviewed 20 days ago

    Es la herramienta más importante e imprescindible de estos tiempos por causa del teletrabajo, clases y conferencias online, grupos e incluso reuniones familiares. El mundo ha cambiado y Zoom Meetings ayudó a adaptarnos a estos cMBIO.

    Pros

    Tiene gran estabilidad, accesibilidad, incluye poderoso herramientas para compartir pantalla, pizarras, diapositivas, compatibilidad con camaras virtuales y uso de software adicional para enriquecer la experiencia.

    Cons

    El costo es accesible aunque poco elevado.

    Showing original review in Spanish. See translation

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    excellent software

    Reviewed 2 months ago

    Excellent, I use it daily. It is intuitive and day by day it improves both the options and the user experience.

    Pros

    Zoom is very powerful and probably the most user-friendly, stable and complete video call platform at the same time. It is easy to send a link but it also has many access controls and options to work collaboratively. Ideal for education environment.

    Cons

    Zoom is a bit pricey compared to many free products of the same ilk. However, it has many features that make it one of the best and most reliable. Little by little it has also added features that I needed, a bit of integration with some Apps is missing.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Easy to use but quality needs to be better

    Reviewed 22 days ago
    Pros

    Easy to use and it was sufficient for basic needs

    Cons

    Quality has to improved a lot and as so as customer support

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    For my online class, the Zoom interface is really straightforward and easy to use.

    Reviewed a month ago

    Audio signatures and passwords can be used to protect my privacy. I can also lock a meeting as a host to prevent people who haven't yet joined from joining.

    Pros

    I can get closed captions with Zoom by integrating third-party solutions to make sure the feature works. Zoom is a video and audio conferencing platform that allows users to record meetings. Zoom allows 100 or more people to participate in a video call. The app's gallery view allows for up to 49 players to be displayed on one screen. However, if I wish to add more users, the program enables for up to 500 persons to be added. A password, such as SAML, OAuth, or 2FA, can be used to verify your Zoom account. 256-bit TLS encryption protects your video meetings and chats using this app. To safeguard my connection, I can utilize AES-256 encryption or end-to-end encryption. Furthermore, Zoom's whiteboard features allow users to doodle on many slides and screens.

    Cons

    Zoom does not support emojis, but it does support GIFs. Admins can turn on and off this video conferencing tool. The free bundle of Zoom virtual conferencing is limited. It can make an unlimited number of calls that are limited to 40 minutes in length. If I upgrade to a pro account, however, the time limit is extended to 24 hours. Free users can only save up to 1GB of recordings on their PCs, whereas all paid plans allow for cloud storage. There is currently no support for HD video.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Most complete online meeting platform in the market

    Reviewed 25 days ago

    I've had a great time working with zoom meetings since the beginning of 2020. I've only used the free version but I has been a salvation in times of Covid. I don't give them 10 stars because the software consumes a high amount of RAM memory.

    Pros

    The option to join meetings as a guest without the need of an account is just great. The option that I like the most is that everyone can draw in the screen while someone is sharing, as long as the host allows it. It gives us the chance to debate in meetings or explain specific topics, specially in Architecture or Design meetings.

    Cons

    I don't like the 45 free minute limit. It's ok that companies charge for the full version of the software, however, there should be an alternative for less people without paying the full plan.

    Zoom Meetings FAQs and common questions

    Q. What type of pricing plans does Zoom Meetings offer?

    Zoom Meetings has the following pricing plans:
    Starting from: $14.99/month
    Pricing model: Free, Subscription


    Q. Who are the typical users of Zoom Meetings?

    Zoom Meetings has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Zoom Meetings support?

    Zoom Meetings supports the following languages:
    German, French, English, Japanese, Russian, Chinese (Simplified), Portuguese, Spanish


    Q. Does Zoom Meetings support mobile devices?

    Zoom Meetings supports the following devices:
    Android, iPad, iPhone


    Q. Does Zoom Meetings offer an API?

    Yes, Zoom Meetings has an API available for use.


    Q. What other apps does Zoom Meetings integrate with?

    Zoom Meetings integrates with the following applications:
    HubSpot Marketing Hub, GitHub, Microsoft Outlook, PayPal, YouCanBook.me, Dropbox Business, Kaltura Video Platform, Jira, Calendly, CANVAS, Zapier, Absorb LMS, Gmail, appointlet, Google Workspace, Moodle, Trello, Google Drive, Box, Gong.io, Microsoft Teams, GitLab, Acuity Scheduling, Egnyte, Pardot, Salesforce Sales Cloud, OneLogin, Okta, Slack, PagerDuty, Microsoft 365, Redbooth, LinkedIn for Business, Bitbucket, Thought Industries, JIRA Service Management, Meta for Business, ServiceNow, Skilljar Customer Education, Keap, Blackboard Learn, Google Calendar, Panopto, LearnUpon, Marketo Engage, Asana, Schoology, Trint , Statuspage, New Relic One, HubSpot CRM, Book Like A Boss, Oracle Eloqua, Intercom, Zendesk


    Q. What level of support does Zoom Meetings offer?

    Zoom Meetings offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)

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