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Zoom Meetings

4.6
(13.5K)

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Video conferencing & web conferencing for teams of all sizes

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(143)

Zoom Meetings Pricing, Features, Reviews and Alternatives

Zoom Meetings FAQs

Q. What type of pricing plans does Zoom Meetings offer?

Zoom Meetings has the following pricing plans:
Starting from: $14.99/month
Pricing model: Free, Subscription

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Q. Who are the typical users of Zoom Meetings?

Zoom Meetings has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Zoom Meetings support?

Zoom Meetings supports the following languages:
Chinese (Simplified), English, French, German, Japanese, Portuguese, Russian, Spanish

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Q. Does Zoom Meetings support mobile devices?

Zoom Meetings supports the following devices:
Android, iPad, iPhone

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Q. Does Zoom Meetings offer an API?

Yes, Zoom Meetings has an API available for use.

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Q. What other apps does Zoom Meetings integrate with?

Zoom Meetings integrates with the following applications:
HubSpot Marketing Hub, GitHub, Microsoft Outlook, PayPal, YouCanBook.me, Dropbox Business, Kaltura Video Platform, Jira, Calendly, CANVAS, Zapier, Absorb LMS, Gmail, appointlet, Google Workspace, Moodle, Trello, Google Drive, Box, Gong.io, Microsoft Teams, GitLab, Acuity Scheduling, Egnyte, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, OneLogin, Okta, Slack, PagerDuty, Microsoft 365, Redbooth, LinkedIn for Business, Bitbucket, Thought Industries, JIRA Service Management, Meta for Business, ServiceNow, Skilljar Customer Education, Keap, Blackboard Learn, Google Calendar, Panopto, LearnUpon, Marketo Engage, Asana, Schoology, Trint , Statuspage, New Relic, HubSpot CRM, Book Like A Boss, Oracle Eloqua, Intercom, Zendesk Suite

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Q. What level of support does Zoom Meetings offer?

Zoom Meetings offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)

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Zoom Meetings product overview

Price starts from

14.99

/user

Per month

What is Zoom Meetings?

Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.

Key benefits of using Zoom Meetings

  • Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

  • With ZoomRooms - a Software Defined Video Conferencing system (or SDVC) - video conference participants can wirelessly and securely share content from any device - mobile, tablet or laptop.

  • Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

  • Users can drag, drop, and share files in Zoom’s Business IM and then retrieve them later, from Zoom’s synced and searchable content library.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Chat
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    Documentation

    Not sure about Zoom Meetings? Compare it with a popular alternative

    Starting from

    14.99

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    Free

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Zoom Meetings pricing information

    Value for money

    4.5

    /5

    13.5K

    Starting from

    14.99

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Zoom Meetings features

    Functionality

    4.5

    /5

    13.5K

    Total features

    84

    10 categories

    Most valued features by users

    Third Party Integrations
    API
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Chat/Messaging
    Contact Management
    Mobile Access

    Functionality contenders

    Zoom Meetings users reviews

    Overall Rating

    4.6

    /5

    13.5K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.86/10
    Rating distribution

    5

    4

    3

    2

    1

    9.3K

    3.6K

    495

    52

    16

    Why do users choose Zoom?

    What would users change about Zoom?

    Pros
    What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
    The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
    The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.
    Cons
    I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
    If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
    There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.

    Overall rating contenders

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    CharRon S.

    Owner

    Entertainment, 1-10 employees

    Review source

    Overall Rating

    Zoom need it

    Reviewed 2 years ago

    Transcript

    Charron S.: Hi, my name's Charron. I'm an owner, and I give Zoom four out of five. If you want more information,...

    BV
    AvatarImg

    Barry V.

    Sales Manager

    Information Technology and Services, 1-10 employees

    Review source

    Overall Rating

    Zoom Meetings - Cheap and Easy Solution for online collaboration

    Reviewed 2 years ago

    Transcript

    Barry V.: Hi, my name is Barry. I'm a sales manager for our company. I give Zoom five stars for sure....

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    Andrew P.

    Higher Education, 201-500 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Webconferencing for the agile workplace

    Reviewed 4 years ago

    I use this product for countless meetings and I have always recommended it to co-workers. As a project manager, I often throw together meetings to have quick agile discussions with stakeholders and ZOOM allows me to do just that. Even external clients with no experience using ZOOM can access it and use it with little issue. As with all products, the more people are comfortable with the tools that ZOOM provides, the greater collaboration can be. Once people understand this, they find ZOOM to be one of the best tools for their day-to-day and begin scheduling their own web conferences. I think that alone demonstrates how useful ZOOM can be.

    Pros

    ZOOM is incredibly easy to use. The product is intuitive for the average user and can get you started with a web conference in little time. Most industries rely on some sort of off-site conferencing tool, particularly for large organizations with multiple locations. ZOOM has a quick turnaround, you can have you conference set-up and details to attendees right away. The ZOOM UI during a meeting is very...

    Cons

    Audio can be tricky depending on how you have your conference rooms set-up. When using at home or at a desk, this is not an issue, but in conference rooms with in-room audio connected to the presenting computer, there can be echo. This is mostly user-caused and can be easily fixed, but it is something that has come up more than once. Some users have trouble figuring out how to mute or turn their camera off, and the web conference client at times requires refreshing when it doesn't launch initially.

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    Kyle Y.

    Motion Pictures and Film, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    School's Solution During a Pandemic

    Reviewed 3 years ago

    Overall Zoom is an amazing software and I'm glad that most teachers use it. I do think there are some improvements and some added features to be made. Zoom's a strong option for anyone needing to teach a class through the internet or host online meetings with international people and I believe it will become a better feature as time moves on.

    Pros

    Zoom has been a great software for online meetings since 2013. Although only a couple of people had used Zoom pre-2020, it started to emerge during the time Covid-19 started affecting schools. Due to people having social distance, having school in-person was essentially impossible without getting sick. Zoom was a strong solution to this problem and is still being used more than ever today. Like most...

    Cons

    Zoom has some flaws that other softwares already have integrated into their system. One example is Discord which allows the user to turn up the mic volume of anyone in a meeting while allowing you to simultaneously turn down the mic of someone else. Zoom does have to ability to allow you to add contacts but personally I don't use this feature because there's not a quicker way to do other than adding...

    AR
    AvatarImg

    Verified reviewer

    Retail, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    "Zoom meetings is a lifesaver"

    Reviewed 2 months ago

    During the Covid pandemic, a lot of businesses, religious organizations and clubs had to move from holding physical meetings to remote meetings.Zoom came to my rescue then. I was able to communicate with my business partners, colleagues, students, friends and family via video conferencing.The religious organization I belong to also used zoom for our meetings.Zoom has opened my eye to the importance of video conferencing, and now, I still use Zoom to attend and host important meetings.Zoom is the best video conferencing tool out there.

    Pros

    - I love the fact that zoom allows for screen sharing.This makes it suitable for meetings and differentiates it from other video call apps. It's just like using projectors at a physical meeting.- Zoom allows large number of people to be logged on to a meeting at a time. This feature was useful when we hosted a webinar with about 420 participants.- It is very simple and easy to use. I can create a meeting and join a meeting by myself without the help of anyone.- It has features that compensates for not holding a physical meeting. The raise hand option is a perfect example of this.

    Cons

    -Those in places where there's no stable internet can not use zoom. For example, those in villages. Zoom requires a strong internet connection for it to run flawlessly, so those in villages are at a disadvantage.-Sometimes, Its video quality is very low

    MR
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    Marcius R.

    Marketing and Advertising, self-employed

    Used other for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

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    After the pandemic, everyone in the field knows about Zoom, but many 'normal' people still don't...

    Reviewed 2 years ago

    It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings. It has a general use type of service. It's like a reliable hammer - good for most things, but not good for many specific things. So if you need something more specific for your use-case, then there are other things out there that might be better suited for you. Of course, if you just need something to...

    Pros

    The free plan is pretty generous with up to 100 participants for 40 minutes. It's great for many small-purpose presentations, but don't get extended with Q&A. Mostly the free plan is great for one-on-one since it's not time-limited. It integrates great with WordPress through many plugins, or Book Like a Boss, CalendarHero and some other scheduling tools. The quality of audio is good most of the time. Same as for the video, good most of the time. The added advantage is that now, with the pandemic, it got more press and more people learned how to use it as well.

    Cons

    I don't like the fact that software needs to be installed. It does have a web version, but even then it's less reliable. It requires a learning period to get on how to use it. If you have a co-host who isn't familiar, it becomes an embarrassing trip to start teaching them in the middle of the presentation. Many times, when I was a participant, not a host, I could see the hosts struggling with settings...

    AR
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    Verified reviewer

    E-Learning, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Zoom - Best online meetings still

    Reviewed 4 months ago

    While there are the pros and cons, Zoom is still one of the best if not the best so far in online video conferencing so far.

    Pros

    Video calls are greater for bigger groups of participantsIts requirements in terms of computing power need are minimalThe noise cancelation feature actually works and works better that most alternatives.

    Cons

    - Zoom is still expensive - The Phone feature of zooms is too expensive - you have to pay to record conversations and one has ti buy a single number for every single user, SIP technology could help

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