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Zoom Logo

Zoom

4.6
(13.7K)

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Video conferencing & web conferencing for teams of all sizes

(150)

Zoom Pricing, Features, Reviews and Alternatives

Zoom FAQs

Q. What type of pricing plans does Zoom offer?

Zoom has the following pricing plans:
Starting from: $14.99/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Zoom?

Zoom has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoom support?

Zoom supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish


Q. Does Zoom support mobile devices?

Zoom supports the following devices:
Android, iPad, iPhone


Q. Does Zoom offer an API?

Yes, Zoom has an API available for use.


Q. What other apps does Zoom integrate with?

Zoom integrates with the following applications:
HubSpot Marketing Hub, GitHub, Microsoft Outlook, PayPal, YouCanBook.me, Dropbox Business, Kaltura Video Platform, Jira, Calendly, CANVAS, Zapier, Absorb LMS, Gmail, appointlet, Google Workspace, Moodle, Trello, Google Drive, Box, Gong.io, Microsoft Teams, GitLab, Acuity Scheduling, Egnyte, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, OneLogin, Okta, Slack, PagerDuty, Microsoft 365, Redbooth, LinkedIn for Business, Bitbucket, Thought Industries, JIRA Service Management, Meta for Business, ServiceNow, Skilljar Customer Education, Keap, Blackboard Learn, Google Calendar, Panopto, LearnUpon, Marketo Engage, Asana, Schoology, Trint , Statuspage, New Relic, HubSpot CRM, Book Like A Boss, Oracle Eloqua Marketing Automation, Intercom, Zendesk Suite


Q. What level of support does Zoom offer?

Zoom offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)

Zoom product overview

Price starts from

14.99

/user

Per month

What is Zoom?

Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.

Key benefits of using Zoom

  • Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

  • With ZoomRooms - a Software Defined Video Conferencing system (or SDVC) - video conference participants can wirelessly and securely share content from any device - mobile, tablet or laptop.

  • Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

  • Users can drag, drop, and share files in Zoom’s Business IM and then retrieve them later, from Zoom’s synced and searchable content library.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Chat
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    Documentation

    Not sure about Zoom? Compare it with a popular alternative

    Starting from

    14.99

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    7.50

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Zoom pricing information

    Value for money

    4.5

    /5

    13.7K

    Starting from

    14.99

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Zoom features

    Functionality

    4.5

    /5

    13.7K

    Total features

    90

    16 categories

    Most valued features by users

    Third-Party Integrations
    API
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Chat/Messaging
    Contact Management
    Mobile Access

    Zoom users reviews

    Overall Rating

    4.6

    /5

    13.7K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.86/10
    Rating distribution

    5

    4

    3

    2

    1

    9.4K

    3.7K

    506

    56

    19

    Why do users choose Zoom?

    What would users change about Zoom?

    Pros
    What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
    The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
    The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.
    Cons
    I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
    If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
    There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.

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