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Zoom Workplace Logo

Zoom is an all-in-one collaboration platform

Last updated: January 2025

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Zoom Workplace - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Zoom Workplace?

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Starting from

14.99

/user

Per month

Zoom Workplace's key features

GetApp's analysis of 2360 verified user reviews collected between July 2021 and October 2024 identified Zoom Workplace's most critical features and how it performs according to users.

Two Way Audio & Video

Reviewers appreciate Zoom Workplace's Two Way Audio & Video capabilities for enabling real-time communication, making virtual meetings feel like face-to-face interactions. They highlight the high-definition audio and video quality, customizable video capabilities like background blurring, and the ability to use different audio inputs/outputs. Users also value the noise-canceling capability and the seamless integration with various devices. However, some mention occasional lagging issues during large group calls. Of the 447 Zoom Workplace users who gave detailed accounts of their use of Two Way Audio & Video, 98% rated this feature as important or highly important.


Video Conferencing

Users report that Zoom Workplace's Video Conferencing capabilities facilitate effective communication and collaboration, especially for remote teams. They appreciate capabilities like background customization, screen sharing, and the ability to host large meetings with multiple participants. Reviewers also highlight the platform's stability, even with slower internet connections, and the various interactive tools such as hand raising and emojis. They find these aspects enhance engagement and make virtual meetings more personal. Of the 686 Zoom Workplace users who gave detailed accounts of their use of Video Conferencing, 97% rated this feature as important or highly important.


Real Time Screen Sharing

Reviewers indicate that Zoom Workplace's Real Time Screen Sharing is valuable for enhancing communication and collaboration during meetings. They find it useful for presentations, demonstrations, and educational purposes, allowing multiple participants to share their screens simultaneously. Users appreciate the smooth performance, annotation tools, and the ability to share specific windows or the entire screen. However, some mention difficulties with the disappearing Zoom menu during screen sharing. Of the 317 Zoom Workplace users who gave detailed accounts of their use of Real Time Screen Sharing, 97% rated this feature as important or highly important.


Screen Sharing

Users report that Zoom Workplace's Screen Sharing capabilities significantly improve meeting productivity and collaboration. They appreciate the ability to share specific windows or the entire screen, as well as the option to share audio. Reviewers find this capability essential for presentations, training sessions, and collaborative work, noting its ease of use and the high-quality visuals. They also value the control it provides over what participants can see, enhancing privacy and security. Of the 825 Zoom Workplace users who gave detailed accounts of their use of Screen Sharing, 96% rated this feature as important or highly important.


HD Audio/Video

Reviewers highlight the high-quality HD Audio/Video capabilities of Zoom Workplace, noting the clear and crisp sound and video. They appreciate capabilities like background noise cancellation, low light adjustment, and the ability to choose virtual backgrounds. Users find these aspects enhance the overall meeting experience, making communication more effective. However, some mention occasional issues with audio and video quality depending on internet connection stability. Of the 438 Zoom Workplace users who gave detailed accounts of their use of HD Audio/Video, 95% rated this feature as important or highly important.


Mobile Access

Users find Zoom Workplace's Mobile Access feature highly convenient, allowing them to join meetings from anywhere using their mobile devices. They appreciate the flexibility it provides, especially for those frequently on the go or without access to a computer. Reviewers note the app's stability and the ability to participate in meetings seamlessly. However, some mention challenges with turning on audio and video for first-time users and high battery and data usage. Of the 582 Zoom Workplace users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.


All Zoom Workplace features

Features rating:

Activity/News Feed
Virtual Characters and Avatars
Creative Design
Content Generation
Audio Capture
Automated Image & Video Editing
Two-Way Audio & Video
Presentation Tools
Conferencing
Audience Engagement
Video Chat
Online Voice Transmission
Call Conferencing
Screen Recording
Scheduling
Split/Multi-Screen
Meeting Management
Communication Management
Session Recording
Real-time Broadcasting
Host Controls
Email Reminders
Chat/Messaging
Presentation Streaming
Live Chat
Access Controls/Permissions
Desktop/Browser Sharing
Real-Time Updates
Presenter Control Management
Real-Time Chat
SSL Security
Event Scheduling
Video Layouts/Views
Recording
Electronic Hand Raising
Single Sign On
Screen Capture
User Management
Multiple Camera Feeds
Discussions/Forums
Multi-Participant Screen Sharing
Commenting/Notes
Collaboration Tools
Private Chat
Reminders
On-Demand Webcasting
Alerts/Notifications
Targeted/Locked Screen Sharing
Mobile Screen Sharing
Calendar Management
Data Import/Export
Activity Dashboard
Remote Access/Control
Remote Support
File Sharing
Calendar Sync
Attendee Management
Social Media Streaming
Multistreaming
Reporting & Statistics
Email Management
User Profiles
Event Management
Content Management
API
Drag & Drop
Virtual Backgrounds
Contact Management
Polls/Voting
Customizable Templates
Automatic Transcription
Third-Party Integrations
Time Zone Tracking
Annotations
Auto Framing
Video Streaming
Document Storage
Real Time Editing
File Transfer
Document Management
Customizable Branding
File Management
@mentions
Search/Filter
Surveys & Feedback
Video Call Recording
Whiteboard
AI Headshot Generator
AI/Machine Learning
Attendance Management
Audio Calls
Availability Management
Background Removal
Color Matching
Confirmations/Reminders
CRM
Employee Directory
Generative Fill
Image Editing
Image Upscaling
Image Variations
Inbox Management
Media Upload
Multiple User Accounts
Natural Language Processing
On-Demand Recording
Online Booking
Productivity Tools
Response Management
Role-Based Permissions

Zoom Workplace awards

Zoom Workplace alternatives

Zoom Workplace logo
4.6
(14.1K)
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Starting from

14.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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13.49

Per month

Free trial
Free version
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ic-pricetag

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Cvent Event Management logo
4.5
(968)
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Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
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Zoom Workplace pricing

Value for money:

Starting from

14.99

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Zoom Workplace integrations (428)

Integrations rated by users

We looked through 14,156 user reviews, to identify which products are mentioned as Zoom Workplace integrations, and what is the users perception.

Integration rating: 4.9 (51)

It's critical that I can set up a Zoom meeting the second I'm creating an event or meeting on the Calendar. I could never rely on Zoom alone - I don't think anyone could. Since we use GCal this integration is absolutely critical.

Adding a small Chrome extension provided by Zoom lets you setup Zoom calls directly from your calendar. This is convenient and if you need to set up a batch of meetings (say, for a multiple day webinar) a real time saver!

I create nearly every meeting I need to with Google calendar, and simply add a Zoom link from there, without having to log into the webpage of Zoom. Extremely beneficial.

My personal Zoom meeting room can be linked to Google Calendar invitations making starting meetings easy and convenient for me and my clients.

Google Calendar sends me notices of my scheduled meetings/online classes prior to the actual meeting/classes proper.

Allows direct link to join a Zoom meeting from Google, it provides the reminders so you don't miss anything

Being punctual for all meetings is a priority in our business, this integration helps us stay on track.

Google calendar is a great, easy to access place to keep standing zoom links and meeting information.

extra layer of notification, because i usually have all my google services closed unless i need them

The integration allows us to seamlessly add meeting connection information to our calendar invites.

We use this to put an automatic Zoom link in our calendar with every meeting we schedule.

it can help set a reminder and also notify other people who are involved in the meeting.

All integrated and I can click on the meeting in Google and go straight to the Zoom link

We schedule dozens of meetings with out customers every day through Google Calendar

Google Calendar is critical to integrate with Zoom to keep up with meetings.

EH

Emma Hyams

Product Manager/Data Analyst

1/15
Slack logo
Slack

Integration rating: 4.7 (27)

It's really really nice to be able to type /zoom to start a new meeting in a Slack chat. I even do it to create my own meeting then invite someone I'm not chatting with because I'm always in Slack and I can get there through keyboard shortcuts but I'm not familiar with Zoom's keyboard shortcuts if they have any that I could use to start a new meeting so easily

I don't use Slack's integration with Zoom often, but the few times I have used it was with last-minute impromptu meetings with teammates, and it helped us nip problems in the bud before they snowballed.

It's just that if you want to share your meeting room details on slack, you can do it directly without going to zoom and copying the meeting link.

I can start a zoom meeting with a quick shortcut in a slack channel and I don't need to send invites or do any meeting setup.

We use Slack to communicate as a team. We can easily start or schedule a zoom meeting directly from Slack.

The Slack integration allows us to throw together an impromptu Zoom call for any audience we want.

I get notifications of meetings via Slack(bot). Since Slack is key for us, this is great.

It is so easy to setup and start meetings directly in Slack. With just a few keystrokes.

EH

Emma Hyams

Product Manager/Data Analyst

1/8
Gmail logo
Gmail

Integration rating: 5.0 (27)

Zoom's invitations with Gmail messages (and by association, Google Calendar) is super useful for my workplace. I can quickly add whoever I want to videocall with on an event that has Zoom prepared, and send it for the future date. Very useful and practical!

It is very easy to setup on Zoom Meetings once a Gmail account is available. All necessary information including names and display pictures would be reflected in Zoom Meetings.

Integrating Zoom and Gmail allows for a smooth transition between proposing and scheduling a meeting. Very thankful for this integration.

Gmail and GoogleCalender have been important for Zoom for sharing Zoom links with other participants.

I get a notification if anyone joins my meeting when I'm not there yet, very nice.

It’s our email and meeting platform so the integration with zoom was critical.

AvatarImg

Anonymous Reviewer

Network Health Analyst

1/6

Integration rating: 4.8 (14)

Integrating Microsoft PowerPoint to Zoom Meeting is the key to make those information I wanted to deliver to the learners successful. With the presentations that I created with creativity, zoom meetings gives me the opportunity to share it on screen of the audiences.

For almost all my adult life Microsoft Powerpoint has been in every meeting! It serves perfectly with what is needed for meetings!

I am able to share my screen in Powerpoint mode while holding or participating in sessions on Zoom Meetings, without any glitch.

The integration of Power Point is useful in not only explanation of concepts during lessons but also for giving notes.

When presenting an informational subject matter PowerPoint makes for a smooth flowing presentation

JV

Jaime Valeriano Roldan

Student

1/5

Integration rating: 4.7 (21)

Setting meetings up on zoom through my outlook exchange calendar is probably the only way I would have ever gotten around to using it consistently.

Adding a zoom link to a meeting right from Outlook makes scheduling a zoom meeting so much easier and faster.

Easier to create meetings within my calendar than having to do it separately in the zoom app.

Integration of these two applications allows us to easily set-up and manage meetings.

JN

Jared Nelson

Manager

1/4
Calendly logo
Calendly

Integration rating: 5.0 (19)

When customers book an appointment, a unique zoom meeting link is created and sent to the customers and added to your calendar.

I use Calendly to enable students to book meetings with me. Calendly sends them a Zoom link for the meeting once they confirm.

When meetings are scheduled, all the information is in Zoom so I can just click to join the meeting and it's all right there.

DD

Daniel Desjardins

Owner

1/3
Google Drive logo
Google Drive

Integration rating: 4.8 (8)

We share screens and use Google Docs from Google Drive to access our meeting agenda.

Those video recordings saved during the meeting will be saved here in Google Drive.

Because I may need to upload and download some documents or view them with him

LL

Lecy Lecy

Reservations Specialist

1/3

Integration rating: 5.0 (3)

When people make an appointment on my calendar they are automatically sent a zoom link via email. This saves me a lot of time!

Bookings made on book like a boss automatically create a zoom meeting and add it to my calendar and the client's calendar

Zoom allows me to schedule meetings automatically after a client books their appointment through book like a boss.

AvatarImg

Laura Donnelly

Owner

1/3
Google Meet logo
Google Meet

Integration rating: 4.6 (5)

I had switched from zoom to Google meet and noticed a big difference in meetings as it was much smoother and worked quite well

I also love Google meet because I hold meetings using voice call sometimes.

AvatarImg

Scott Carroll

Recruiter

1/2
YouTube logo
YouTube

Integration rating: 4.7 (9)

It is great to do live streaming with YouTube at the same time you are doing a live with zoom. Some people prefer to connect with YouTube.

JM

José Manuel José Manuel

Iberia Marketing Manager

HubSpot CRM logo
HubSpot CRM

Integration rating: 4.8 (9)

I love being able to set up workflows so I can track registration in Hubspot for the many webinars and digital events we put on. The only part I have an issue with is I cannot use the feature with the Zoom meetings, only webinars. This means I have to make my own confirmation emails and set up an automation for this. It's my least favorite part of my job.

KH

Katherine Hoffman

Digital & Event Marketing Manager

Integration rating: 4.7 (7)

This is important for collaboration, syncing different events via calendar etc.

AvatarImg

shivani sharma

Graduate student

Miro logo
Miro

Integration rating: 5.0 (4)

We use Miro everyday to share Figma designs. Without the app integrated in Zoom’s interface, we would be screen sharing excessively...slowing down the meeting.

AvatarImg

Chandra Chandra

UX designer

Zapier logo
Zapier

Integration rating: 4.7 (3)

It allowed us the ability to capture registrants in Googlesheets and a to our CRM.

BI

B. Ingram

Presient

Integration rating: 4.5 (2)

ZOOM Meetings is for two-way communication. Integrating with Facebook For Business provides for a much-greater (one-way) audience as many of our non-ZOOM users utlitize Facebook For Business.

GS

Glenn Scheyhing

Pastor/Clergy

Kahoot! logo
Kahoot!

Integration rating: 4.0 (2)

The integration is important because it helps keep the meeting vibrant and participants engaged

AvatarImg

Anonymous Reviewer

Quality and Digital Assurance Lead

Google Docs logo
Google Docs

Integration rating: 5.0 (2)

I use Google products exclusively in my business so Zoom's integration of that really made it a no brainer for me when choosing Zoom.

BG

Bennaire Gibson

Editor

Integration rating: 5.0 (1)

Zoom's ability to auto record meetings and dynamically save these to a local drive allow us to make these saves happen to Sharepoint shared/synched locations to have a quick upload.

AvatarImg

Jeremiah Sulewski

Director of Technology

Acuity Scheduling logo
Acuity Scheduling

Integration rating: 4.0 (1)

I'm not certain exactly how these two are integrated but many of our customers can schedule Zoom calls with us directly through the Acuity scheduling link.

BL

Ben Lightner

Director

TuCalendi logo
TuCalendi

Integration rating: 5.0 (1)

TuCalendi automatically generates a unique meeting link and includes it in a ocnfirmation email.

AvatarImg

Grant Millar

Financial Adviser

Prezi logo
Prezi

Integration rating: 5.0 (1)

Prezi Video let's you put your content straight next to you in a Zoom meeting and provides much higher engagement than simply sharing a PPT with screen sharing. It's a game changer.

DK

Daniel Kovacs

Customer Support Manager

Google Forms logo
Google Forms

Integration rating: 5.0 (1)

Google forms will allow for immediate feedback in real-time along with data gathering.

AvatarImg

Yeyn Aguilar

Teacher

Practice Pro logo
Practice Pro

Integration rating: 5.0 (1)

Practice.do is a fantastic coaching solution and integrates with Zoom meetings making booking easy for my clients.

AvatarImg

John Rice

Coach

Mural logo
Mural

Integration rating: 4.0 (1)

It allows everyone those are present to do work on a single sheet by every individual as it provides canvas features.

RK

Rajeev Kumar

Section Engineer

TalentLMS logo
TalentLMS

Integration rating: 4.0 (1)

it's a request from clients to have zoom integrated for easy video conferencing in the platform

BM

Bruno Moreira

e-learning developer

Zoom Workplace support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Videos
Live Online
Documentation

Zoom Workplace reviews

Overall rating

4.6

/5

14.1K

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.85/10
Rating distribution

5

4

3

2

1

9.7K

3.8K

526

60

21

Why do users choose Zoom?

What would users change about Zoom?

Pros
What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.
Cons
I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.

Zoom Workplace FAQs

Q. What type of pricing plans does Zoom Workplace offer?

Zoom Workplace has the following pricing plans:
Starting from: $14.99/month
Pricing model: Free, Subscription


Q. Who are the typical users of Zoom Workplace?

Zoom Workplace has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoom Workplace support?

Zoom Workplace supports the following languages:
German, French, English, Japanese, Russian, Chinese (Simplified), Portuguese, Spanish, Italian


Q. Does Zoom Workplace support mobile devices?

Zoom Workplace supports the following devices:
Android, iPad, iPhone


Q. Does Zoom Workplace offer an API?

Yes, Zoom Workplace has an API available for use.


Q. What other apps does Zoom Workplace integrate with?

Zoom Workplace integrates with the following applications:
HubSpot Marketing Hub, GitHub, Microsoft Outlook, PayPal, YouCanBook.me, Dropbox Business, Kaltura Video Platform, Jira, Calendly, CANVAS, Zapier, Absorb LMS, Gmail, appointlet, Google Workspace, Moodle, Trello, Google Drive, Box, Gong.io, Microsoft Teams, GitLab, Acuity Scheduling, Egnyte, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, OneLogin, Okta, Slack, PagerDuty, Microsoft 365, Redbooth, LinkedIn for Business, Bitbucket, Thought Industries, JIRA Service Management, Meta for Business, ServiceNow, Skilljar Customer Education, Keap, Blackboard Learn, Google Calendar, Panopto, LearnUpon, Marketo Engage, Asana, Schoology, Trint , Statuspage, New Relic, HubSpot CRM, Book Like A Boss, Oracle Eloqua Marketing Automation, Intercom, Zendesk Suite


Q. What level of support does Zoom Workplace offer?

Zoom Workplace offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)

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