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VoIP.ms

4.8
(689)

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Business Phone and IP telephony system

(4)

VoIP.ms Pricing, Features, Reviews and Alternatives

VoIP.ms FAQs

Q. What type of pricing plans does VoIP.ms offer?

VoIP.ms has the following pricing plans:
Starting from: $0.85/month
Pricing model: Subscription

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Q. Who are the typical users of VoIP.ms?

VoIP.ms has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does VoIP.ms support?

VoIP.ms supports the following languages:
French

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Q. Does VoIP.ms offer an API?

Yes, VoIP.ms has an API available for use.

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Q. What level of support does VoIP.ms offer?

VoIP.ms offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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VoIP.ms product overview

Price starts from

0.85

Per month

Other

What is VoIP.ms?

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Documentation
Videos
Webinars

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Starting from

0.85

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Why am I seeing this?

VoIP.ms pricing information

Value for money

4.9

/5

689

Starting from

0.85

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VoIP.ms features

Functionality

4.8

/5

689

Total features

41

6 categories

Most valued features by users

Reporting/Analytics
API
Alerts/Notifications
Activity Dashboard
Call Recording
Communication Management
Access Controls/Permissions
Call Routing

Functionality contenders

VoIP.ms users reviews

Overall Rating

4.8

/5

689

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10
Rating distribution

5

4

3

2

1

568

106

13

2

0

Pros
Feature rich, price competitive, flexible... and best of all... fantastic support... questions always answered quickly and professionally.
Very easy to set up - i am using FreePBX. Support has been great - answered my questions and pointed me in the right direction.
Overall I've had a great experience with them and have recommended them to others (I've heard great comments from others that switched as well).
Cons
No idea how many calls were missed as a result. Call transfer between extension occasionally does not work.
However, due to the time consuming and lack easy tools to block the spam and junk calls. I am seriously considering moving some of my numbers to Google or other mobile phone service providers.
The registration of users is not always clear. Sometimes there is a problem, but I don't know all the technical terms to ask about the problem.

Overall rating contenders

TC
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Tim C.

IT Solutions Implementation

Information Technology and Services, self-employed

Review source

Overall Rating

great voip service - aimed at technical consumers more than 'end users' to some extent

Reviewed 2 years ago

Transcript

Tim: My name's Tim. I'm an IT Solutions Consultant. I'm giving VoIP.ms a five star rating. For more reviews...

DD
AvatarImg

Daniel D.

Owner

E-Learning, self-employed

Review source

Overall Rating

Great VOIP service

Reviewed a year ago

Transcript

Daniel: Hi, I'm Daniel. I'm a business owner. And I give VoIP.ms five out of five. Click video to see...

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Clinton W.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Highly recommended

Reviewed a month ago

I highly reccomend this service to everyone.

Pros

Great service, great support, and great pricing.

Cons

I have no real complaints about voip.ms - support was once harder to reach, but they have improved this to what amounts to basically instant support.

Vendor response

Hello, Clinton, it's always a pleasure to hear from happy customers like you. Thank you for your review!

TH
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Trevor H.

Telecommunications, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very happy with VoIP.ms. Would highly recommend them.

Reviewed a month ago

Overall, I would highly recommend VoIP.ms to anyone looking for a reliable and affordable VoIP provider. I have been using them as the primary VoIP provider for my business and several of my clients' businesses for over 10 years. I have been very impressed with the reliability of their service, as well as the speed, knowledge, and professionalism of their customer support. The few times that I have...

Pros

Highly reliable serviceCompetitive pricingWide range of featuresFull LNP support with free port-inExcellent customer supportEasy-to-use web interfaceGlobal network of serversE911CNAM LookupVirtual FaxYouTube videos to help get you startedExtensive online documentation via their Wiki

Cons

Online CDR searching could be more robust (graphing and configurable display options would be great)

Vendor response

Hello Trevor, your positive review means the world to us. Thanks for being an amazing customer!

PF
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Peterson F.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Review of Voip.MS

Reviewed a month ago
Pros

It used to be price. That has changed due to inaccurate pricing.

Cons

Pricing is very inaccurate. Almost fraudulent.

Vendor response

Hello, Peterson, We highly value your feedback and would love to know more about the pricing issue mentioned. If you're open to it, We would love to hear more at marketing@voip.ms so we can understand the issue.

KG
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Kevin G.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

New and Happy User

Reviewed 4 months ago

It enabled me to switch from Ooma essentially without much effort and is easy to learn. I am decent with technology, but at the same time am not a IT worker. I was quickly able to figure out how to set up the different parts of their system, and their support team is extremely responsive.

Pros

Their videos and wiki make using it easy. And they have a rich feature set.

Cons

I think that more of a GUI interface would help, and being able to save profiles when creating different sub accounts to make that go faster.

Vendor response

Hello, Kevin! Thank you for your amazing review! We couldn't be happier to hear that you had a positive experience with our service. Your feedback is incredibly valuable to us as we strive to exceed our customers' expectations.

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Louis Paul M.

Government Administration, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Best value VoIP solution !

Reviewed a month ago

inexpensive VOIP solution. Many options difficults to integrate.

Pros

If you are looking for a VoIP solution with a lot of features. VOIP.ms is the best.

Cons

difficulty of integration. Too many features hard to understand.

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