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VoIP.ms Pricing, Features, Reviews and Alternatives

VoIP.ms product overview

Price starts from

0.85

Per month

Other

What is VoIP.ms?

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Documentation
Videos
Webinars

VoIP.ms pricing information

Value for money

4.9

/5

300

Starting from

0.85

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VoIP.ms features

Functionality

4.7

/5

300

Total features

40

6 categories

Most valued features by users

Reporting/Analytics
API
Alerts/Notifications
Activity Dashboard
Call Recording
Communication Management
Live Chat
Access Controls/Permissions

Functionality contenders

VoIP.ms users reviews

Overall Rating

4.8

/5

300

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.44/10
Rating distribution

5

4

3

2

1

250

39

10

1

0

Pros
Feature rich, price competitive, flexible... and best of all... fantastic support... questions always answered quickly and professionally.
Very easy to set up - i am using FreePBX. Support has been great - answered my questions and pointed me in the right direction.
Overall I've had a great experience with them and have recommended them to others (I've heard great comments from others that switched as well).
Cons
No idea how many calls were missed as a result. Call transfer between extension occasionally does not work.
However, due to the time consuming and lack easy tools to block the spam and junk calls. I am seriously considering moving some of my numbers to Google or other mobile phone service providers.
The registration of users is not always clear. Sometimes there is a problem, but I don't know all the technical terms to ask about the problem.

Overall rating contenders

Overall Rating

great voip service - aimed at technical consumers more than 'end users' to some extent

Reviewed 7 months ago

Transcript

Tim: My name's Tim. I'm an IT Solutions Consultant. I'm giving VoIP.ms a five star rating. For more reviews...

AvatarImg
AvatarImg

Clinton W.

Coach

Publishing, 1-10 employees

Review source

Overall Rating

Best provider I have used

Reviewed 2 years ago

Transcript

Clinton W.: Hi, my name is Clinton and I work in the communications industry, I am a communications director,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best platform I've found!

Reviewed 2 years ago

Great overall experience - support is amazing - makes sure it works, knows how to fix whatever you've done wrong and make things work in moments. Uptime is phenomenal.

Pros

It's a cut and dry VoIP service that provides exactly what I need, how I need without burdensome interfaces.

Cons

Needs a little more public info on new features with clear pricing such as virtual PRI's where you can figure it out yourself without having to contact sales.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VOIP.ms

Reviewed 2 years ago

General experience has been great. Our telephone spend is less than 10% of what it was with traditional phone service providers.

Pros

If you know what you are doing this offers great value for money. An initial challenge is working out the per minute pricing model for voip services. However, it is invariably way cheaper than any other phone model.

Cons

Definitely this system is NOT for the technically 'faint of heart'. You need to get your hands dirty but once you do, no problem.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review of VOIP.ms

Reviewed 2 years ago

We are able to have a VOIP system over a very slow DSL internet connection because this voip system is not big and bulky. Overall, it works well enough.

Pros

It is a powerful software that gives lots of options and functionality with VOIP. It is lean and does not have a lots of bulk so it can be used over phone lines without using lots of bandwidth. The wiki is helpful and the customer service has always been willing to help. It is great that you don't need to purchase customized equipment to use VOIP.ms. Now with the self isolation it has been great to have the option to forward the phone numbers.

Cons

- There are lots of dropped or lost calls - There are lots of unconnected calls - At times the quality of calls are very poor - It is complicated to make changes and not always clear the order or process - The registration of users is not always clear - Sometimes there is a problem, but I don't know all the technical terms to ask about the problem.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Service with Ease

Reviewed 2 years ago

They have helped many times where there are difficulties. It works great for our office.

Pros

I love the simplicity of their platform. Its easy to setup and get going right away. They provide guides for those who need them and they also help out where they can for your own platforms.

Cons

I think they could update the backend side a bit more for ease of use but otherwise it works.

Vendor response

Hi Brendan, thanks for being a VoIP.ms customer, we appreciate your honest feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Saved money and got better service

Reviewed 2 years ago

I would never consider using another provider. The VoIP space has a lot of companies that mark up the near-zero cost of PSTN connectivity, charging outrageous per-user fees, billing for services you don't care about or use. VoIP.ms has built an incredible automated platform that is designed to reduce costs without sacrificing availability, and then passes those savings on to their customers. I've worked with companies that reduced their expense on phone service by a factor of 20 by switching to VoIP.ms. No one ever leaves this service.

Pros

Flat rates for DIDs. Per-minute pricing with per-second billing. Self-service. Lowest prices. Great documentation. Rock-solid uptime. Cost only goes down.

Cons

Some features can be difficult to use. Options are open-ended, and the best configuration for you is likely to be a matter of opinion. Support is typically email-only.

Vendor response

Hi Andrew, thanks for being a VoIP.ms customer and for your honest review!

VoIP.ms FAQs and common questions

Q. What type of pricing plans does VoIP.ms offer?

VoIP.ms has the following pricing plans:
Starting from: $0.85/month
Pricing model: Subscription


Q. Who are the typical users of VoIP.ms?

VoIP.ms has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does VoIP.ms support?

VoIP.ms supports the following languages:
French


Q. Does VoIP.ms offer an API?

Yes, VoIP.ms has an API available for use.


Q. What level of support does VoIP.ms offer?

VoIP.ms offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Common VoIP.ms comparisons

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