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VoIP.ms Pricing, Features, Reviews and Alternatives
VoIP.ms product overview
Typical customers
Platforms supported
Support options
Training options
VoIP.ms pricing information
Value for money
4.9
/5
300
Starting from
0.85
Per month
Other
Pricing options
Value for money contenders
VoIP.ms features
Functionality
4.7
/5
300
Total features
40
6 categories
Most valued features by users
Functionality contenders
VoIP.ms users reviews
Overall Rating
4.8
/5
300
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.44/10
250
39
10
1
0
Overall rating contenders
Tim C.
IT Solutions Implementation
Information Technology and Services, self-employed
Review source
Transcript
Tim: My name's Tim. I'm an IT Solutions Consultant. I'm giving VoIP.ms a five star rating. For more reviews...
Clinton W.
Coach
Publishing, 1-10 employees
Review source
Transcript
Clinton W.: Hi, my name is Clinton and I work in the communications industry, I am a communications director,...
Ian R.
Verified reviewer
Computer & Network Security, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Great overall experience - support is amazing - makes sure it works, knows how to fix whatever you've done wrong and make things work in moments. Uptime is phenomenal.
It's a cut and dry VoIP service that provides exactly what I need, how I need without burdensome interfaces.
Needs a little more public info on new features with clear pricing such as virtual PRI's where you can figure it out yourself without having to contact sales.
Anonymous Reviewer
Verified reviewer
Law Practice, self-employed
Used daily for 2+ years
Review source
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General experience has been great. Our telephone spend is less than 10% of what it was with traditional phone service providers.
If you know what you are doing this offers great value for money. An initial challenge is working out the per minute pricing model for voip services. However, it is invariably way cheaper than any other phone model.
Definitely this system is NOT for the technically 'faint of heart'. You need to get your hands dirty but once you do, no problem.
Wendy S.
Religious Institutions, 1-10 employees
Used daily for 2+ years
Review source
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We are able to have a VOIP system over a very slow DSL internet connection because this voip system is not big and bulky. Overall, it works well enough.
It is a powerful software that gives lots of options and functionality with VOIP. It is lean and does not have a lots of bulk so it can be used over phone lines without using lots of bandwidth. The wiki is helpful and the customer service has always been willing to help. It is great that you don't need to purchase customized equipment to use VOIP.ms. Now with the self isolation it has been great to have the option to forward the phone numbers.
- There are lots of dropped or lost calls - There are lots of unconnected calls - At times the quality of calls are very poor - It is complicated to make changes and not always clear the order or process - The registration of users is not always clear - Sometimes there is a problem, but I don't know all the technical terms to ask about the problem.
Brendan F.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
Review source
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They have helped many times where there are difficulties. It works great for our office.
I love the simplicity of their platform. Its easy to setup and get going right away. They provide guides for those who need them and they also help out where they can for your own platforms.
I think they could update the backend side a bit more for ease of use but otherwise it works.
Hi Brendan, thanks for being a VoIP.ms customer, we appreciate your honest feedback.
Andrew B.
Security and Investigations, 11-50 employees
Used daily for 2+ years
Review source
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I would never consider using another provider. The VoIP space has a lot of companies that mark up the near-zero cost of PSTN connectivity, charging outrageous per-user fees, billing for services you don't care about or use. VoIP.ms has built an incredible automated platform that is designed to reduce costs without sacrificing availability, and then passes those savings on to their customers. I've worked with companies that reduced their expense on phone service by a factor of 20 by switching to VoIP.ms. No one ever leaves this service.
Flat rates for DIDs. Per-minute pricing with per-second billing. Self-service. Lowest prices. Great documentation. Rock-solid uptime. Cost only goes down.
Some features can be difficult to use. Options are open-ended, and the best configuration for you is likely to be a matter of opinion. Support is typically email-only.
Hi Andrew, thanks for being a VoIP.ms customer and for your honest review!
VoIP.ms FAQs and common questions
Q. What type of pricing plans does VoIP.ms offer?
VoIP.ms has the following pricing plans:
Starting from: $0.85/month
Pricing model: Subscription
Q. Who are the typical users of VoIP.ms?
VoIP.ms has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does VoIP.ms support?
VoIP.ms supports the following languages:
French
Q. Does VoIP.ms offer an API?
Yes, VoIP.ms has an API available for use.
Q. What level of support does VoIP.ms offer?
VoIP.ms offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
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