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Customer Experience Software - Page 25

Last updated: April 2026

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642 software options

Evermuse logo

Cloud-based customer experience solution

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Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

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Joonbot logo

No-code Chatbot

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Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

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ClearlyRated logo

Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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SMG logo

Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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SatisFactory logo

Feedback collection and management software

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SatisFactory is a customer feedback collection and management software for French businesses. The intuitive and customizable tool allows businesses to create and send surveys for evaluating the quality of the services they provide, in order to guage and improve customer satisfaction.

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AdamX logo

One AI platform to train, assist, engage, and forecast.

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AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

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Screver logo

Customer & Employee Feedback Management Platform

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The leading Feedback Management Platform to engage with customers and employees. For actionable insights in real-time.

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Groopit logo

Customer experience platform

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Groopit uses crowd-solving to make it easy for employees to share and use competitive intel, product feedback, merchandising insights, operational issues, and real-time insights of all types.

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Lyriko logo

Cloud-based and on-premise platform for customer engagement.

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Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

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PAM 360 logo

Cloud-based visitor management tool for navigation.

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PAM 360 is a cloud-based visitor management solution that helps businesses streamline visitor navigation via digital signs and interactive maps. The platform offers a suite of software tools and features to optimize customer experience. It offers functions such as real-time information synthesis and contextual routing to manage navigation outcomes for district owners and operators. PAM 360 also provides frictionless journeys, personalized maps, safe places, and device connectivity.

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SankeyJourney logo

Visualize Your Customer's Journey with SankeyJourney

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Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

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Reviewly.ai logo

Get more Google reviews with AI

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Reviewly.ai is an AI Assisted Google Review and Business Response platform that helps local business owners generate more reviews online using our rapid reviews process.

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Emojot CXM logo

Software for collecting and analyzing customer feedback

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Emojot CXM is a customer experience management software designed to collect and analyze customer feedback in real time using AI-powered technology. It is used by businesses across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing.

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Jeeva logo

help leaders transform their companies into customer-centric

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Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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EngagePackage logo

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Cxense logo

Real-time analytics - Drive engagement and digital revenue

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Cxense Insight shows you how users consume content on your site in real time so you can provide a better user experience and drive higher digital revenue.

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Emplifi Service Cloud logo

End-to-end care and support for your customer

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Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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SuccessBoard logo

Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Ativa Suite logo

Next-generation automated assurance for 360° visibility

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Ativa Suite is a comprehensive suite of cloud-native modules offered by Infovista for the automated assurance and operations of fixed, mobile, legacy, and advanced networks. It provides end-to-end visibility across digital experiences, apps/services, networks, and infrastructure.

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Discoveriez logo

Japanese digital transformation platform

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Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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Bugwolf logo

User testing tools for quality auditing

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Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps

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KARTE logo

Customer experience tool for the real estate & other sectors

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KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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Userwell logo

User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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Mapster logo

Customer feedback surveys with user segmentation

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Mapster is a feedback survey tool helping businesses collect and analyze user responses with contextual data. It links survey responses to users and their attributes, enabling segmentation by plan type, role, location, and custom parameters. Mapster supports surveys like Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, and Product-Market Fit, which can be embedded in apps or shared via links.

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