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SOGEDES.X Logo

Cloud-based omnichannel call and contact center solution

Table of Contents

SOGEDES.X - 2025 Pricing, Features, Reviews & Alternatives

What is SOGEDES.X?

Easy to use, intuitive interface, fast onboarding, clear contact information, and support through automation. Precise routing settings and drag and drop functions mean teams can get started quickly even without programming knowledge. Customers are enthusiastic: Customer service with the wow factor. The best customer journey experience via voice, web chat, email, SMS, and fax channels.

SOGEDES.X runs directly from the cloud. Easy integration and convenient user management. The system is straightforward to set up with an IVR and easy to maintain with graphical objects. Extensive monitoring features allow the call center manager to view online status and improve performance. Also, perfect monitoring, reporting, and optimal performance. With customizable real-time panels and dashboards, managers have everything at a glance and can easily, quickly, and efficiently improve customer experiences in the call center.

Starting from

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No pricing info

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SOGEDES.X's features

Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated Routing
Automatic Call Distribution
Blended Call Center
Call Center Management
Call Disposition
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scripting
Call Tracking
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Chat/Messaging
Chatbot
Collaboration Tools
Computer Telephony Integration
Contact Database
Contact Management
CRM
Customer History
Customizable Reports
Data Import/Export
Email Management
Inbound Call Center
Interaction Tracking
IVR
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multiple Scripts
Outbound Call Center
Performance Management
Phone Key Input
Pre-recorded Messages
Predictive Dialer
Progressive Dialer
Quality Management
Queue Management
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Text to Speech
Third-Party Integrations
Voice Customization
Voice Mail
Workflow Management
Workforce Management

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SOGEDES.X pricing

Value for money rating:

Starting from

ic-pricetag

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

SOGEDES.X support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

SOGEDES.X FAQs

Q. What type of pricing plans does SOGEDES.X offer?

SOGEDES.X has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of SOGEDES.X?

SOGEDES.X has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SOGEDES.X support?

SOGEDES.X supports the following languages:
English, French, German, Italian, Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Estonian, Finnish, Hebrew, Hindi, Hungarian, Indonesian, Japanese, Korean, Latvian, Polish, Portuguese, Portuguese, Portuguese, Russian, Spanish, Swedish, Turkish


Q. Does SOGEDES.X offer an API?

Yes, SOGEDES.X has an API available for use.


Q. What other apps does SOGEDES.X integrate with?

SOGEDES.X integrates with the following applications:
Vtiger CRM, Salesforce Starter, Telegram, Viber, WhatsApp, Zoho Backstage, Amazon Lex, Microsoft Teams, Freshdesk, Twitter/X, SugarCRM, Microsoft 365, Zoho Workerly, ServiceNow, Twilio, Zendesk Suite


Q. What level of support does SOGEDES.X offer?

SOGEDES.X offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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