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Knowledge Management Software - Page 13

Last updated: April 2026

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386 software options

Sugester logo

Help desk management tool for small and midsize businesses

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Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

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ProWiki logo

Collaborative knowledge management for teams & organizations

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ProWiki is a collaborative knowledge management tool for teams and organizations. It is based on MediaWiki, the time-tested software behind Wikipedia. Avoid vendor-lockin by using an open-source stack. Collect, enhance, audit, query, visualize and share knowledge.

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Atomicwork logo

Cloud-based agentic service management platform

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Atomicwork is an agentic service management platform helping IT teams automate workflows for better digital workplace experiences.

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Zavanta logo

Everyone knows what to do.

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Zavanta is a cloud-based software that provides businesses with tools to create standard operating procedures (SOPs) and policies on a centralized platform. Supervisors can customize the interface, Content Overlay, and set access permissions across fields according to requirements.

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Virtual College logo

Cloud-based learning management system for staff training

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Enable LMS is a cloud-based learning management system with which enterprises can create & manage staff training programs & track learner progress online

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Jive logo

Interactive intranet and collaboration hub for business.

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Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity.

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Lucidworks Fusion logo

Data discovery platform to conduct cognitive search

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Lucidworks Fusion is a cloud-based data discovery platform, which helps enterprises perform cognitive search and generate personalized insights and proactive recommendations. Features include authentication, visual usage analytics, data clustering, customizable dashboard, and A/B testing.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

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Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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IntelligenceBank Knowledge Management logo

Manage documents and data online

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IntelligenceBank is an 'out of the box' yet highly customizable knowledge management platform, that enables you to seamlessly share documents, form data, live data feeds and social knowledge with your team.

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Foresight Intelligence Center logo

Business intelligence & forecasting solution

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The Foresight Intelligence Center combines data in various places into a dashboard that can be personalized to suit any team member. The dashboard updates automatically and pings users in case of exception. It allows the enterprise to find information such as correlation between help desk volume.

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KronoDesk logo

Powerful help desk & service management software

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KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

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Knowliah logo

Legal case management solution for businesses of all sizes

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Knowliah is a legal case management solution for businesses of all sizes, which helps users manage & store critical information on a unified platform. It comes with an automated contextualization engine which lets users quickly locate relevant documents related to a specific case, customer or issue.

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RightAnswers logo

Knowledge management software

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RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. The platform enables organizations to improve customer service agents’ performance and productivity and integrate self-service capabilities for clients.

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Talisma CRM logo

CRM suite with marketing and KB (Knowledge Base) tools

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Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management.

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ePS Pace logo

Business management software for the printing industry

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ePS Pace is a business management software that provides businesses in the printing industry with integrated solutions for job planning, estimation, task scheduling, data collection, accounting, and more.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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iFinder logo
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AI-based enterprise search platform

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iFinder is an enterprise search application tool that helps businesses process information quickly and utilize received insights to facilitate decision-making processes. Professionals can search for important information and documents and intelligently enhance this data using AI methods.

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KnowledgeIQ logo
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Intuitive platform supporting teams and customers

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KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

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SOP Plugin logo
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Simplify SOPs: Easily Create, Manage, and Track Compliance

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SOP Plugin is a WordPress tool designed to help companies organize and digitalize their Standard Operating Procedures. Create SOPs, assign departments, notify employees of updates, and track activity, all in one place to boost efficiency and reduce errors.

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AdamX logo
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One AI platform to train, assist, engage, and forecast.

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AdamX centralizes your company's knowledge and makes it instantly accessible to every employee through an AI copilot. Instead of searching through scattered documents, folders, and manuals, your team gets accurate, grounded answers in seconds — pulled directly from your approved knowledge base. Supp

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Stemic logo
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Visual intelligence tool for complexity mapping

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Stemic is a concept map creation tool that allows users to schematize situations or issues as a relational graph in order to understand complexity. It offers the possibility of constructing and sharing visions of situations in an digital space. Stemic supports manipulating data, creating categories and properties to describe objects, and visualizing relationships between elements to analyze systems.

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Swarmica logo
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FaaS tool that provides a straightforward way to adopt KCS®

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Framework-as-a-service tool provides a straightforward way to implement & launch KCS® methodology in Zendesk environment. The Gamification process shows how to improve support team efficiency, and optimizes costs through Knowledge Management best practices.

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Scientio logo
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Research and documentation platform

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Scientio is a knowledge management platform that allows users to create interactive knowledge bases by uploading text, PDFs, images, or referencing web pages. The software automatically extracts topics, builds knowledge graphs, and provides a chat interface for querying source data while ensuring responses derive only from uploaded materials. Users can share knowledge bases publicly or keep them private, with integration capabilities for AI systems through a Model Context Protocol server.

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