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Telephony
Page 6

Telephony Software with Interaction Tracking (2026) - Page 6

Last updated: April 2026

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Features

Call Recording(135)

Call Routing(130)

Call Center Management(128)

Alerts/Notifications(110)

VoIP Connection(106)

Interaction Tracking

Integrated with

Zoho CRM(47)

Zendesk Suite(40)

Salesforce Service Cloud(15)

Act!(3)

Bitrix24(11)

Pricing model

Free(28)

Open Source(7)

Free Trial(98)

One Time License(3)

Subscription(127)

Devices supported

Mac(81)

iPad(65)

Android(80)

Linux(55)

Web-based(140)

iPhone(76)

Windows(94)

Organization types

Small Business(140)

Non Profit(78)

Large Enterprises(127)

Public Administrations(78)

Freelancers(70)

Mid Size Business(136)

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141 software options

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Sponsored

Speak2Leads

(0)

Automated Lead Calling Software

Speak2Leads automatically puts your reps on calls with leads in less than 60 seconds – meaning more sales, reduced costs and a killer competitive edge. 78% of leads buy from the first company they speak to. But most sales teams don’t follow-up quickly enough – and it costs your business big time.

Read more about Speak2Leads

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PhoneTools

(0)

Integrate personal phones with your organization

PhoneTools integrates your cell phone with your online Salesforce org enabling you to easily make calls and send SMS messages to Leads, Accounts & Contacts from within Salesforce. Simply select the PhoneTools button next to the field via your PC / tablet.

Read more about PhoneTools

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Cloud-In-Touch For Business

(0)

Cloud-based telephony platform to chat & conference

Cloud-In-Touch is a telephony platform, which enables enterprises to ensure private and secured communication during video conferencing, chatting, and document or application sharing.

Read more about Cloud-In-Touch For Business

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3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

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BNA

(0)

The most effective customer engagement tool.

The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

Read more about BNA

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Voximal

(0)

A phone platform based on Asterisk propulsed by Voximal

Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.

Read more about Voximal

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Go4Clients

(0)

Platform for automating customer communication

Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Read more about Go4Clients

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Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Read more about Fastcall

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CalLite CRM

(0)

CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

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Operata

(0)

Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

Read more about GoContact

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Cordless

(0)

Improve phone support for your customers and your agents

Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered

Radius Connect

(0)

Cloud-based telephony & business communication solution

Radius Connect enhances business communication with ease. The cloud-based telephony solution offers flexibility, affordability, and simplicity. It effectively lowers call expenses, enhances call quality, and ensures the business is future-ready.

Read more about Radius Connect

Users also considered

Liberty

(0)

All-in-one cloud-based telephony platform

Meet Liberty, the first true, all-in-one, cloud-based platform built for your answering service. Designed to streamline your operations, Liberty offers a simplified experience for your agents, supervisors, and clients.

Read more about Liberty

Users also considered

Voice Solution

(0)

We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

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TrioPBX

(0)

Cloud-based hosted PBX system

TrioPBX is a cloud-based VoIP solution designed for growing businesses that want reliable, cost-effective communication without the headache of on-premise hardware. Whether you're running a call center, a sales team, or a remote-first company, TrioPBX gives you everything you need to stay connected

Read more about TrioPBX

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