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Telephony Software with Interaction Tracking (2026) - Page 5

Last updated: April 2026

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141 software options

Sparrow logo

Unified agent desktop and productivity suite

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Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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NFON SIP Trunk logo

Cloud-based telephony and VoIP solution.

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SIP Trunk Flexx is a flexible telephony solution that connects multiple PBX systems, including Microsoft Teams, in a unified trunk set. With advanced number routing, it streamlines call management and ensures scalable, efficient communication for businesses.

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Third Lane logo

Unified communications platform for UCaaS providers

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Thirdlane's unified business communications platform offers a wide range of features, including VoIP, conferencing, screen sharing, multi-tenant pbx, call center and more for enterprises, MSPs, UCaaS providers & resellers.

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Voice Clearity logo

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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Textr Team logo

Call, and Connect.

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Textr Team meets all your business texting & calling needs covered and more with our affordable pricing.

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KrispCall logo

AI-powered cloud phone system for global teams

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KrispCall is an AI-powered cloud phone system for sales and support teams. Get local, mobile, or toll-free numbers in 100+ countries, run IVR phone trees, record and transcribe calls, and track performance with call analytics. Connect your phone to tools likeHubSpot, Zoho, Pipedrive, Zendesk, Zapier

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DialerHQ logo

Private Phone Number

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DialerHQ is the phone number app to help you do it. You can use this second number to call and text anytime, anywhere you want via the internet.

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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Dastia logo

Call Tracking & Lead Management Software for marketing teams

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Dastia is an AI-powered call tracking and lead management solution that will help you optimize your marketing campaigns and turn your leads into sales. With our help you can understand your potential customers, anticipate offline interactions, and empower your agents with relevant insights.

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yoummday logo

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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Dialics logo

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion.

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RapportCMS logo

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara delivers enterprise telephony with SIP and WebRTC. It supports inbound, outbound, and blended calls with AI Copilot, SmartAgents, real-time QA analytics, and conversational insights via OmniScan.

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iPlum logo

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

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Daktela logo

Call Centre Software for all Business

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Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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VOXOX logo

Voice and SMS marketing suite of solutions

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VOXOX is an innovator in 5G-AI cloud-based communication solutions with 15 years of proven success in enabling small businesses to create meaningful and lasting connections with their customer through easy-to-use, smart, cloud-based voice and SMS automation solutions.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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DID Logic logo

Business VoIP and number portability software

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DID Logic is an international provider of VoIP products and services offering DID numbers in 150 + counties. We can help you manage your outbound and inbound calls with ease. Our services include call forwarding, LLVS, encrypted calls, SMS, E911 support, paperless number porting, and more.

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Cloud Telephony Software logo

All-in-One CRM & Telephony

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Office24by7 Cloud Telephony offers advanced IVR, intelligent routing, call recording, and real-time analytics. Seamlessly integrated with CRMs and third-party tools, it enhances customer communication, boosts agent productivity, and scales effortlessly.

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metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

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CallerDesk logo

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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FIVE logo

More Leads. More Sales. More Customers.

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FIVE CRM provides businesses with tailored software solutions targeted at transforming sales & marketing and boosting the bottom line. FIVE CRM puts you in control through an array of products, whether you’re looking to take advantage of email marketing or drive sales through calling – we’ve got it covered.

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 Telephony integrates cloud calling directly into business workflows with IVR, call routing, recording, and analytics. It enables teams to manage all voice communication from a single system while linking every call to customer data.

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