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2Steps Logo

Find issues before your users do, 24/7.

Table of Contents

2Steps - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

2Steps overview

What is 2Steps?

2Steps allows you to program a set of virtual users and testers.

Your staff access business-critical applications over Citrix, VDI, or desktop environments. 2Steps gives you visibility of these workflows and can alert you about issues before they impact users.

Schedule these business-critical workflows to run as often as needed and maintain each test with ease, having the ability to make instant changes in the test editor.

If your "2Steps user" can't complete a workflow, it records a video and alerts your team immediately. Ensuring your team has a head start in outage resolution and are made aware of issues before your users find them.

2Steps is deployed on-premise, within your environment. This means no sensitive data leaves your environment and no telemetry or remote access is required, ensuring an air-gapped deployment.

Key benefits of using 2Steps

Find issues before your users do, 24/7.

2Steps uses agentless visual monitoring technology to enable continuous validation of the functionality of your most critical user workflows - interacting with applications exactly as your users do - but measured and recorded 24/7.

- Global leader in monitoring.
- Fully Australian owned and operated.
- Visual no-code test builder.
- Air-Gapped deployment.

Why 2Steps?
- Monitor and validate functionality of any application. Test real user workflows across Citrix, VDI, desktop, web, and mobile applications - not just infrastructure availability.

- Reduce High Volume Alert Fatigue. Replace thousands of noisy infrastructure alerts with meaningful, workflow-based notifications that tell you when something actually breaks.

- Empower Non-Coders in your organisation. Our visual, no-code test editor lets operations teams create and maintain tests without developer resources.

- Video Replay Alerting. Every failed test includes a video recording showing exactly what went wrong, accelerating root cause analysis.

- Air-Gapped Deployment. Deployed on-premise within your environment - no data leaves your network, no telemetry, no remote access required.

- Local team, local support. Australian-based team providing direct support without overseas call centers or timezone delays.

Starting price


Alternatives

with better value for money

2Steps’s user interface

Ease of use rating:

2Steps reviews

Overall rating

4.7

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

7

3

0

0

0

Pros
“Excellent personal support that goes the extra mile. I love how 2steps ties into Splunk for its excellent visualisations means 2steps can focus on what it does well.”
ME

Michael E.

Senior Consultant

“The tools are amazing for troubleshooting, and from my own experience, i didn't need more then 15 min to resolve the client issues.”
ST

Stefanija T.

Monitoring Consultant

“The scheduling options are impressive and the level of granular control not only helps with managing unnecessary alerting but also with efficient consumption of my 2Steps licensing.”

Verified reviewer

Anonymity request

Cons
“There is nothing that stands out that I dislike about 2Steps.”
CE

Cameron E.

Account Manager

“Variability of scripts to handle advanced business logic, inability to deploy nodes on windows OS makes expandability to end user offices harder.”
ME

Michael E.

Senior Consultant

Who uses 2Steps?

Based on 10 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Financial Services
Government Administration
Hospital & Health Care
Others

Use cases

Application Performance Management

2Steps's key features

Most critical features, based on insights from 2Steps users:

Monitoring
Performance metrics
Alerts/Notifications
Root cause analysis
Status tracking
Real-Time monitoring

All 2Steps features

Features rating:

Dashboard creation
Data visualization
Email alerts
Event logs
Diagnostic tools
Reporting/Analytics
Workflow management
Uptime reporting
Trend analysis
Transaction monitoring
Third-Party integrations
SSL security
Single sign on
Server monitoring
Real-Time reporting
Prioritization
Issue tracking
Incident management
Drag & drop
Data import/export
Customizable reports
Bottleneck identification
Baseline manager
Audit management
API
Activity dashboard
Access controls/permissions

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2Steps pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about 2Steps price and value

Value for money rating:

To see what individual users think of 2Steps's price and value, check out the review snippets below.

“Excellent personal support that goes the extra mile. I love how 2steps ties into Splunk for its excellent visualisations means 2steps can focus on what it does well.”
ME

Michael E.

Senior Consultant

“The tools are amazing for troubleshooting, and from my own experience, i didn't need more then 15 min to resolve the client issues.”
ST

Stefanija T.

Monitoring Consultant

2Steps integrations (2)

Integrations rated by users

We looked at 10 user reviews to identify which products are mentioned as 2Steps integrations and how users feel about them.

Integration rating: 5.0 (1)

This integration is important to merge data from log events with 2step´s synthetic transactions results and improve alerts fiability.

JG

Jimena G.

IT Monitoring Analyst

Other top integrations

2Steps support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support

Training options

Documentation
In Person
Live Online
Webinars
Videos

2Steps FAQs

Q. What type of pricing plans does 2Steps offer?

2Steps has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of 2Steps?

2Steps has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does 2Steps support?

2Steps supports the following languages:
English


Q. Does 2Steps offer an API?

Yes, 2Steps has an API available for use.


Q. What other apps does 2Steps integrate with?

2Steps integrates with the following applications:
Grafana, Splunk Enterprise


Q. What level of support does 2Steps offer?

2Steps offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support

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