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Uptime Cloud Monitoring Pricing, Features, Reviews and Alternatives

Uptime Cloud Monitoring product overview

Price starts from

$

19

/momonth
Flat Rate

What is Uptime Cloud Monitoring?

Uptime.com provides peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure.

Key benefits of using Uptime Cloud Monitoring

Uptime Monitoring - Highly reliable monitoring with minimal false positives. A smarter monitoring system for downtime incident reporting with key statistics at your fingertips.

Transaction Monitoring - Simulate how visitors interact with your site and receive alerts when critical transactions fail. A highly customizable approach to application monitoring from Uptime.com.

Alerting - Customizable alert system that keeps a constant watch on your critical applications, notifying key personnel of downtime events through SMS, Email, phone call and push notifications.

Real User Monitoring (RUM) - Uptime.com RUM checks provide real-user insights, generating comprehensive metrics of every element on your site so you can provide an optimized and smooth user experience.

Page Speed Insights - Gain visibility into your site’s performance in one minute with Uptime.com and prevent visitors from leaving.

Domain Health Check - Instant and thorough reports from Uptime.com tell IT administrators the state of DNS, web, and mail servers with a full range of uptime checks as well as blacklist and malware databases.

Status Page - The Uptime.com status page is an interactive visualization of check status, detailing historic downtime data, average response time and outages.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation

Uptime Cloud Monitoring pricing information

Value for money

4.4

/5

35

Price starts from

$

19

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Atera
Value for money
#1
NinjaRMM
Value for money
#2
Pulseway
Value for money
#3
Uptime Cloud Monitoring
Value for money
#4

Uptime Cloud Monitoring features

Functionality

4.5

/5

35
Total Features19 6 categories

Most valued features by users

API
Monitoring
Alerts/Notifications
Real Time Monitoring
Real Time Notifications
Incident Management
Performance Metrics
Uptime Reporting

Functionality contenders

Uptime Cloud Monitoring users reviews

Overall rating

4.7

/5

35

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10
Rating distribution

5

4

3

2

1

28

3

3

1

0

Pros
Love it, it monitors really great, the emails send never end up in my spambox and the sms service is reasonable quick, nice for monitoring during the night, just a quick sms on your smartwatch.

PZ

Paul Z.

This is very useful for us as we're able to identify and resolve issues very quickly. Being able to personalize the look and feel of our website monitoring system is also very important for us.

AR

Anonymous Reviewer

This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

SK

Saransh K.

Cons
When looking al all ping check down checks show as red but the line graph graphic is in the middle vs at the bottom for indicating no communication or dead ping.

MT

Millard T.

This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Deon W.

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites.

Wes B.

Overall rating contenders

Uptime Cloud Monitoring
Overall rating
#1
NinjaRMM
Overall rating
#2
Atera
Overall rating
#3
Pulseway
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reliable monitoring system, very flexible.

Reviewed 3 years ago

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages. Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more. I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Pros

- Easy to use, very clean design - Notifies quickly of any detected outages - Reliably detects even small/brief outages - The wide variety of things that can be monitored, including APIs & multi-step pathways - Very quick to navigate through the various console pages - API access to the reports that can be integrated into internal applications - Documentation is very thorough - Monitoring checks are executed from several points around the world

Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Uptime monitoring with performance metrics that more people should know about

Reviewed 2 years ago

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Pros

A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

Cons

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Vendor response

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at support@uptime.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zero African Footprint

Reviewed a year ago

Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.

Pros

I love all of it and this product would stay my first choice if it had a footprint in Africa.

Cons

We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Vendor response

Greetings Deon, We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover. Are you certain that your experience was with Uptime.com?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Uptime.com provides quality external monitoring

Reviewed 8 months ago

We predominantly use Uptime to monitor the WAN uptime and latency of edge devices we manage. Uptime.com works perfectly well for this purpose and has a robust API that allowed us to easily migrate from a prior platform. We are also able to pull various reports in different formats to provide to clients when needed. The biggest downfall is that we aren't able to provide a client with access to just their own sites so they can live monitor their connections as well.

Pros

-Robust API -Multiple monitoring locations -Easy configuration -Useful data

Cons

-Instead of a ping monitor showing "down" it shows as "1200ms" -No multi-tenant support

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Works great!

Reviewed 3 years ago

Great experience. Wonderful service, powerful tool, good people.

Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Vendor response

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts. If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.

Uptime Cloud Monitoring FAQs and common questions

Uptime Cloud Monitoring has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available


Uptime Cloud Monitoring has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Uptime Cloud Monitoring supports the following languages:
English


Uptime Cloud Monitoring supports the following devices:
Android, iPhone


Yes, Uptime Cloud Monitoring has an API available for use.


Uptime Cloud Monitoring integrates with the following applications:
Datadog, Zapier, Klips, Opsgenie, Geckoboard, Twitter, Slack, PagerDuty, VictorOps, Jira Service Management, Librato, Statuspage


Uptime Cloud Monitoring offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

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