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Teramind

Employee Monitoring, Insider Threat & Data Loss Prevention

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Teramind Pricing, Features, Reviews and Alternatives

Teramind product overview

Price starts from

$

10

/momonth
Per Feature

What is Teramind?

Teramind uses user behavior tracking to automate the detection and prevention of insider threats and data leaks. The software lets you monitor and record the activities of employees, remote users, external contractors both onsite and offsite in real-time.

Key benefits of using Teramind

• Teramind records all computer activities of employees, remote users, contractors and provides administrators’ access to check their daily activity logs as well as historical data.

• Get full visibility on the go with Teramind Dashboard for Android. Features include summary reports, detailed metrics and live monitoring of individual endpoints.

• Teramind proactively prevents any unwanted behavior by automated warn, notify, block or lock-out actions if a user violates company policies.

• Teramind monitors and approves all print requests made by employees to prevent the printing of sensitive documents and misuse of company resources.

• Teraminds’ remote desktop control feature allows administrators to promptly take away employees’ ability to access their workstation in the event of any unauthorized behaviour.

• Teramind comes with time tracking, scheduling, project management and productivity analysis features to boost workplace productivity and performance.

• Teramind's session recording, screen snapshot, immutable log and real-time alert features allow you to conduct detailed forensic investigation and audit.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation

Teramind pricing information

Value for money

4.1

/5

66

Price starts from

$

10

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Teramind features

Functionality

4.5

/5

66
Total Features46 6 categories

Most valued features by users

Compliance Management
Monitoring
Access Controls/Permissions
Activity Dashboard
Reporting & Statistics
Alerts/Notifications
Real Time Monitoring
Reporting/Analytics

Functionality contenders

Teramind users reviews

Overall rating

4.6

/5

66

Positive reviews

94%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10
Rating distribution

5

4

3

2

1

46

16

4

0

0

Pros
We are happy extremely happy with the overall product and the Customer service is outstanding.

Jd

Jesse d.

I thought that the feature set was really robust and it had a cool interface. This was one of my first experiences with this kind of software and it was enjoyable.

AR

Anonymous Reviewer

User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.

IT

Israel T.

Cons
I have asked and received no response from their support staff, which was irritating.

BM

Ben M.

Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor.

PK

Pradeep K.

I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why.

BM

Ben M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfection for a virtual company

Reviewed 4 years ago

Improved overall company security and employee performance.

Pros

Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when...

Cons

When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees...

Vendor response

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Terrific Time Tracker

Reviewed 2 years ago

Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.

Pros

This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.

Cons

It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

Vendor response

Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very good services

Reviewed a month ago

very good services

Pros

screen recording, web n apps monitoring, system logs

Cons

time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Inept Support

Reviewed a year ago

The customer experience has been poor.

Pros

The platform seems to be the most advanced from what we have seen however we have not been able to use it fully or properly since it has not tracked time or tasks properly since day one.

Cons

Buyer beware. The platform is very advanced from the looks of it but since I have signed up 2 weeks ago, the system hasn't tracked time or tasks properly and after spending hours on remote sessions, chat and email support, the system is still not working and when I request additional support they have nor record of all of the tickets, meetings, etc. As a new customer, this experience has been horrible. Again the platform may be advanced but all that technology doesn't do any good if you can't use it and support can't support you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy navigation and simplicity

Reviewed 2 months ago

This tool has served me a lot at work, since it has allowed me to monitor all employees and verify all the work they do. In addition, it contains a very intuitive and powerful interface. It also has excellent functions that make it very professional.

Pros

Teramid seems an excellent tool, since its functionality is effective and very fluid, I like it because it allows me to monitor remotely and has the ability to record videos easily.

Cons

The only thing I do not like this tool is that when I try to log in, it is a bit slow the procedure, as it tries to recover my password and has complicated functions for beginners.

Teramind FAQs and common questions

Teramind has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available


Teramind has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Teramind supports the following languages:
Hebrew, Russian, Turkish, Portuguese, Korean, English, Spanish, Japanese


Teramind supports the following devices:
Android


Yes, Teramind has an API available for use.


Teramind integrates with the following applications:
Redmine, Jira, Trello, Basecamp, Zendesk


Teramind offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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