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Teramind
4.7
(85)

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Employee Monitoring, Insider Threat & Data Loss Prevention

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(12)

Teramind Pricing, Features, Reviews and Alternatives

Teramind product overview

Price starts from

10

/user

Per month

What is Teramind?

Teramind uses user behavior tracking to automate the detection and prevention of insider threats and data leaks. The software lets you monitor and record the activities of employees, remote users, external contractors both onsite and offsite in real-time.

Key benefits of using Teramind

• Teramind records all computer activities of employees, remote users, contractors and provides administrators’ access to check their daily activity logs as well as historical data.

• Get full visibility on the go with Teramind Dashboard for Android. Features include summary reports, detailed metrics and live monitoring of individual endpoints.

• Teramind proactively prevents any unwanted behavior by automated warn, notify, block or lock-out actions if a user violates company policies.

• Teramind monitors and approves all print requests made by employees to prevent the printing of sensitive documents and misuse of company resources.

• Teraminds’ remote desktop control feature allows administrators to promptly take away employees’ ability to access their workstation in the event of any unauthorized behaviour.

• Teramind comes with time tracking, scheduling, project management and productivity analysis features to boost workplace productivity and performance.

• Teramind's session recording, screen snapshot, immutable log and real-time alert features allow you to conduct detailed forensic investigation and audit.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
Documentation

Teramind pricing information

Value for money

4.2

/5

85

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Teramind features

Functionality

4.5

/5

85

Total features

68

21 categories

Most valued features by users

Access Controls/Permissions
Compliance Management
Activity Dashboard
Alerts/Notifications
Monitoring
Reporting & Statistics
Reporting/Analytics
Real Time Monitoring

Teramind users reviews

Overall Rating

4.7

/5

85

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.07/10
Rating distribution

5

4

3

2

1

61

19

5

0

0

Pros
User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.
We are happy extremely happy with the overall product and the Customer service is outstanding.
The system offers a very proactive and detailed monitoring platform which quite frankly, is absolutely fantastic.
Cons
I have asked and received no response from their support staff, which was irritating.
Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor.
I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why.
TO
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Timothy O.

Financial Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic system with plenty of applications

Reviewed 5 years ago

Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. Teramind footage is a major help in that regard.

Pros

Teramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3. The support is definitely knowledgeable in regards to their product which I can appreciate. Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

Cons

It can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.

Vendor response

Hi Timothy, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As you mentioned, Teramind offers the best of a Monitoring, DLP, and state-of-the-art Forensics, all under one roof. This of course can be a bit overwhelming at first. But as time goes on, you pick up the essentials. Please feel free to reach out to our sales team with any questions. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

YD
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Yakir D.

Mechanical or Industrial Engineering,

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The best way and tools to supervise and control employees access to data, and their actions.

Reviewed 5 years ago

Ability to monitor and supervise employee activity with minimum manpower resources.

Pros

The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information. The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information. Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work. These tools allows me to detect waste of time by employees and wasting company resources.

Cons

Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support. There is a need to improve: Remote controlled graphics. Speed and delay time. Enable, choice whether to notify the user about remote control or not. Transfer file to remote control screen. I think there should be several different price packages, To enable selection when not all functions are used. and by that allow to reducing costs.

Vendor response

Hi Yakir, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. You can most definitely customize the settings surrounding the Remote Control action in the Monitoring Settings (including wether or not to have the user be aware that someone has remotely connected for keystroke and mouse activity). We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team

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Dattatray J.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Easy to use but worst customer support

Reviewed a year ago

It solved my problem of employee monitoring for a while until I came across the issue of video recording which is a real deal breaker for me. I am now looking for other apps to switch to and would not recommend Teramind to anyone.

Pros

The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable.

Cons

The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you.

RH
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Ricky H.

Government Administration, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Teramind is raising the bar

Reviewed 7 years ago

As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose. During our research on a new...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Ricky, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!! - The Teramind Team

JC
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Jason C.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely powerful software that has proven itself time and time again within our company.

Reviewed 5 years ago

The ability to secure our customers systems with ease. Increasing their productivity in excess of 30% and reducing their data breaches completely.

Pros

The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows.

Cons

On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around.

Vendor response

Hi Clark, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our software. Most of the time, this is not a fault of the software. Rather a result of the environment. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Teramind FAQs

Q. What type of pricing plans does Teramind offer?

Teramind has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Teramind?

Teramind has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Teramind support?

Teramind supports the following languages:
Hebrew, Russian, Turkish, Portuguese, Korean, English, Spanish, Japanese

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Q. Does Teramind support mobile devices?

Teramind supports the following devices:
Android, iPad, iPhone

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Q. Does Teramind offer an API?

Yes, Teramind has an API available for use.

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Q. What other apps does Teramind integrate with?

Teramind integrates with the following applications:
Redmine, Jira, Trello, Basecamp, Zendesk Suite

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Q. What level of support does Teramind offer?

Teramind offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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Related categories