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Employee Monitoring, Insider Threat & Data Loss Prevention

(15)

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Teramind Pricing, Features, Reviews and Alternatives

Teramind product overview

Price starts from

10

/user

Per month

What is Teramind?

Teramind uses user behavior tracking to automate the detection and prevention of insider threats and data leaks. The software lets you monitor and record the activities of employees, remote users, external contractors both onsite and offsite in real-time.

Key benefits of using Teramind

• Teramind records all computer activities of employees, remote users, contractors and provides administrators’ access to check their daily activity logs as well as historical data.

• Get full visibility on the go with Teramind Dashboard for Android. Features include summary reports, detailed metrics and live monitoring of individual endpoints.

• Teramind proactively prevents any unwanted behavior by automated warn, notify, block or lock-out actions if a user violates company policies.

• Teramind monitors and approves all print requests made by employees to prevent the printing of sensitive documents and misuse of company resources.

• Teraminds’ remote desktop control feature allows administrators to promptly take away employees’ ability to access their workstation in the event of any unauthorized behaviour.

• Teramind comes with time tracking, scheduling, project management and productivity analysis features to boost workplace productivity and performance.

• Teramind's session recording, screen snapshot, immutable log and real-time alert features allow you to conduct detailed forensic investigation and audit.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
Documentation

Teramind pricing information

Value for money

4.1

/5

86

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Teramind features

Functionality

4.5

/5

86

Total features

125

22 categories

Most valued features by users

Access Controls/Permissions
Compliance Management
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Reporting/Analytics
Real-Time Monitoring

Teramind users reviews

Overall Rating

4.6

/5

86

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10
Rating distribution

5

4

3

2

1

62

18

5

1

0

Pros
Teramid seems an excellent tool, since its functionality is effective and very fluid, I like it because it allows me to monitor remotely and has the ability to record videos easily.
User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.
We are happy extremely happy with the overall product and the Customer service is outstanding.
Cons
I have asked and received no response from their support staff, which was irritating.
Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor.
I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why.
JC
AvatarImg

Jason C.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Extremely powerful software that has proven itself time and time again within our company.

Reviewed 6 years ago

The ability to secure our customers systems with ease. Increasing their productivity in excess of 30% and reducing their data breaches completely.

Pros

The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows.

Cons

On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around.

Vendor response

Hi Clark, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our software. Most of the time, this is not a fault of the software. Rather a result of the environment. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

KB
AvatarImg

Kim B.

Oil & Energy, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service

Reviewed 4 years ago

Overall, i love the product, but it is pricey

Pros

The software gives me a peek into the day of a user that needs monitoring

Cons

It is a little clunky, A little hard to navigate through.

Vendor response

Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using and the Teramind solution to its fullest as well as any navigation issues you may run into. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

AR
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Verified reviewer

Construction, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Teramind honest review

Reviewed 8 months ago
Pros

Lots of features, security features, screen recording

Cons

Bad UI, not flexible, bad customer support, lots of features I don't need etc.

YS
AvatarImg

YURI S.

Outsourcing/Offshoring, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful Employee Monitoring Tool!

Reviewed 5 years ago

All good so far, except the issue that it keeps getting disconnected and I think the system really requires a fast and stable internet connection so everything that's being captured from your PC is uploaded in real-time.

Pros

I like it when it records videos of the screen activities of our remote employees. It just gives us more peace of mind about what they are all doing throughout the day at work.

Cons

What I don't really like about it is just it constantly gets disconnected. Maybe cause of the bandwidth issues as the system captures videos of all your screen activities, so it would constantly reboot and all just to make sure all recorded videos are uploaded on the server.

Vendor response

Hi Yuri, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection problems. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

EB
AvatarImg

Elie B.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great service great system

Reviewed 6 years ago
Pros

We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform.

Cons

Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations.

Vendor response

Hi Elie - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind can be deployed remotely using our MSI installer in conjunction with group policy like Active Directory. This method is quite fast and convenient. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Teramind FAQs

Q. What type of pricing plans does Teramind offer?

Teramind has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Teramind?

Teramind has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Teramind support?

Teramind supports the following languages:
English, Hebrew, Japanese, Korean, Portuguese, Russian, Spanish, Turkish


Q. Does Teramind support mobile devices?

Teramind supports the following devices:
Android, iPad, iPhone


Q. Does Teramind offer an API?

Yes, Teramind has an API available for use.


Q. What other apps does Teramind integrate with?

Teramind integrates with the following applications:
Redmine, Jira, Trello, Basecamp, Zendesk Suite


Q. What level of support does Teramind offer?

Teramind offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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