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Salesforce Platform vs ServiceNow App Engine Comparison (2026)

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Salesforce Platform logo

Salesforce Platform

ServiceNow App Engine logo

ServiceNow App Engine

Overview

Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

Cloud-based low-code platform for enterprises to build, deploy, and govern custom workflow apps with automation and access controls.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

407

5

4

3

2

1

210

150

34

8

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

4.7

3

5

4

3

2

1

2

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“Another major strength is the excellent customer support and community ecosystem. Whenever issues arise or guidance is needed, Salesforce provides responsive support along with a vast knowledge base, active community forums, and detailed documentation.”
Verified reviewer profile picture

Pepukai L.

Snr AR Assistant

“What I value the most is that when I am validating a financial case, the platform displays absolutely all the related historical data and information on a single screen, which saves a lot of time during Level 2 support analysis.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

“Even though the interface is complex and dense with information, its searching power and data centralization successfully streamline our daily operational tasks.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

Pros

Not enoughreviews yet

Cons

“Additionally, the user interface is visually overloaded because it possesses too many menus and options on the screen, creating a steep learning curve for newer agents.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

“The system requires completing a massive amount of fields and information for each record, which can be exhausting under pressure.”
Verified reviewer profile picture

Jean B.

Financial Operations Specialist

“I didn’t like that it took a bit longer for the data integration but that could have been an error on databricks.”
AW

Amber W.

Lead IT Project Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features49
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Business Process Automation
  • CRM
  • Chatbot
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Compatibility Testing
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Security
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • ERP integration
  • ETL
  • For Developers
  • For No-Code Development
  • Forms Creation & Design
  • Forms Management
  • Geolocation
  • Graphical User Interface
  • Integrated Development Environment
  • Integrations Management
  • Iteration Management
  • Key Performance Indicators
  • Machine Learning
  • Mobile Development
  • Natural Language Processing
  • No-Code
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Data Preparation
  • Software Development
  • Source Control
  • Task Management
  • Task Progress Tracking
  • Third-Party Integrations
  • Ticket Management
  • Trend Analysis
  • User Interface
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web Forms
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management
  • Total features53
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Business Process Automation
  • CRM
  • Chatbot
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Compatibility Testing
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Modeling
  • Data Security
  • Data Visualization
  • Database Support
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • ERP integration
  • ETL
  • For Developers
  • For No-Code Development
  • Forms Creation & Design
  • Forms Management
  • Geolocation
  • Graphical User Interface
  • Integrated Development Environment
  • Integrations Management
  • Iteration Management
  • Key Performance Indicators
  • Machine Learning
  • Mobile Development
  • Natural Language Processing
  • No-Code
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Data Preparation
  • Software Development
  • Source Control
  • Task Management
  • Task Progress Tracking
  • Third-Party Integrations
  • Ticket Management
  • Trend Analysis
  • User Interface
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Web App Development
  • Web Forms
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations10
  • Amazon API Gateway
  • Ansible Automation Platform
  • Assembly
  • Azure DevOps
  • Bitbucket
  • Compliance Manager GRC
  • Confluence
  • Dynamics 365 Marketing
  • Elsevier Pure
  • End-user IT Analytics
  • Gemini
  • GitLab
  • Google Cloud
  • IntelliJ IDEA
  • Jenkins
  • Jira
  • Marketo Sales Connect
  • Microsoft Intune Enterprise Application Management
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • Okta
  • Oracle Database
  • Oracle PeopleSoft
  • Oracle Primavera Cloud
  • PagerDuty
  • SAP Concur
  • SAP Sales Cloud
  • Salesforce Einstein
  • ServiceNow
  • Shopify
  • Slack
  • Snowflake
  • So Video AI
  • Splunk Enterprise
  • Squirrel
  • Tableau
  • Tally
  • TrueCommerce PIM
  • VISTAlution
  • Visual Studio
  • Xero
  • Total integrations32
  • Amazon API Gateway
  • Ansible Automation Platform
  • Assembly
  • Azure DevOps
  • Bitbucket
  • Compliance Manager GRC
  • Confluence
  • Dynamics 365 Marketing
  • Elsevier Pure
  • End-user IT Analytics
  • Gemini
  • GitLab
  • Google Cloud
  • IntelliJ IDEA
  • Jenkins
  • Jira
  • Marketo Sales Connect
  • Microsoft Intune Enterprise Application Management
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • Okta
  • Oracle Database
  • Oracle PeopleSoft
  • Oracle Primavera Cloud
  • PagerDuty
  • SAP Concur
  • SAP Sales Cloud
  • Salesforce Einstein
  • ServiceNow
  • Shopify
  • Slack
  • Snowflake
  • So Video AI
  • Splunk Enterprise
  • Squirrel
  • Tableau
  • Tally
  • TrueCommerce PIM
  • VISTAlution
  • Visual Studio
  • Xero