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ITM IT Asset Management vs Motadata ServiceOps Comparison (2026)

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ITM IT Asset Management logo

ITM IT Asset Management

Motadata ServiceOps logo

Motadata ServiceOps

Overview

ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5.0

42

5

4

3

2

1

40

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.6

50

5

4

3

2

1

31

16

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“There isn't much to dislike about ITM IT Asset Management because it already covers most asset management requirements effectively. If I had to suggest improvements, I would recommend additional personalization options for dashboards and notifications so different teams can customize the interface according to their needs.”
AS

Akshit S.

Frontend Engineer

“Some advanced modules may initially feel slightly complex for new users, especially those unfamiliar with enterprise asset management systems.”
PA

Piyush A.

Software Developer

“Integration with inventory and help desk systems is seamless, creating a unified asset management experience.”
SS

Sultan S.

UI Developer

Pros

“Workflow Automation: The platform leverages AI and intelligent automation to streamline workflows and reduce manual intervention.”
PJ

Pratik J.

Network Engineer

“Also, locating and deleting assets in the console”
SK

Sai K.

Sr Technical Support engineer

“Overall, Motadata ServiceOps is a robust and comprehensive ITSM solution that offers significant benefits through intelligent automation, AI capabilities, and a user-friendly interface.”
PJ

Pratik J.

Network Engineer

Cons

Not enoughreviews yet

Cons

“Users may find the initial setup and configuration process to be somewhat complex or requiring a steep learning curve.”
JG

Jinal G.

Executive support operation

“This can be challenging for organizations without dedicated IT staff or those with limited technical expertise​.”
PJ

Pratik J.

Network Engineer

“Application categorization is bit difficult.”
AF

Amol F.

IT Manager

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features43
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Assignment
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Catalog Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Chat/Messaging
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Event Logs
  • Fixed Asset Management
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • QR Codes
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Relationship Mapping
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Software License Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Ticket Management
  • User Management
  • Workflow Management
  • Total features101
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Assignment
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Catalog Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Chat/Messaging
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Event Logs
  • Fixed Asset Management
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • QR Codes
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Relationship Mapping
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Software License Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Ticket Management
  • User Management
  • Workflow Management

Integrations

  • Total integrations2
  • DealersLink
  • Microsoft Azure
  • Total integrationsN/A
  • DealersLink
  • Microsoft Azure