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Wasp Asset vs Motadata ServiceOps Comparison (2026)

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Motadata ServiceOps logo

Motadata ServiceOps

Overview

Wasp Asset is a full life-cycle asset tracking solution which streamlines auditing and loss prevention. Easy-to-use, implement and train others on. Fully customizable. Wasp also offers barcode scanners, printers and asset tags/labels for a complete tracking solution. Request a free demo today!

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

108

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

376

5

4

3

2

1

222

121

23

8

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

4.6

50

5

4

3

2

1

31

16

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“AssetCloud provides our organization with the flexibility to add, audit, and maintain assets in the office or remotely from any internet-connected device.”
JF

Jason F.

IT Operations Manager

“Also, could there be a way we can input AssetCloud into laptops/tablets/desktops to see live diagnostics, or see who was the last log-in on a laptop to help verify ownership better.”
AC

Andres C.

Inventory and Accounting Specialist

“Our purchasing process can be a long process and the WASP rep was patient and stayed with us the whole way. Once we received our approval we had several training session and the rep came to our place of business and gave us a hands on training session. ”
KM

Kathy M.

Warehouse and Logistics Superintendent

Pros

“Workflow Automation: The platform leverages AI and intelligent automation to streamline workflows and reduce manual intervention.”
PJ

Pratik J.

Network Engineer

“Also, locating and deleting assets in the console”
SK

Sai K.

Sr Technical Support engineer

“Overall, Motadata ServiceOps is a robust and comprehensive ITSM solution that offers significant benefits through intelligent automation, AI capabilities, and a user-friendly interface.”
PJ

Pratik J.

Network Engineer

Cons

“The interface for clearing filters you've already used is a pain. When they recently upgraded the interface it broke our late notifications we had set up to send out to customers.”
RL

Robert L.

Desktop

“In some instances the mobile scanning through iOS or android system would slow down due to a poor network connection.”
DB

Don B.

IT Manager

“The cloud based interface is clunky, slow to load, and the fields don't populate quickly at all either.”
RL

Robert L.

Desktop

Cons

“Users may find the initial setup and configuration process to be somewhat complex or requiring a steep learning curve.”
JG

Jinal G.

Executive support operation

“This can be challenging for organizations without dedicated IT staff or those with limited technical expertise​.”
PJ

Pratik J.

Network Engineer

“Application categorization is bit difficult.”
AF

Amol F.

IT Manager

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features92
  • AI Copilot
  • AI/Machine Learning
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Assignment
  • Asset Kitting
  • Asset Lifecycle Management
  • Asset Register - Asset Tracking
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Provisioning
  • Calendar Management
  • Catalog Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Chat/Messaging
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Depreciation Management
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Due Date Assignment
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Event Logs
  • Fixed Asset Management
  • Forms Management
  • Full Text Search
  • Funding Source Tracking
  • GIS Integration
  • GPS
  • Generative AI
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Schedule Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile App with Scanner
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Natural Language Interaction
  • Order Management
  • Performance Metrics
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Project Management
  • Purchase Order Management
  • QR Codes
  • RFID Scanning
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Relationship Mapping
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Tracking
  • Route Optimization
  • Routing
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Software License Management
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Tool Info Tracking
  • Transportation Management
  • User Management
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management
  • Total features101
  • AI Copilot
  • AI/Machine Learning
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Assignment
  • Asset Kitting
  • Asset Lifecycle Management
  • Asset Register - Asset Tracking
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Provisioning
  • Calendar Management
  • Catalog Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Chat/Messaging
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Depreciation Management
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Due Date Assignment
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Event Logs
  • Fixed Asset Management
  • Forms Management
  • Full Text Search
  • Funding Source Tracking
  • GIS Integration
  • GPS
  • Generative AI
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Labeling
  • License Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Schedule Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile App with Scanner
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Natural Language Interaction
  • Order Management
  • Performance Metrics
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Project Management
  • Purchase Order Management
  • QR Codes
  • RFID Scanning
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Relationship Mapping
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Tracking
  • Route Optimization
  • Routing
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Software License Management
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Tool Info Tracking
  • Transportation Management
  • User Management
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
    • Total integrationsN/A