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ITM IT Asset Management vs SapphireIMS Comparison (2026)
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Good recommendations?

ITM IT Asset Management
5
40
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

SapphireIMS
5
30
4
30
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network
SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
5.0
42
5
4
3
2
1
40
2
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.4
65
5
4
3
2
1
30
30
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Akshit S.
Frontend Engineer
Piyush A.
Software Developer
Sultan S.
UI Developer
Pros
Ajit N.
Head TAC
Abdul K.
VP-IT
Ajit N.
Head TAC
Cons
Not enoughreviews yet
Cons
Deepesh B.
AGM
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features43
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Availability Management
- Barcode/Ticket Scanning
- CMDB
- Capacity Management
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Email Management
- Equipment Management
- Facility Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Maintenance Management
- Mobile Access
- Mobile App
- Monitoring
- Parts Management
- Preventive Maintenance
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Notifications
- Real-Time Reporting
- Release Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Scheduled/Automated Reports
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Software License Management
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Ticket Management
- User Management
- Warranty Tracking
- Work Order Management
- Workflow Management
- Total features53
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Availability Management
- Barcode/Ticket Scanning
- CMDB
- Capacity Management
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Email Management
- Equipment Management
- Facility Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Maintenance Management
- Mobile Access
- Mobile App
- Monitoring
- Parts Management
- Preventive Maintenance
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Real-Time Notifications
- Real-Time Reporting
- Release Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Scheduled/Automated Reports
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Software License Management
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Ticket Management
- User Management
- Warranty Tracking
- Work Order Management
- Workflow Management
Integrations
- Total integrations2
- DealersLink
- Microsoft Azure
- SAP Business One
- Total integrations1
- DealersLink
- Microsoft Azure
- SAP Business One
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