Atera vs Dameware

TeamViewer

ScreenConnect

AnyDesk

NinjaOne

Kaseya VSA

UltraVNC

Compare Atera and Dameware based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. 

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Atera is a cloud and mobile-based IT management platform that combines RMM, helpdesk, and ticketing with AI to optimize organizational efficiency at scale.

Access Controls/Permissions

Accounting Integration

Active Directory Integration

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Escalation

Alerts/Notifications

Analytics

Application Management

Approval Process Control

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Automated Routing

Automatic Patch Deployment

Automatic Scans

Backup and Recovery

Bandwidth Monitoring

Barcode/Ticket Scanning

Baseline Manager

Billable Items Tracking

Billing & Invoicing

Calendar Management

Change Management

Chat/Messaging

Client Portal

Collaboration Tools

Compliance Management

Configuration Management

CPU Monitoring

Credential Management

Customer Database

Customer Support

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Import/Export

Data Visualization

Deployment Management

Device Auto Discovery

Device Management

Document Management

Document Storage

Downtime Tracking

Email Management

Email Monitoring

Email Templates

Endpoint Management

Endpoint Protection

Event Logs

File Sharing

File Transfer

For MSPs

Help Desk Management

Incident Management

Inventory Management

IP Address Monitoring

Issue Auditing

Issue Management

IT Asset Management

IT Asset Tracking

IT Incident Management

IT Reporting

Knowledge Base Management

Knowledge Management

Live Chat

Machine Learning

Macros/Templated Responses

Maintenance Management

Maintenance Scheduling

Mobile Access

Mobile App

Monitoring

Multi-Channel Communication

Natural Language Processing

Network Analysis

Network Monitoring

Network Resource Management

Network Security

Network Wide Management

Patch Management

Patch Prioritization

Performance Metrics

Performance Monitoring

Personalization

Policy Management

Prioritization

Problem Management

Proposal Generation

Quotes/Estimates

Real-time Alerts

Real-Time Analytics

Atera

Android

Linux

Web-based

Windows

iPad

iPhone

Founder

That gets to be really useful for mundane things like disks getting full and memory getting full. The community shared scripts are great to copy and improve on.

Networks and Systems Specialist

The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software).

The best feature has to be the pricing model. For Business running minimal personnel it is great for  being able to start and grow your business.

IT Service Desk Analyst

It's a great and easy tool, just a few more features and will be perfect.

IT Engineer

And then quickly help the customer. We are very satisfied with the product and all the new additions to come.

President

The great pricing lured me in, the nice colorful menus were a plus also.

Architect

Basic inventory and application service pack installation is very easy. I like the ability to integrate with a variety of support products -such as multiple AV and Endpoint security tools.

Overall experience has been very good. There is a well supported and goal focus'd member forum.

Partner

Speed, Reliability, Information, it works quickly, adding users & clients is easy, remote agents and reporting works great.

Support was unable to explain, poor "documentation" No go.

Technology Manager

Their support is excellent and they are very willing to listen to feedback.

Systems Administrator

Tech Support from Atera is also outstanding providing timely live chat interaction.

Strategic Account Specialist

I highly appreciate that Atera gives me the ability to handle invoicingand backup data in a central location.

Really easy to use and perfect fit for the MSP industry.

I still find the patching and scripting tools to be a bit of a bother.

IT manager

I like the intuitive nature of it and how it is always evolving.

Cost effective and rapid development of features.

The only part that is clumsy in my opinion is the patching. Rather than approving patches, you exclude patches.

Atera screenshot: Atera suggested solution

Atera screenshot: Atera schedule automation

Atera screenshot: Atera visibility and control of IT environment

Atera screenshot: Atera user support and issue resolution

Large Enterprises

Mid Size Business

Non Profit

Small Business

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings.

Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Access Management

Authentication

Multiple Authentication Methods

Multiple User Accounts

Real-Time Chat

Remote Access/Control

Remote Monitoring & Management

Reporting/Analytics

Role-Based Permissions

Screen Sharing

Session Recording

Session Transfer

Support Ticket Management

Surveys & Feedback

Troubleshooting

Unattended Access

Dameware

IS Administrator

I enjoy the ease of use and the ability to create and save connections. File transferring is among my favorite feature.

Information Systems 

The only problem we have is we are unable to remote control a workstation with the wired and wireless enabled at the same time.

A powerful utility with a great deal of functionality that can help different environment not only resolve issues & problems more quickly but also to run more smoothly the entire time.

System Administrator

Needs multi-platform support. However, the reason we have moved away from it and will no longer use it is due to Solarwinds horrible licensing mechanism.

IT Technician

Dameware is a well made remote support tool that has a lot of customization options available. It works smoothly on most PCs and has a great customer service team ready to help if needed.

Staff Information Systems Analyst 

I like integration Dameware with Active Directory, functionality and simplicity.

Director of IT and Telecom

Overall we were very happy with the cost savings versus LogMein.

IT Manager / Sexurity Officer

Not all of the features of the on prem version are available. Admin accounts can be confusing.

IT Systems Supervisor

I love how much you can manage remote pc's from a support perspective from an easy to use interface. Pushing scripts to multiple machines outside of GPO has never been easier.

Lead Analyst Programmer

Being able to connect to a computer without having to log in on that computer is the best feature.

IT Support Enginer

Pretty happy with the Tool due to it's simple interface.

Director of IT Support

Dameware is an excellent tool for remote support, especially we are using this tool during the pandemic.

Senior IT Analyst

Dameware is a true  diamond for any IT Support staff,  software can be installed on the client machine remotely without any user intervention.

Atera vs Dameware Comparison (2026)

Atera vs Dameware Comparison (2026)

Atera

Dameware

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives