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C2 Logo

The ultimate ITSM platform

Last updated: March 2026

C2 Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Vivantio logo

Flexible Software. Focused Service.

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logo
Vivantio
logo
C2
4.3

Value for money

4.3
59
per user/per month

Starting price

53
per user/per month

0.2

4.2

Functionality

4.0

Alerts/Notifications

4.8/5

Alerts/Escalation

4/5

Access Controls/Permissions

N/A

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Approval Process Control

N/A

Freshservice logo

A complete IT service management (ITSM) tool for business

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logo
Freshservice
logo
C2

0.1

4.4

Value for money

4.3
29
per user/per month

Starting price

53
per user/per month

0.3

4.3

Functionality

4.0

Analytics

4.5/5

API

4.4/5

Access Controls/Permissions

4.3/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Approval Process Control

N/A

JIRA Service Management logo

IT service platform for unified support

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logo
JIRA Service Management
logo
C2
4.3

Value for money

4.3
20
per user/per month

Starting price

53
per user/per month

0.5

4.5

Functionality

4.0

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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logo
ServiceTonic
logo
C2

0.7

5.0

Value for money

4.3
20
/per month

Starting price

53
per user/per month

1.0

5.0

Functionality

4.0

Activity Dashboard

5/5

Alerts/Escalation

5/5

Access Controls/Permissions

N/A

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Bitrix24 logo

All in one business management workspace

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logo
Bitrix24
logo
C2

0.1

4.2

Value for money

4.3
61
flat rate/per month

Starting price

53
per user/per month

0.3

4.3

Functionality

4.0

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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logo
ManageEngine ServiceDesk Plus
logo
C2
4.3

Value for money

4.3
16
per user/per month

Starting price

53
per user/per month

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.5/5

Alerts/Escalation

4.3/5

Activity Tracking

4.3/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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logo
SolarWinds Service Desk
logo
C2

0.2

4.5

Value for money

4.3
39
per user/per month

Starting price

53
per user/per month

0.4

4.4

Functionality

4.0

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

API

N/A

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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logo
SysAid
logo
C2

0.3

4.6

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

53
per user/per month

0.5

4.5

Functionality

4.0

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Issuetrak logo

Issue tracking and workflow automation platform

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logo
Issuetrak
logo
C2

0.3

4.6

Value for money

4.3
478
per user/per month

Starting price

53
per user/per month

0.4

4.4

Functionality

4.0

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.1/5

Alerts/Notifications

3.8/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

OTRS logo

Helpdesk software for customer service management teams

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logo
OTRS
logo
C2

0.2

4.5

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

53
per user/per month

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.8/5

Activity Tracking

4.7/5

Assignment Management

4.7/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
C2

0.1

4.2

Value for money

4.3
25
per user/per month

Starting price

53
per user/per month

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Alerts/Escalation

5/5

Active Directory Integration

N/A

Analytics

N/A

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
C2

0.1

4.2

Value for money

4.3
39
per user/per month

Starting price

53
per user/per month

0.4

4.4

Functionality

4.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
C2

0.1

4.4

Value for money

4.3
19
per user/per month

Starting price

53
per user/per month

0.3

4.3

Functionality

4.0

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
C2

0.2

4.5

Value for money

4.3
9
per user/per month

Starting price

53
per user/per month

0.5

4.5

Functionality

4.0

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

EcholoN logo

Helpdesk software for managing customer service processes

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logo
EcholoN
logo
C2

0.2

4.5

Value for money

4.3
5500
per feature

Starting price

53
per user/per month

0.8

4.8

Functionality

4.0

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

5/5

Top Features

Alerts/Escalation

5/5

Active Directory Integration

N/A

API

N/A

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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logo
TeamSupport
logo
C2

0.1

4.4

Value for money

4.3
29
per user/per month

Starting price

53
per user/per month

0.3

4.3

Functionality

4.0

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

InvGate Service Management logo

Web-based IT service desk software

learn more
logo
InvGate Service Management
logo
C2

0.2

4.5

Value for money

4.3
17
/per year

Starting price

53
per user/per month

0.5

4.5

Functionality

4.0

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

HappyFox Help Desk logo

Helpdesk, customer support software

learn more
logo
HappyFox Help Desk
logo
C2

0.2

4.5

Value for money

4.3
24
per user/per month

Starting price

53
per user/per month

0.4

4.4

Functionality

4.0

Assignment Management

5/5

Access Controls/Permissions

4/5

Alerts/Escalation

4/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

monday.com logo

Project management software

learn more
logo
monday.com
logo
C2
4.3

Value for money

4.3
9
per user/per month

Starting price

53
per user/per month

0.5

4.5

Functionality

4.0

Accounting

5/5

360 Degree Feedback

4.8/5

Advertising Management

4.8/5

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Agiloft logo

Cloud-based tool for contract lifecycle management.

learn more
logo
Agiloft
logo
C2

0.3

4.6

Value for money

4.3
Empty state illustration for "No pricing info"

No pricing info

Starting price

53
per user/per month

0.7

4.7

Functionality

4.0

Access Controls/Permissions

4/5

Alerts/Escalation

3.5/5

Access Controls/Permissions

N/A

Top Features

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A