App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

C2-ITSM Logo

C2-ITSM

4.3
(14)

Write a review

The ultimate ITSM platform

(2)

C2-ITSM Pricing, Features, Reviews and Alternatives

C2-ITSM FAQs

Q. What type of pricing plans does C2-ITSM offer?

C2-ITSM has the following pricing plans:
Starting from: $44.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of C2-ITSM?

C2-ITSM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does C2-ITSM support?

C2-ITSM supports the following languages:
English, French


Q. Does C2-ITSM offer an API?

Yes, C2-ITSM has an API available for use.


Q. What other apps does C2-ITSM integrate with?

C2-ITSM integrates with the following applications:
Microsoft Azure, Zapier, QuickBooks Online Advanced


Q. What level of support does C2-ITSM offer?

C2-ITSM offers the following support options:
Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum

C2-ITSM product overview

Price starts from

44

/user

Per month

What is C2-ITSM?

C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Beyond IT, C2 delivers powerful and flexible enterprise service management solutions for either on-premise or cloud installation, putting IT as a real partner for business.

Key benefits of using C2-ITSM

- Discover a flexible platform that centralizes your users' requests and automates your processes.

- Improve your quality of service and level of support, and deliver an unparalleled user experience.

- Reduce silo work and your IT processes with optimized workflows for maximum efficiency.

- Control the impacts of changes and configurations.

Save time and money with this tailor-made solution. Compliant with industry best practices, C2 ITSM is an all-inclusive, affordable, add-on-free software that adapts to your business processes within days.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos
In Person

Not sure about C2-ITSM? Compare it with a popular alternative

Starting from

44

/user

Per month

Free plan
Free trial
Pricing range

Starting from

29

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

C2-ITSM pricing information

Value for money

4.3

/5

14

Starting from

44

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

C2-ITSM features

Functionality

4.0

/5

14

Total features

119

23 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export

Functionality contenders

C2-ITSM users reviews

Overall Rating

4.3

/5

14

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

7

4

3

0

0

Pros
This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build.
This is the most flexible and beautifully integrated ITSM that I have ever had the chance to use, support and develop. It has all the functionnalities you can dream of and they are easy to use.
It's nice for automated testing and web dev if you need an everyday tool. Once you get used to the hacks, its really fun and easy to use.
Cons
Lack of customization in the various screens, complexity of the database to get our own reports.
To be noted that none of the bugs we have encountered have "broken the system" or lead to productivity loss.
It lacks customization for various screens and there is complexity in database to prepare reports. It is hard to activate few features of the system which may not be software related.

Overall rating contenders

Common C2-ITSM comparisons

Related categories