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ConnectWise Automate vs N-central Comparison (2026)
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Cove Data Protection
4.6
N-sight RMM
4.3
Good recommendations?
ConnectWise Automate
4.2
(145)5
72
4
41
3
21
2
4
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
N-central
4.2
(253)5
108
4
107
3
18
2
11
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.
N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
145
5
4
3
2
1
72
41
21
4
7
- Value for money
- Ease of use
- Features
- Customer support
60%
would recommend this app4.2
253
5
4
3
2
1
108
107
18
11
9
- Value for money
- Ease of use
- Features
- Customer support
62%
would recommend this appPros
“Its automation, patch management, and endpoint monitoring features can significantly improve efficiency for IT teams and managed service providers. While the interface and learning curve can be challenging at first, the platform provides substantial value once properly configured and integrated into daily workflows.”
PP
Peter P.
Owner
“The platform helps reduce manual workload, improves operational efficiency, and provides strong visibility into system health across managed environments.”
PP
Peter P.
Owner
“A strong solution for its service providers looking for a comprehensive PSA tool especially when supported by proper training and process management.”
ML
Marsha L.
Manager
Pros
“On a technical level, the platform delivers on its primary promises: the alerting is dependable, and the agent deployment and patch management provide a reliable foundation for basic endpoint maintenance. When the "lights are on," the software does exactly what it needs to do to keep a fleet stable.”
CP
Christian P.
Sys Admin
“Also, the ability to push 3rd party applications has been a big help. And we have just now activated the Microsoft Intune integration through NCentral which will allow us to automatically install the most up to date NCentral Agent on Autopilot deployed devices while they are being set up. And I also love the easy access to the Microsoft Intune Dashboard from NCentral.”
DI
Dennis I.
IT Support Administrator
“Its flexibility and scalability make it ideal for managing both small and large customer environments, and their customer support team is knowledgeable, responsive, and helpful when resolving issues or optimizing platform performance.”
SO
Sean O.
Senior Cyber Security Engineer
Cons
“Due to the vast range of customization options, it can be overwhelming initially and may feel as though you are not getting full value for money until the tool has been fully learned and adopted.”
JF
Jake F.
Second line Sysadmin
“The support for Apple device has been lacking.”
Philippe C.
IT Director
“I also had a 3rd party work on it with us and they were having a hard time getting PowerShell commands to work most of the time.”
DE
David E.
CEO
Cons
“The way patch approval rule engine needs an overhaul and simplification, as they way it is currently designed is obtuse and requires hours with support to understand what it is actually doing on the backend and what will and won't be approved and why.”
AA
Andrew A.
Security Architect
“The formatting is strange and unprofessional, making it difficult to hand these documents directly to clients without extensive manual editing or external tools to make the data digestible.”
CP
Christian P.
Sys Admin
“Certain workflows—like policy management, reporting customization, or navigating between device views—can feel a bit clunky or outdated compared to more modern RMM platforms.”
Olti G.
CEO
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last review5 months ago
Key features
- Total features117
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Behavioral Analysis
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Change Management
- Chat/Messaging
- Client Portal
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-system Integration
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Security
- Data Storage Management
- Data Visualization
- Database Monitoring
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Drag & Drop
- Email Alerts
- Email Management
- Email Monitoring
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Analysis
- Event Logs
- For MSPs
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Management
- License Management
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Managed Services
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multi-User Collaboration
- Network Analysis
- Network Automation
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Policy Management
- Power Management
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time alerting
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Simple Network Management Protocol (SNMP)
- Software Management
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Synchronization Scheduling
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Visual Analytics
- Vulnerability Scanning
- Web Threat Management
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
- Total features169
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Behavioral Analysis
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Change Management
- Chat/Messaging
- Client Portal
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-system Integration
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Security
- Data Storage Management
- Data Visualization
- Database Monitoring
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Drag & Drop
- Email Alerts
- Email Management
- Email Monitoring
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Analysis
- Event Logs
- For MSPs
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Management
- License Management
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Managed Services
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multi-User Collaboration
- Network Analysis
- Network Automation
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Policy Management
- Power Management
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time alerting
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Simple Network Management Protocol (SNMP)
- Software Management
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Synchronization Scheduling
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Visual Analytics
- Vulnerability Scanning
- Web Threat Management
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
Integrations
- Total integrations4
- 1Password
- Acronis Cyber Platform
- AlertOps
- Automox
- Autotask PSA
- Auvik
- BrightGauge
- Cisco Meraki
- CloudBlue
- Computicate PSA
- ConnectWise PSA
- DNSFilter
- DeskDay
- HaloPSA
- Hudu
- Huntress
- IT Glue
- ITBoost
- Liongard
- MSP Manager
- Microsoft 365
- Microsoft Intune
- OpenText Core Endpoint Protection
- SIGNL4
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ScreenConnect
- SentinelOne Singularity Endpoint
- TOPdesk
- ThreatLocker
- Xurrent
- ilert
- Total integrations30
- 1Password
- Acronis Cyber Platform
- AlertOps
- Automox
- Autotask PSA
- Auvik
- BrightGauge
- Cisco Meraki
- CloudBlue
- Computicate PSA
- ConnectWise PSA
- DNSFilter
- DeskDay
- HaloPSA
- Hudu
- Huntress
- IT Glue
- ITBoost
- Liongard
- MSP Manager
- Microsoft 365
- Microsoft Intune
- OpenText Core Endpoint Protection
- SIGNL4
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ScreenConnect
- SentinelOne Singularity Endpoint
- TOPdesk
- ThreatLocker
- Xurrent
- ilert
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