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Creately vs SmartDraw Comparison

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Overview

Creately offers multiple features to simplify work management throughout the organization and improve cross-functional team...

SmartDraw is an all-in-one diagramming software, which offers tools for designing flowcharts, floor plans, org charts, CAD...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

168

5

4

3

2

1

92

55

13

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.1

112

5

4

3

2

1

44

50

9

1

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

I loved the finish of the design, and the fact that they had the gridlines to guide placement. Alignment of the shapes were so easy, and loved how customizable it was.
Very easy to use with excellent collaborative features. Nice bright and modern UI.
Auto Save option which makes you focus only on the business diagram. Amazing customer support.

Pros

An inexpensive but fantastic software for both network diagrams and any other business and other needs.
There are lots of templates to start with, which makes it a lot easier to get started with this software. I like the integration with popular tools such as Trello and Jira.
I like the assortment of graphics that are available with Smartdraw.

Cons

Lack of features advertised would be included. Lack of tutorials in the software.
Sometimes the lines between connections didn’t land where I wanted them or changed shape and that was frustrating.
Occasionally, when I'd try to "tweak" a little place on my project it would mess up the whole thing.

Cons

This software is CRAP if this is how they treat their clients who spent a years subscription, only to find all the work they did in a year is no longer accessible.
A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface.
Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features66
  • 2D Drawing
  • API
  • Access Controls/Permissions
  • Appointment Scheduling
  • Architectural Symbol Library
  • Auto Update
  • Automatic Adjustments
  • Automatic Formatting
  • Brainstorming
  • Business Process Automation
  • CAD Tools
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Component Library
  • Content Management
  • Crime Scene Management
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Linking
  • Data Visualization
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Dispatch Management
  • Document Embedding
  • Document Management
  • Drafting
  • Drag & Drop
  • Drag & Drop Editor
  • Employee Photos
  • Evidence Management
  • Feedback Management
  • File Management
  • File Sharing
  • Floor Plans & Maps
  • Flowchart
  • For Offices
  • For Retail
  • Freehand Sketch
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • Groundskeeping Management
  • HR Management
  • Idea Management
  • Idea Ranking
  • Ideation
  • Incident Mapping
  • Interactive Elements
  • Job Scheduling
  • KPI Monitoring
  • Landscape Design
  • Milestone Tracking
  • Mind Maps
  • Mobile Interface
  • Mockup Creation
  • Modeling & Simulation
  • Multi-Language
  • Multiple Projects
  • Multiple User Accounts
  • Network Diagram
  • Occupancy Management
  • Offline Access
  • One Line Diagram
  • Org Chart Creation
  • Organizational Charting
  • Parts Management
  • Planning Tools
  • Planogramming
  • Presentation Tools
  • Preview Functionality
  • Process Modeling & Designing
  • Project Management
  • Project Planning
  • Project Workflow
  • Publishing/Sharing
  • Quotes/Estimates
  • Real-Time Notifications
  • Reusable Designs
  • Roadmapping
  • SSL Security
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Screen Capture
  • Shelf Planning
  • Single Sign On
  • Smart Chart Legend
  • Space Reservation
  • Strategic Planning
  • Symbol Library
  • Synchronous Editing
  • Tagging
  • Task Management
  • Team Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • UI Prototyping
  • Version Control
  • Whiteboard
  • Wireframe Creation
  • Workflow Management
  • Total features77
  • 2D Drawing
  • API
  • Access Controls/Permissions
  • Appointment Scheduling
  • Architectural Symbol Library
  • Auto Update
  • Automatic Adjustments
  • Automatic Formatting
  • Brainstorming
  • Business Process Automation
  • CAD Tools
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Component Library
  • Content Management
  • Crime Scene Management
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Linking
  • Data Visualization
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Dispatch Management
  • Document Embedding
  • Document Management
  • Drafting
  • Drag & Drop
  • Drag & Drop Editor
  • Employee Photos
  • Evidence Management
  • Feedback Management
  • File Management
  • File Sharing
  • Floor Plans & Maps
  • Flowchart
  • For Offices
  • For Retail
  • Freehand Sketch
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • Groundskeeping Management
  • HR Management
  • Idea Management
  • Idea Ranking
  • Ideation
  • Incident Mapping
  • Interactive Elements
  • Job Scheduling
  • KPI Monitoring
  • Landscape Design
  • Milestone Tracking
  • Mind Maps
  • Mobile Interface
  • Mockup Creation
  • Modeling & Simulation
  • Multi-Language
  • Multiple Projects
  • Multiple User Accounts
  • Network Diagram
  • Occupancy Management
  • Offline Access
  • One Line Diagram
  • Org Chart Creation
  • Organizational Charting
  • Parts Management
  • Planning Tools
  • Planogramming
  • Presentation Tools
  • Preview Functionality
  • Process Modeling & Designing
  • Project Management
  • Project Planning
  • Project Workflow
  • Publishing/Sharing
  • Quotes/Estimates
  • Real-Time Notifications
  • Reusable Designs
  • Roadmapping
  • SSL Security
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Screen Capture
  • Shelf Planning
  • Single Sign On
  • Smart Chart Legend
  • Space Reservation
  • Strategic Planning
  • Symbol Library
  • Synchronous Editing
  • Tagging
  • Task Management
  • Team Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • UI Prototyping
  • Version Control
  • Whiteboard
  • Wireframe Creation
  • Workflow Management

Integrations

  • Total integrations4
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations12
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite