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Customer Portal Logo

Self-service portal to access information and support

Table of Contents

Customer Portal - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2023

Customer Portal overview

What is Customer Portal?

KAISPE Customer Portal provides order management, real-time shipment tracking, and access to product documentation. The solution helps enhance customer experiences by enabling them to access critical information when needed. The sales team's can manage workload through automation of repetitive tasks. The portal seamlessly integrates with various back-office ERP or CRM applications, ensuring an end-to-end experience.

Key benefits of using Customer Portal

• Order Management - Allow customers to create, monitor, and track orders through the customer portal.

• eCommerce Capabilities, including end-to-end shopping cart functionality.

• Facilitate customer self-service by giving them 24/7 access to their data via a self-serve customer portal that can be accessed from any device.

• Easy-to-use System allows you to modify and manage the Portal on your own.

• Integration with any back-office ERP or CRM application.

• Pay invoices online with a variety of remittance types, including Stripe, Credit cards.

• Access quotes and other account information as well as see all prior and upcoming payments.

• Display orders, invoices, credit memo and payment history online and allow payments on existing invoices.

Starting price

6per user /
per month

Alternatives

with better value for money

Customer Portal’s user interface

Ease of use rating:

Customer Portal reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Customer Portal's features

Access controls/permissions
Active directory integration
Activity dashboard
Alerts/Notifications
API
Chat/Messaging
Client portal
Commenting/Notes
Content management
Data security
Reporting & statistics
Role-Based permissions
Search/Filter
Self service portal
Single sign on
Third-Party integrations
Workflow management

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Customer Portal pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

6

/user

Per month

Features included:

  • Create sales orders
  • Re-ordering
  • Account statement
  • Track orders
  • View invoices
  • Notifications
  • View product catalogue
  • One admin user included

Advanced

10

/user

Per month

Features included:

  • All of Basic plan plus
  • Pay invoices
  • Shopping cart experience
  • Chatbot

User opinions about Customer Portal price and value

Value for money rating:

Customer Portal integrations (3)

Customer Portal support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

In Person
Documentation
Videos
Live Online

Customer Portal FAQs

Q. Who are the typical users of Customer Portal?

Customer Portal has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Customer Portal support?

Customer Portal supports the following languages:
Arabic, English


Q. Does Customer Portal offer an API?

Yes, Customer Portal has an API available for use.


Q. What level of support does Customer Portal offer?

Customer Portal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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