Exalate - 2026 Pricing, Features, Reviews & Alternatives

Integration setups have changed. What started as simple point-to-point connections now span multiple tools, teams, and companies – accumulating logic, dependencies, and risk over time. When they fail, it affects delivery, trust, and business outcomes immediately.

Exalate is a bidirectional sync solution that connects Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more.

Sync issues, tickets, incidents, comments, statuses, custom fields, and attachments in real time – with full control over what data flows and how.

What makes Exalate different:

Template-based sync tools work for predefined mappings but break when requirements get specific. iPaaS solutions handle orchestration but add complexity and overhead at scale. Custom-built integrations offer control but drain resources on maintenance.

Exalate sits in between: a Groovy-based scripting engine that handles any sync logic you can define, combined with visibility into what's running across all your connections.

Key capabilities:

Script-based flexibility – Sync any entity, any field, any direction. If you can write it in Groovy, Exalate can sync it. Use native query languages (JQL, WIQL, ServiceNow advanced search) to define exactly what triggers sync.

Side-by-side configuration – View and edit both sides of any connection in one screen. Scripts, sync queues, and errors displayed together. Troubleshoot without switching between instances.

Test Run – Validate sync scripts against real data before changes affect production. Preview field mappings and sync behavior, then publish when confident.

Script versioning – Every published change creates a version. See what changed, who changed it, when – and roll back if needed.

Aida (AI assistant) – Describe what you want in plain language. Aida generates Groovy scripts, explains existing logic, and suggests fixes for sync errors. Humans review, decide, and stay in control.

Outcome-based pricing – Pay for active work items in sync, not user seats or transaction volumes. One integration = one subscription, regardless of how many times items update.