App comparison
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FootPrints
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk automation software for mid-size businesses.
FootPrints Alternatives & Competitors (2026)
Top 8 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
1.3
Value for money
Starting price
0.9
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
1.0
Value for money
Starting price
0.8
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
1.3
Value for money
Starting price
0.8
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
0.3
Value for money
Starting price
0.3
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
0.9
Value for money
Starting price
1.0
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management solution
0.6
Value for money
No pricing info
Starting price
0.5
Functionality
Service Request Management
N/A
Encryption
N/A
Real-Time Monitoring
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
1.1
Value for money
Starting price
0.9
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.8
Value for money
Starting price
1.0
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
1.1
Value for money
No pricing info
Starting price
1.0
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.6
Value for money
No pricing info
Starting price
0.4
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Generative conversational AI for the enterprise.
1.6
Value for money
No pricing info
Starting price
1.5
Functionality
Content Generation
N/A
Machine Learning
N/A
Natural Language Processing
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
1.2
Value for money
Starting price
1.2
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.7
Value for money
Starting price
0.5
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
1.3
Value for money
Starting price
1.3
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
1.3
Value for money
Starting price
1.1
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
3.4
Value for money
Starting price
1.5
Functionality
Queue Management
N/A
File Sharing
N/A
Screen Sharing
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
1.6
Value for money
Starting price
1.5
Functionality
Automated Routing
N/A
Email Templates
N/A
Real-Time Chat
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP for manufacturing, retail, education, service verticals.
1.3
Value for money
Starting price
1.2
Functionality
Reporting/Analytics
5/5
Financial Management
5/5
Inventory Management
4.5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meet your customers’ and company's information needs
1.4
Value for money
Starting price
1.2
Functionality
Document Management
N/A
Queue Management
N/A
Customizable Templates
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
1.6
Value for money
Starting price
1.5
Functionality
Account Alerts
N/A
Recording
N/A
Chat/Messaging
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5