App comparison
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FootPrints
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk automation software for mid-size businesses.
FootPrints Alternatives & Competitors (2026)
Top 5 free alternatives
JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
0.9
Value for money
Starting price
1.0
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
1.3
Value for money
Starting price
0.9
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
1.0
Value for money
Starting price
0.8
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
1.3
Value for money
Starting price
0.8
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
0.3
Value for money
Starting price
0.3
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
24Cevent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-call incident response when alerts are not enough
1.3
Value for money
Starting price
1.2
Functionality
Incident Management
5/5
Status Tracking
5/5
Activity Dashboard
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
1.1
Value for money
Starting price
0.9
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
0.8
Value for money
Starting price
1.0
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.9
Value for money
Starting price
0.8
Functionality
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
1.0
Value for money
Starting price
1.1
Functionality
Problem Management
5/5
Video Support
5/5
Single Sign On
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
1.1
Value for money
Starting price
1.1
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Security and Endpoint Management
1.2
Value for money
Starting price
1.0
Functionality
Reporting/Analytics
5/5
Network Wide Management
5/5
Dashboard
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Radically simple cybersecurity.
1.3
Value for money
Starting price
1.2
Functionality
Activity Monitoring
5/5
Multi-Protocol
5/5
Access Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.4
Value for money
Starting price
0.4
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Asset Management and Software Asset Management
1.6
Value for money
Starting price
1.2
Functionality
Inventory Management
5/5
Asset Tracking
5/5
Workflow Management
5/5
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human resource (HR) management software
1.6
Value for money
Starting price
1.5
Functionality
Employee Engagement
N/A
Performance Management
N/A
Document Management
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based software asset and license management solution
1.0
Value for money
Starting price
0.8
Functionality
Asset Lifecycle Management
N/A
Categorization/Grouping
N/A
Trial License
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
1.6
Value for money
Starting price
1.5
Functionality
Automated Routing
N/A
Data Import/Export
N/A
Real-Time Notifications
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT and SaaS account management & monitoring
0.9
Value for money
Starting price
1.0
Functionality
Spend Management
N/A
Password Management
N/A
Dashboard
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
1.0
Value for money
Starting price
1.0
Functionality
Multi-Channel Communication
N/A
Transfers/Routing
N/A
Automated Routing
N/A
Top Features
Problem Management
5/5
Change Management
5/5
Availability Management
5/5