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Hexnode UEM vs JumpCloud Directory Platform Comparison

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Overview

Category Leaders

Hexnode MDM is an enterprise-level unified endpoint management solution for managing BYOD , apps, devices and security.

Category Leaders

JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1.08

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

11

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

114

5

4

3

2

1

82

27

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

207

5

4

3

2

1

146

55

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect.
It's easy to manage and the customer support is great. We have it set up on 18 tablets now and works great.
Support has been very responsive and helpful when we had questions.

Pros

Not only is their entire team from sales, to customer success, to engineering, to support amazing, they are very fast to jump on any issues or features you are interested in to help.
Its licensing scheme was cost effective, its inherent ability to migrate users onto the platform easily was great, and its administrative portal is very easy to use.
JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team.

Cons

Missing some features (e.g. Battery level display on web interface) although they are planned.
No notification of new features, they just appear.
Nothing works correctly, except the enrollment that equals added cost. From there it is a disaster.

Cons

Still missing some functionality that we need as an organization.
At times the instructions can seem vague and maybe presume too much.
Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by JumpCloud.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features64
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • App Management
  • Application Access Control
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Reset
  • Automatic Scans
  • Automatic User/Device Recognition
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • Browsing Restrictions
  • CRM
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Content Scheduling
  • Contract/License Management
  • Credential Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Device Enrollment
  • Diagnostic Tools
  • Digital Signage
  • Email Management
  • Employee Onboarding
  • Encrypted Password Storage
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • For MSPs
  • Geolocation
  • HIPAA Compliant
  • ISO Compliance
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Identity Federation
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Kiosk Mode
  • Location Tracking
  • Log Management
  • Maintenance Scheduling
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Language
  • Multi-Screen Support
  • Multiple User Accounts
  • Network Monitoring
  • Network Wide Management
  • Offline Access
  • Onsite Printing
  • Order Fulfillment
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Point of Sale (POS)
  • Policy Creation
  • Policy Management
  • Privileged Account Management
  • Process/Workflow Automation
  • Project Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access Management
  • Remote Access/Control
  • Remote Display Management
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Screen Sharing
  • Secure Browsing
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Security Management
  • Self Check-In/Check-Out
  • Self Ordering
  • Self Service Portal
  • Self-Service Access Request
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Synchronization Scheduling
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Timeout
  • Touch Screen
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Activity Monitoring
  • User Management
  • User Provisioning
  • User Session Management
  • Video Conferencing
  • Video Support
  • Virtual Keyboard
  • Virtual Machine Monitoring
  • Wireless Internet Access Control
  • Workflow Management
  • Total features142
  • API
  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • App Management
  • Application Access Control
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Reset
  • Automatic Scans
  • Automatic User/Device Recognition
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • Browsing Restrictions
  • CRM
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Content Scheduling
  • Contract/License Management
  • Credential Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Device Enrollment
  • Diagnostic Tools
  • Digital Signage
  • Email Management
  • Employee Onboarding
  • Encrypted Password Storage
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • For MSPs
  • Geolocation
  • HIPAA Compliant
  • ISO Compliance
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Identity Federation
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Kiosk Mode
  • Location Tracking
  • Log Management
  • Maintenance Scheduling
  • Media Library
  • Mobile Access
  • Mobile Alerts
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Language
  • Multi-Screen Support
  • Multiple User Accounts
  • Network Monitoring
  • Network Wide Management
  • Offline Access
  • Onsite Printing
  • Order Fulfillment
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Point of Sale (POS)
  • Policy Creation
  • Policy Management
  • Privileged Account Management
  • Process/Workflow Automation
  • Project Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access Management
  • Remote Access/Control
  • Remote Display Management
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Screen Sharing
  • Secure Browsing
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Security Management
  • Self Check-In/Check-Out
  • Self Ordering
  • Self Service Portal
  • Self-Service Access Request
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Synchronization Scheduling
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Timeout
  • Touch Screen
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Activity Monitoring
  • User Management
  • User Provisioning
  • User Session Management
  • Video Conferencing
  • Video Support
  • Virtual Keyboard
  • Virtual Machine Monitoring
  • Wireless Internet Access Control
  • Workflow Management

Integrations

  • Total integrations6
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg

Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexnode UEM logo

Hexnode UEM

Budget-friendly MDM

Reviewed 2 years ago

We are satisfied with Hexnode as it has almost done everything we required. So I would recommend this software.

Pros

Hexnode easily connects to the active local directory or Azure cloud. Since Hexnode MDM is a cloud-based server, you don’t need to manage another server. Moreover, associating policies are pretty straightforward.

Cons

Hexnode is best suited for mac devices as it is mediocre for windows. Hexnode could have added more lockdown capabilities for Windows.

AvatarImg

Verified reviewer

Information Technology and Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexnode UEM logo

Hexnode UEM

100% reliable UEM solution

Reviewed 2 years ago

We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.

Pros

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

Cons

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

AS
AvatarImg

Aamna S.

Hospital & Health Care, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexnode UEM logo

Hexnode UEM

Awesome MDM tool

Reviewed 2 years ago

Complete Windows device management. We use several of their restrictions and security policies in addition to the custom app management features for centralized administration of Windows apps and devices.

Pros

The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth.

Cons

I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster.

AvatarImg

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hexnode UEM logo

Hexnode UEM

Awesome Product, Great Price, Fantastic Support

Reviewed 2 years ago

I use Hexnode to lock down the iPads in my stores to only display a catalogue of items to my customers. The tool works easily and is very simple to set up and run.

Pros

The platform is pretty handy and is compatible with a wide range of devices. Several of our offices across the nation use different types of devices, so this really helpful in our scenario.

Cons

I am absolutely happy and satisfied with the product and services. I have no complaints whatsoever.

NC
AvatarImg

Nijith C.

Computer Software, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexnode UEM logo

Hexnode UEM

An easy to use UEM software

Reviewed 3 years ago

If you want a cheaper solution for your endpoint management issues, Hexnode is the one to go. However, cross-check your requirements before coming to a decision.

Pros

Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.

Cons

Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.

jL
AvatarImg

james L.

Government Relations, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexnode UEM logo

Hexnode UEM

The best MDM around

Reviewed 6 years ago

Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

Pros

I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use! Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

Cons

the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.