ManageEngine Mobile Device Manager Plus vs Hexnode UEM Comparison

Pretty much the same features as Hexnode but cheaper

Nothing except having to transition from one MDM to another

The management console is one of the best I have tried. It's way easier than Hexnode and similar to the Ninja one. They offer the same capabilities as Ninja One but at a fraction of the cost, and their performance exceeds Ninja One's. You can block almost everything you need to perform a DLP system on the mobile device; you have control of all peripherals. You can modify the behavior of applications...

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I would like it to have a web browser content filter, but none of the tools that I tested have it. You can block a list of URLs, but that isn't the best way to do the task.

Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.

Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.

Monitor device / policy / mandatory apps .

Monitor device / policy / mandatory apps . lock device

Once on the device it works as expected and locks the device down with the policies well.

How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted.

Easy to Deploy and setup very intuitive.

removing a device from the list take a little work...

Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't.

The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too.

It was easy to migrate over from another MDM application. The dashboard is laid at well.

I don't like that device location tracking - GPS is not a mandatory.

Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.

Difficult to find a specific device or group. Challenges with getting device to perform as rooted. Support for older android devices is limited and some features like data monitoring should be a given.

You can easily enroll your device , that's all you need to gain control over your devices. Easily create multiple policy to be attached to different device!

Lacking remote control function, which mentioned in the website as beta but support tells me otherwise.

Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device.

The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do.

How easy it is to enroll devices, and setup device policies.

Because it's so feature rich, there's a lot to learn.

Eas of setting up policies and importing our devices

The need for apple devices to be enrolled in apple business manager for some of the features to work

Policies can be applied to usergroups, policies are associated automatically to each device after the device is added to a user in usergroup Single mode and multi mode Kiosk mode works as advertises. Nice set of out of box reports.

Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately. Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places. APIs should allow pagination and filtering for users and devices.

assigning various policies per device, enabling and disabling kiosk mode with ease and location tracking

for first-time users, it might look like lots of features but can easily be learned after you play around the system, nothing else.

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

remotely support to users. very good support/security tool for our cellphones and tablets for our company.

could not enter the new device number in the admin section. no boxes, no arrows, no links.. i needed to get support and see that i only change the number.

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Easy setup and super fast support. Setup and working in less than 2 hours.

So far the only issue I have is that I wish I could have more control over the end device. REmote control I mean.

I really love Kiosk Lockdown, and it is very simple when I do install hexnode by using Device Owner

I need documentation for solving the problem and detailed information of each function

The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth.

I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster.

I like that I'm able to remotely control our warehouse scanners using Hexnode.

Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.

-Easy to use. -Lots of instructional videos. -Kiosk lock downs. -Fast Support response

-Integrations tend to break/Fix. -Device always Setups up Apple apps to default to second page. -De-enrolls will not auto enroll if Licence expires. (Requires Re-enrollment).

Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.

Missing some features (e.g. Battery level display on web interface) although they are planned. It would be nice to be able to download a PDF manual to consult instead of individual web sections.

Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors.

Lacks some features in the mobile version compared to the web version.

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

The name Hexnode is not very catchy and it's sort of hard to remember.