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IssuTrax Logo

Issue tracking software for the hospitality sector

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IssuTrax - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2021

IssuTrax overview

What is IssuTrax?

IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface.

The platform enables managers to store, replicate, and gain insights into transactional data in a centralized repository. Employees can utilize the IssuTrax Chat messaging application to communicate with colleagues during emergency cases. IssuTrax allows teams to set up corporate standards, conduct audit trails, and record inspection details using mobile devices. Supervisors can also create service request tickets and automatically route work orders to relevant departments.

IssuTrax lets stakeholders capture customer details including name, booking number, cabin number, and more to issue guest service tickets. Operators can also track inventory levels across multiple locations and update task progress in real-time.

Starting price


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IssuTrax’s user interface

Ease of use rating:

IssuTrax reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

IssuTrax's features

Alerts/Escalation
Assignment management
Audit trail
Case management
Customer complaint tracking
Dashboard
Dispatch management
Feedback management
Inventory management
Issue auditing
Issue scheduling
Issue tracking
Job management
Live chat
Mobile access
Quality assurance
Recurring appointments
Recurring issues
Routing
Scheduling
Support ticket tracking
Task management
Third-Party integrations
Work order creation

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IssuTrax support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
In Person

IssuTrax FAQs

Q. Who are the typical users of IssuTrax?

IssuTrax has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does IssuTrax support?

IssuTrax supports the following languages:
English


Q. Does IssuTrax support mobile devices?

IssuTrax supports the following devices:
Android


Q. Does IssuTrax offer an API?

No, IssuTrax does not have an API available.


Q. What level of support does IssuTrax offer?

IssuTrax offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support

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