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Work Order Software

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Jobber logo



Quoting, scheduling, & invoicing for home service businesses

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Jobber’s powerful software is perfect for home services businesses. Keep jobs on track and provide a seamless customer experience. Start your free 14-day trial!

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Fiix logo



The easiest way to plan, track, and optimize maintenance.

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Fiix, by Rockwell Automation company, is the #1 way to manage work, assets, and parts. Get a 360-degree view of costs, schedules, KPIs, and more. Boost asset performance and drive uptime with cloud and mobile capabilities, AI-driven insights, and the ability to connect with 1000s of business systems

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MaintainX logo



Manage Maintenance and Operations. Without the Paper Stacks.

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MaintainX is the world-leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT-enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities.

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Simpro logo



Streamline operations. Increase profits. Grow your business.

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Simpro is a powerful field service management software solution that helps trade industries streamline operations to increase profits.

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Limble CMMS logo

Limble CMMS


Modern mobile CMMS for companies and facilities of all sizes

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Limble CMMS is a web-based and mobile computerized maintenance management system (CMMS) designed for businesses with facilities of all sizes across a variety of industries. Key features include asset management, preventative maintenance management, and work order management.

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BlueFolder logo



Work Order and Field Service Management Made Easy

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Track job details, status, assignments, billable items, notes, comments, change history, and more. Increase efficiency with advanced features like assigning multiple people on multiple dates, assignment completion tracking, custom fields, and automatic status changes. Superior customer support.

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Maxpanda CMMS logo

Maxpanda CMMS


CMMS Preventive Maintenance Management Software

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Maxpanda continues to disrupt the Work Order Management CMMS software industry with a platform that's faster, better, and much more affordable.

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eMaint CMMS logo

eMaint CMMS


Computerized Maintenance Management Software by Fluke

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eMaint work order software helps maintenance teams improve efficiency and reduce maintenance costs with a configurable interface.

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Vonigo logo



Cloud-based Field Service Software

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Vonigo works great for service companies looking to streamline operations and increase sales.

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Repair-CRM logo



Repair-CRM: Streamline, Simplify, Succeed

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Elevate your field service business with Repair-CRM, a comprehensive software solution for job scheduling, dispatching, and invoicing. Featuring real-time tracking, limitless notes, document attachments, and direct QuickBooks integration, Repair-CRM is your pathway to growth and efficiency.

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Q Ware CMMS logo



Maintain Excellence

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Q Ware CMMS is a simple, easy-to-use, and affordable web-based facility maintenance management application.

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ServiceWorks logo



All In One. Effortless. Accessible. Cloud Based Solution

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ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

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FTMaintenance Select logo

FTMaintenance Select


CMMS software solution for maintenance management

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FTMaintenance Select is a cloud-based, computerized maintenance management system (CMMS) for work order management, asset management, inventory management, preventive maintenance, and predictive maintenance. The solution enables businesses of all sizes to streamline their maintenance operations.

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SiteOne logo



Warranty Work Order Management & Homeowner Service Solutions

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Our passion is helping builders and developers achieve higher customer satisfaction by automating processes to better manage warranty service requests and provide homeowners with everything needed to care for and maintain their new home

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Fullbay logo



Cloud-based auto and truck repair shop management software

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Fullbay is a web-based repair shop management solution for heavy duty truck shops, providing invoicing, parts billing and mechanic efficiency reporting features

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FMX logo



Optimize your facilities and maintenance operations

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FMX is a web-based maintenance management solution for work orders, preventive maintenance, reporting, asset tracking and more.

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Asset Essentials logo

Asset Essentials


Improve productivity and drive smarter operations decisions.

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Asset Essentials is a cloud-based maintenance platform designed for daily advanced maintenance operations management, enabling you and your teams to make smarter operations decisions.

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UpKeep logo



Asset Operations Management Software

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UpKeep is a mobile maintenance management software (CMMS) for work orders -- which allows users to manage their team, assign work orders, and sync devices

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Novo Solutions logo

Novo Solutions


Asset & Work Order Management

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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

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Expansive logo



Computer-aided facility management (CAFM) solution

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Expansive is a cloud-based computer-aided facility management (CAFM) solution designed to help businesses monitor asset lifecycles and manage work orders. Key features include cost management, secure data storage, KPI tracking, real-time analysis, and push notifications.

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Orcatec logo



Cloud-based field service management software

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Orcatec is a cloud-based field service management software designed to help businesses handle and streamline various administrative processes, such as dispatching, employee management, and more. Supervisors can schedule appointments on a calendar and color-code them according to requirements.

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Cartegraph Asset Management logo

Cartegraph Asset Management


Manage every asset: indoors, outdoors, above and below.

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Cities, counties, states, utilities, educational institutions, and parks tap into Cartegraph's asset management, work order management, and space management software to better manage their assets, track maintenance work orders, optimize facility space, and spend smarter.

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TheWorxHub logo



Drive compliance and safety through smarter asset management

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TheWorxHub by Brightly Software is a cloud-based maintenance management solution designed for healthcare and senior living organizations to prioritize tasks and manage assets all in one place while maintain compliance and safety standards — so teams can focus on delivering quality care.

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MobiWork logo



Robust, Scalable, & Configurable Mobile Workforce Solution!

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MobiWork the #1 mobile workforce software solution for your employees in the field, in the office, and for you all your customers.

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Zuper logo



Field Service Management Software.

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Zuper is an intelligent workforce management platform that enables organization to digitize, automate and optimize field operations and offer on-demand customer experience.

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Buyers Guide

Work Order Software

What is work order software?

Work order software, or work order management software is an asset management software tool that helps create work orders, assign technicians, and track the job progress. The work orders can range from routine and corrective maintenance tasks to emergency assistance requests. 

The work order software features allow operations and maintenance managers to assess the asset or technician’s performance, optimize service, and boost customer satisfaction. Work order software comes as a stand-alone solution or an add-on to service dispatch and maintenance management software systems.

How to organize work orders through work order software

  • Categorize work requests and prepare workflows: You can use work order software to group similar work order requests into a single project. The tool also lets you prepare workflows for each request to track progress more conveniently. This saves time by applying changes to all the tasks or subtasks at once.

  • Determine the priority of work orders: The work order software lets you select and prioritize work order requests based on their urgency or business requirements. Also, set the start and due dates for all the tasks within a request. The work order software tool gives you a calendar view of all the completed, overdue, and upcoming tasks for quick reference.

  • Assign tasks to technicians: The work order software lets you assign tasks to technicians based on their available bandwidth. You can also notify the technicians when a new task is assigned, or an existing task is updated within the work order software.

How to keep track of work orders through work order software

  • Check the availability of task documents: You can attach all task-related information and documents to a work request within the work order software. The information includes the requester's name, the type of request, and a detailed list of requirements. You can also attach the requester’s address in the case of field service.

  • Monitor job updates or escalations: You can set email alerts and desktop notifications to keep track of new, updated, or completed tasks in the work order software. Check for any follow-ups or issues in ongoing tasks, including delays and overdue. You can also reassign technicians if they face difficulty in completing a task and adjust the start/end date accordingly.

  • Track service metrics through analytics reports: You can access the work order software’s analytics reports for the tasks completed against the alignment and the overall time taken to wrap up. The tool lets you compare reports with technician performance metrics to balance efforts and bandwidth for new and ongoing requests. Also, utilize the insights to identify performance gaps and boost productivity. 

What are the types of work order software?

  • Enterprise asset management (EAM): A type of work order management software that lets you manage the lifecycle of physical business assets, such as machinery and vehicles. The EAM software helps track asset utilization, improve asset quality, and plan for future acquisitions. These insights help you to extend the assets’ life and improve work productivity.

  • Computerized maintenance management system (CMMS): A type of work order management software that focuses explicitly on asset replacement, restoration, repair, and other preventive maintenance tasks. CMMS software features let you schedule maintenance activities to improve asset performance and reduce downtime.

  • Field service management (FSM): A type of work order management software that lets you manage business resources (physical assets and field technicians) deployed at the customers’ site. Using the field service management software, you can track the progress of scheduled, completed, and ongoing tasks at the customer’s location.

What are the benefits of work order software?

  • Improve coordination with technicians: Using work order software, you can update the technicians on new task assignments or changes to the work order in real time. In addition, you can communicate and collaborate with the field technicians via audio/video calls, screen sharing, file sharing, and other modes of communication. Such work order management software abilities provide updated task information to the technicians and ensure continued customer service.

  • Access a centralized repository of documents: You can use the central repository of work order management software to store and manage the task-related documents. The documents include equipment parts, customer addresses, or detailed service requirements. All the information can be accessed and downloaded by the service technicians on the field or in the office.

  • Reduce service delays and downtime: Using work order software assists field technicians to connect with the service managers and solve issues or get access to the missing service request details. This process speeds up the work for field technicians.

How does work order software help SMBs?

  • Manage work orders remotely: The work order software lets you remotely manage the work orders using the desktop or mobile application. Both applications let you create work orders, track workflows, share documents, and alert technicians.

  • Monitor field service metrics: With the work order software, you can get email alerts on new requests, updated workflows, and completed tasks. Use the tool’s analytics feature to measure the performance of field technicians, including the number of completed tasks, hours utilized, delay in delivery, and more. These insights help analyze gaps and optimize task assignments to improve service quality.

  • Improve problem identification: Allow customers to raise maintenance requests with a detailed description of the requirement and attach supporting documentation (video or photo). Clear explanation supported by visuals assists the maintenance team in aligning the correct technician based on skills and experience, leading to quality customer support.