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Lucidchart vs Microsoft 365 Comparison (2026)

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Lucidchart

Microsoft 365

Overview

Create impressive organizational charts with Lucidchart's intuitive org chart software.

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

2.2K

1.3K

752

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.6

14.1K

10K

3.5K

533

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“Another feature we rely is the ability to connect diagrams with live Excel and Google sheet data, ensuring our network documentations and project dashboards always reflect the latest information.”

Stephen M.

Managing Director

“From process mapping, process optimising and training Lucid chart far outshines any other product in my opinion, simply because of its ease of use and ability to share completed maps and processes with your team.”

Garry B.

Area Manager- Senior Manager People Process and Preformance

“working with a group on a shared canvas during project sprints feels completely seamless , it handles multiple cursors , live edits and comment threads ,making it highly reliable daily driver for group work.”

Abdennour B.

Final Year Computer Science Engineering Student

Pros

“As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks.”

Manpreet K.

Physiotherapist

“Microsoft 365 is a reliable service that integrates email, file storage that can be shared, and other apps that allow for customization/editing or creating files and while also being able to collaborate with others.”

Clyde W.

System Adminstrator

“I enjoy real time co authoring in Word and Excel, the ability to edit same paragraph together at the same time without any issue. When we are on large project the direct video conferencing feature in Teams ensures our day to day work moves forward smoothly.”

Olesya K.

CTO

Cons

“Day-to-day diagramming is intuitive enough, but anything beyond that layering, data linking, conditional formatting took meaningful time to figure out, and not everyone had the bandwidth to get there. And on slower or shared network connections, which was a reality in some of our office setups, the tool could lag during live sessions, which was frustrating when working with someone in real time.”

Prashast S.

Customer Success

“For larger or more complex diagrams (such as detailed data flows or multi-system architectures), performance can occasionally slow down, making edits slightly less smooth.”

Annpurna S.

Marketing Data Ops Lead

“The ONLY thing that comes to mind that I don't like about Lucidchart is that sometimes when placing an arrow from one box to another, the arrow placement can be really finicky and sensitive.”

Tyra O.

People Operations Specialist II

Cons

“The platform is used to manage our day to day activities from attendance to parent contact. Although not happy about the annual increases in prices, the change is too disruptive now.”

Katherine R.

School Administrator

“OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time.”

Valentin P.

Administration Manager