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Diagramming done right.

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Lucidchart Pricing, Features, Reviews and Alternatives

Lucidchart product overview

Price starts from

7.95

Per month

Flat Rate

What is Lucidchart?

Lucidchart is a web-based diagramming tool that makes drawing diagrams fast and easy. Quickly draw flowcharts, org charts, wireframes, UML, mind maps and more! More than 3 million users have chosen Lucidchart.

Key benefits of using Lucidchart

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Webinars
Videos
Documentation
Live Online
In Person

Lucidchart pricing information

Value for money

4.4

/5

2K

Starting from

7.95

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lucidchart features

Functionality

4.4

/5

2K

Total features

68

8 categories

Most valued features by users

API
Third-Party Integrations
Access Controls/Permissions
Alerts/Notifications
Data Import/Export
Data Visualization
Workflow Management
Real-Time Data

Functionality contenders

Lucidchart users reviews

Overall Rating

4.5

/5

2K

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

1.2K

701

89

10

11

Pros
Lucidchart is definitely one of the best diagramming software out there and it is very beginner friendly. This is shown in the fact that 99% of the Fortune 500 companies use LucidChart.
The cost of Lucid chart for the tools and benefits it provides can not be beat. It is an amazing inexpensive tool that helps my team visually document processes and make improvements.
This is super user-friendly and easy to use and share documents and flowcharts with your entire team. Just started using it with a vendor and quite impressed.
Cons
The inability to select multiple objects and drag around as you would expect is annoying. The auto-resize when insert into documents and update is pathetic.
The object limit on the free version seems way too low. Sometimes it's hard to register a click on the right element, but no worse than any others.
The number of symbols was limited at first, but that seems to be increasing. Page layout can be confusing until you get used to how the product handles.

Overall rating contenders

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Jason C.

Owner

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Quick and Easy Mind Maps

Reviewed 3 years ago

Transcript

Jason: Hi, my name's Jason. I'm an agency owner and I give Lucidchart a four out of five. For more reviews,...

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Anne M.

Sr Manager, paid media & social media strategy

Real Estate, 5,001-10,000 employees

Review source

Overall Rating

Love Lucidchart

Reviewed 4 years ago

Transcript

Anne: Hi, my name is Anne and I am the manager of Paid Media and Social Media Strategy at a real estate...

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Yatin G.

Automotive, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Amazing tool to create flowcharts

Reviewed a year ago

It has been a great experience with Lucidchart overall. We are able to create and discuss the flows and processes in highly efficient manner using Lucidchart. The team's productivity has increased and delivery cycle has also shortened.

Pros

Lucidchart helps create effective flowcharts in a convenient manner. This enables brainstorming among the team members and we can arrive at the best possible flows and solutions. Lucidchart also allows to replicate and easily modify the flowcharts and diagrams for quick iteration. The flows in Lucidchart can be easily copied and pasted to documents and presentations.

Cons

The customisable templates for creating various flowcharts need to be more discoverable . There's no suggestion to improve the flowcharts in Lucidchart which can be very helpful. Sometimes the flowcharts can't be pasted into documents which is an issue. There can be features to better manage the flowcharts in folders.

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Federico A.

Banking, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great diagramming solution for a Small / Medium Business

Reviewed 2 years ago

Our overall experience with Lucidchart is great, we love the solution and plan to keep working with them for the foreseeable time.

Pros

There are many features we loved about this software, some of them are the vast variety of charts and diagrams to choose from. We have practically all of the schemes needed to develop a robust data management solution. In addition the tool is very intuitive so we needed almost no training nor research to use it.

Cons

The one feature they could improve is the documentation tools, we believe it could be a little more simpler to work with. Another con could be the community, we reach for help and didn't fin much support.

MJ
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Mario J.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Very expensive compared to other products

Reviewed a year ago

Cost was a over all factor when looking into this product.

Pros

I did like its user interface. I Admin portal was easy to use also. Adding SSO was easy to understand.

Cons

The price was high compared to other products. Also there was no bulk export to Visio and had to do one by on.

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Brandon E.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lucidchart is great for generating visual representations

Reviewed 3 months ago

Each member of my team can contribute to data visualizations in real time thanks to Lucidchart's built-in collaboration features. As a team, we can create data visualizations like charts and graphs, and everyone can see each other's changes in real time. This facilitates group input, reviews and approvals, as well as detailed explanations.

Pros

One of the software tools I use at work is Lucidchart. It helps me draw data systems diagrams, which in turn helps me describe, organize, and convey data engineering work to my colleagues.

Cons

Despite Lucidchart's diagramming templates, I've always felt that they fall short when it comes to most of the charts and data process maps we've created with Lucidchart. And that's how it's always been: many data graphs are completely hand-drawn.

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Aaron C.

Computer Software, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and powerful diagramming tool.

Reviewed 5 years ago

Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows, data flow diagrams, API call flow sequence diagrams, system component diagrams. I have used it for years and don't see any reason to switch to another product. I would highly recommend this product.

Pros

1) Super easy to get started with simple registration options. 2) Very flexible sharing and collaboration options. 3) Multi-edit a document in real time with other users. 4) Easily lock down access to documents. 5) Many predefined industry standard documents to start from 6) Large list of export diagram export options. Examples, PDF, PNG...

Cons

1) At times the shape locator tool on the left hand side can be confusing depending on the document type you are working on, for example if you are working on a DFD diagram, the shapes directly related to the diagram should always be visible first after which other shape groups should be searchable.

Lucidchart FAQs

Q. What type of pricing plans does Lucidchart offer?

Lucidchart has the following pricing plans:
Starting from: $7.95/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Lucidchart?

Lucidchart has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Lucidchart support?

Lucidchart supports the following languages:
German, Portuguese, Spanish, English, French, Japanese, Dutch, Italian, Korean, Polish, Russian, Swedish


Q. Does Lucidchart support mobile devices?

Lucidchart supports the following devices:
Android, iPad, iPhone


Q. Does Lucidchart offer an API?

Yes, Lucidchart has an API available for use.


Q. What other apps does Lucidchart integrate with?

Lucidchart integrates with the following applications:
Jive, GitHub, draw.io, Dropbox Business, Jira, Quickbase, AuditBoard, Microsoft PowerPoint, Microsoft Azure, Quip, Zapier, Zoho Connect, Google Docs, OneDrive, Google Workspace, Google Drive, Box, Amazon EC2, Microsoft Teams, Google Slides, BambooHR, Salesforce Sales Cloud, OneLogin, Okta, Slack, Microsoft 365, Nuclino, OmniGraffle, Google Cloud, Confluence, Dropbox Paper, Gliffy, Asana, Nextpond, UVexplorer, Microsoft Word, Visio, Microsoft Excel


Q. What level of support does Lucidchart offer?

Lucidchart offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support

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