New Relic vs Abacus Private Cloud

Datadog

Filevine

Amicus Attorney

Cleo Integration Cloud

Dynatrace

AppDynamics

Compare New Relic and Abacus Private Cloud based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Datadog is a monitoring and security platform for Dev, Sec, and Ops teams that unifies metrics, traces, and logs in one place so teams can get full visibility into their IT environment.

AppDynamics Application Intelligence platform empowers today’s software-defined businesses with the ability to proactively manage and optimize complex software environments in real time. It’s more than monitoring—it’s true Application Intelligence with cloud or on-premise deployment flexibility.

Dynatrace Ruixt is an all-in-one application performance monitoring

New Relic is the all-in-one web and mobile application performance management provider for the cloud and the datacenter. It provides code-level diagnostics for production apps deployed on several infrastructures. It has a SaaS platform that enables its partners to build plugins using open API's.

@mentions

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Application Management

Application Security

Audit Management

Audit Trail

Automated Testing 

Availability Testing

Backlog Management

Bandwidth Monitoring

Baseline Manager

Collaboration Tools

Compliance Management

Configurable Workflow

Continuous Deployment

Continuous Integration

Cost Management

Credential Management

Custom Development

Dashboard

Data Modeling

Data Security

Data Visualization

Database Support

Debugging

Deployment Management

Diagnostic Tools

Drag & Drop

Event Logs

For Websites

Graphical User Interface

Incident Reporting

Integrated Development Environment

IP Address Monitoring

IT Incident Management

Lifecycle Management

Log Collection

Machine Learning

Mobile Development

Monitoring

Multi-Cloud Management

Multi-Language

Natural Language Processing

Network Analysis

Performance Analysis

Performance Management

Performance Metrics

Performance Monitoring

Predictive Analytics

Process/Workflow Automation

Real-Time Monitoring

Reporting & Statistics

Reporting/Analytics

Resource Management

Root Cause Analysis

Search/Filter

Simple Network Management Protocol (SNMP)

Software Development

Source Control

Task Management

Third-Party Integrations

Threshold Alerts

Transaction Monitoring

Uptime Reporting

User Management

Web App Development

Workflow Management

New Relic

Android

Linux

Web-based

Windows

iPad

iPhone

Technical Lead

Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.

Senior BI Developer

Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.

Development Lead

Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.

Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.

Principal Consultant

Ease of use is the best feature about this tool, you can get started with very minimal training.

Software Engineer

It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.

Project Manager

I love the user interface as it is so friendly. The pricing is also cheap.

Very good application performance option. Alerts and notification services, like emails for daily monitoring.

DevOps Engineer

It is great tool for both monitoring and alertingLogs feature is also greatWe are using the full new relic with logs, apm, etc.

Founder, Engineer

I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.

I have been able to manage my company's projects with ease.

Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

Senior lead qa engineer

I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.

Engineering Manager

New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.

Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.

I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.

Software Developer

New Relic takes out the guess work on where the bottlenecks of your web app are located. If you can afford it, go with the PRO subscription as the thread profiler feature is just awesome.

Backend Developer

It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.

New Relic screenshot: New Relic Application Performance Monitoring 360

New Relic screenshot: New Relic APM Summary

New Relic screenshot: New Relic Service Map

New Relic screenshot: New Relic Transaction 360

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Amicus Attorney is a cloud and on-premise solution that enables law firms to streamline the entire case lifecycle, from creating documents to raising invoices. It lets users share & update appointments, receive change notifications, and link events, such as court dates, to calendars.

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes.

Filevine is a legal case management platform that consolidates case, document, and fee management into a single, centralized system. It incorporates AI capabilities for tasks like document generation and review, as well as case summarization, allowing for faster processing of critical information. The platform is equipped with tools to track deadlines, manage documents, collaborate with clients, and handle billing and invoicing, all in one place.

Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity.

Authentication

Capacity Analytics

Capacity Planning

CPU Monitoring

Customizable Branding

Data Import/Export

Data Migration

Data Storage Management

Disaster Recovery

Electronic Signature

Email Monitoring

Employee Activity Monitoring

File Sharing

For Legal Professionals

HIPAA Compliant

Live Chat

Maintenance Scheduling

Meeting Management

Patch Management

Remote Support

Scheduling

Screen Sharing

Softphone

SSL Security

Surveys & Feedback

Time Zone Tracking

Two-Factor Authentication

Two-Way Audio & Video

Video Conferencing

Virtual Machine Monitoring

Abacus Private Cloud

Office Manager

We seem to have the same problem when our clients can't login. If too many of our clients logout improperly, the Cloud gets stuck and won't open for anyone.

Attorney

The removal of updating software and upgrading hardware has been the best feature of using a cloud-based program. Access from anywhere there is an internet connection has been fantastic.

Board Member

We're a small firm of 10 employees and I would put the implementation cost so far  in lost productivity. This has been the single worst consumer experience of my life.

Partner

When it crashes, it gets frustrating. Sometimes the accounting software boots you out mid billing and that is extremely frustrating.

Integration was easy for our practice. We love the ability to access from anywhere.

Business manager

I was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere.

Owner

Horrible, cumbersome integration with Microsoft 365 (which was forced upon us - we didn't know that when we contracted).

I needed an IT service that provided security and complete resources for my business and they provided an excellent comprehensive package with security.

Saves us from traveling to each client's office. The Tech support people are wonderful and very friendly.

Bookkeeper

Well you service is improving and the software & price  are good.

The Cloud allows us to support our clients by being able to login from different locations and help them with their Quickbooks issues. Saves us a lot of time - which is great.

Paralegal

There were issues our office was having and they were there every time we called, to guide us through the process of fixing things on our end that we missed when setting up.

The support is excellent and the products are designed well.

Legal Assistant

Tends to disconnect on a daily basis. Not out for very long but still frustrating.

President

The product is cumbersome and is far inferior to using quickbooks and outlook. You are looked into a very expensive 3 year contract for a non existent case management contract.

It's ease of use, and the multiple functions you can utilize in the software.

Operations Manager

There were absolutely no concessions made. In general, customer service was below par.

Management of this company, however, does not care about customer service and has the absolute worst customer relation skills that I have ever experienced.

New Relic vs Abacus Private Cloud Comparison (2026)

New Relic

Abacus Private Cloud

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives