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New Relic Pricing, Features, Reviews and Alternatives
New Relic FAQs
New Relic product overview
What is New Relic?
<strong>Performance at-a-Glance</strong>
Key benefits of using New Relic
Sign-up for your free account. Deploy a small, lightweight agent in your application servers. Then, log into the New Relic One web app and the service will immediately “light up” with actionable performance data about your application. From here your application and server monitoring experience begins! Oh, and this only takes about 2 minutes – so yeah it’s easy!
Don't worry it’s safe and secure too. 70,000+ customers trust us to monitor more than 140 billion metrics daily.
Security certifications? Yes, we have those – we successfully completed our SOC2 audit. Learn more here: http://trust.newrelic.com
Multi-Platform Support
Rather than building on expensive, monolithic application architectures, organizations today are increasingly developing applications that get the job done easily and provide immediate value. This means that applications are being written in languages and frameworks that get the job done fast. They need an application performance management tool that does the same thing. That’s why New Relic is the only application performance management solution that supports applications written in Java, .NET, PHP, Ruby, Python, and Node.js.
Whatever language your app is written in – New Relic One has you covered!
SaaS-Based App Management Anytime, Anywhere
Proven app management capabilities delivered as a service. What does that really mean? It's our system, in our datacenter, and we do the heavy lifting. All you do is log in via your browser, watch your app, find and fix issues. Not to mention – save a ton of time and money along the way.
Typical customers
Platforms supported
Support options
Training options
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New Relic
Starting from
No pricing info
Starting from
7.50
/user
Per month
New Relic pricing information
Value for money
3.9
/5
165
Starting from
No pricing info
Pricing options
Value for money contenders
New Relic features
Functionality
4.5
/5
165
Total features
30
20 categories
Most valued features by users
Functionality contenders
New Relic users reviews
Overall Rating
4.5
/5
165
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.34/10
104
47
11
2
1
Overall rating contenders
Lavish S.
Information Technology and Services, 501-1,000 employees
Used daily for 1-2 years
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It is one of the best tools to check the performance of your app. It can help you in checking the performance of different API's or can even tell that which API is making your system slower and you immediately need to optimize that. It also helps in finding out which front-end page is making your app slow by detecting the load time of that page.
Bar charts are confusion as no proper definition is given for them.
Daniel Mario M.
Computer Software, 1-10 employees
Used daily for 2+ years
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Overall positive, but it could be improved with better and more intuitive configuration and more flexible pricing.
I like how we can centralize and customize all our monitoring, get alerted when anything goes down, including servers, processes etc. We can also keep an eye on the performance of our web application and detect problems before they become serious. Takes a little setting up but it's very helpful.
The page where it runs often hangs and needs to be reloaded. The setup can be tricky, removing assets is also kind of complicated and not very intuitive. Seems to me a little bit pricey, I wouldn't mind a base price close to what we pay and then having the ability to add or remove assets easily and for a lower extra price. I currently keep all the testing and staging infrastructure out of this because it would cost too much to have it on.
Srikanth D.
Information Technology and Services, 201-500 employees
Used daily for 1-2 years
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Its a very promising product, but the recent issues and the frequency of those issues have ruined the overall experience. There are more false alerts than the actual alerts and the team is looking for alternate options now.
We can have a centralized monitoring of all the apps and hosts. Ability to develop custom alerts using NRQL. Helps to identify potential bottlenecks and peaks in the performance.
Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring. Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Luis Felipe A.
Internet, 201-500 employees
Used daily for 2+ years
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I love it! Really useful and a must have to any team
Know what's happening on your servers, database use and external services Multiple options to reach every need you have
Can be a little hard to configure Not so simple UX
Sujeet S.
Legal Services, 10,001+ employees
Used daily for 1-2 years
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New Relic has really helped us come a long way in improving our products performance. Its APM features, Creative Dashboards, Browser data, Insights etc. are a great way to keep tab on your products performance and also, keeps you motivated to improve the performance.
Excellent on stop tool to monitor your application performance monitoring.
There is no easy way to tie up the browser traces to the corresponding APM trace or transaction
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