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New Relic

4.5
(174)

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Performance testing and monitoring

(61)

New Relic Pricing, Features, Reviews and Alternatives

New Relic FAQs

Q. What type of pricing plans does New Relic offer?

New Relic has the following pricing plans:
Pricing model: Free, Subscription, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of New Relic?

New Relic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does New Relic support?

New Relic supports the following languages:
English


Q. Does New Relic support mobile devices?

New Relic supports the following devices:
Android, iPad, iPhone


Q. Does New Relic offer an API?

Yes, New Relic has an API available for use.


Q. What other apps does New Relic integrate with?

New Relic integrates with the following applications:
Jira, Pivotal Tracker


Q. What level of support does New Relic offer?

New Relic offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, 24/7 (Live rep)

New Relic product overview

What is New Relic?

<strong>Performance at-a-Glance</strong>

Key benefits of using New Relic

End-to-End Performance Management Made Easy

Sign-up for your free account. Deploy a small, lightweight agent in your application servers. Then, log into the New Relic web app and the service will immediately “light up” with actionable performance data about your application. From here your application and server monitoring experience begins! Oh, and this only takes about 2 minutes – so yeah it’s easy!

Don't worry it’s safe and secure too. 70,000+ customers trust us to monitor more than 140 billion metrics daily.

Security certifications? Yes, we have those – we successfully completed our SOC2 audit. Learn more here: http://trust.newrelic.com

Multi-Platform Support

Rather than building on expensive, monolithic application architectures, organizations today are increasingly developing applications that get the job done easily and provide immediate value. This means that applications are being written in languages and frameworks that get the job done fast. They need an application performance management tool that does the same thing. That’s why New Relic is the only application performance management solution that supports applications written in Java, .NET, PHP, Ruby, Python, and Node.js.
Whatever language your app is written in – New Relic One has you covered!

SaaS-Based App Management Anytime, Anywhere

Proven app management capabilities delivered as a service. What does that really mean? It's our system, in our datacenter, and we do the heavy lifting. All you do is log in via your browser, watch your app, find and fix issues. Not to mention – save a ton of time and money along the way.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
24/7 (Live rep)

Training options

In Person
Webinars
Documentation
Live Online
Videos

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New Relic pricing information

Value for money

4.0

/5

174

Starting from

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Subscription
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New Relic features

Functionality

4.5

/5

174

Total features

58

21 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Monitoring

Functionality contenders

New Relic users reviews

Overall Rating

4.5

/5

174

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.39/10
Rating distribution

5

4

3

2

1

111

49

11

2

1

Pros
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
We've been pleased with the platform and the help we received on implementation.
Cons
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.

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