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New Relic Logo

New Relic

Performance testing and monitoring

Last updated: January 2025

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New Relic - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is New Relic?

New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running software. Its unified data platform integrates all telemetry data with powerful full-stack analysis tools, enabling engineers to move beyond understanding "what" is happening to uncovering "why" things are happening. This deeper insight improves uptime, enhances reliability, and boosts efficiency, ultimately delivering exceptional customer experiences that drive growth. With New Relic, engineers can confidently navigate the complexities of software development and operations, leveraging insights to optimize performance and achieve business success. Discover the power of understanding "why" with New Relic's comprehensive solutions.

Benefits of using New Relic

End-to-End Performance Management Made Easy

Sign-up for your free account. Deploy a small, lightweight agent in your application servers. Then, log into the New Relic web app and the service will immediately “light up” with actionable performance data about your application. From here your application and server monitoring experience begins! Oh, and this only takes about 2 minutes – so yeah it’s easy!

Don't worry it’s safe and secure too. 70,000+ customers trust us to monitor more than 140 billion metrics daily.

Security certifications? Yes, we have those – we successfully completed our SOC2 audit.

Rather than building on expensive, monolithic application architectures, organizations today are increasingly developing applications that get the job done easily and provide immediate value. This means that applications are being written in languages and frameworks that get the job done fast. They need an application performance management tool that does the same thing. That’s why New Relic is the only application performance management solution that supports applications written in Java, .NET, PHP, Ruby, Python, and Node.js.
Whatever language your app is written in – New Relic One has you covered!

SaaS-Based App Management Anytime, Anywhere

Proven app management capabilities delivered as a service. What does that really mean? It's our system, in our datacenter, and we do the heavy lifting. All you do is log in via your browser, watch your app, find and fix issues. Not to mention – save a ton of time and money along the way.

Starting from

Free

view pricing plans
start trial
book a demo

New Relic's key features

Most critical features, based on insights from New Relic users:

Real-Time Monitoring
4.6
(33)
Alerts/Notifications
4.8
(22)
Performance Metrics
4.4
(17)
Monitoring
4.6
(20)
Alerts/Escalation
4.8
(8)
For Websites
5.0
(7)

All New Relic features

Features rating:

4.5
(185)

Integrated Development Environment
4.5
(4)
Activity Dashboard
4.5
(2)
User Management
4.0
(1)
Reporting/Analytics
4.2
(5)
Performance Management
4.8
(6)
Dashboard
4.0
(4)
Graphical User Interface
4.5
(2)
Diagnostic Tools
4.5
(6)
Baseline Manager
5.0
(1)
Collaboration Tools
4.0
(2)
Task Management
4.0
(1)
Root Cause Analysis
4.5
(12)
Uptime Reporting
4.4
(11)
Log Collection
4.6
(7)
Availability Testing
4.0
(4)
Data Visualization
4.4
(9)
IP Address Monitoring
4.0
(2)
Threshold Alerts
4.3
(3)
Compliance Management
5.0
(1)
Application Management
4.5
(2)
Network Analysis
4.3
(3)
Search/Filter
4.8
(5)
Process/Workflow Automation
(0)
Predictive Analytics
(0)
Performance Monitoring
(0)
Reporting & Statistics
4.0
(2)
@mentions
(0)
Resource Management
(0)
Simple Network Management Protocol (SNMP)
(0)
Software Development
(0)
Source Control
5.0
(1)
Third-Party Integrations
(0)
Transaction Monitoring
(0)
Web App Development
(0)
Workflow Management
4.5
(2)
Access Controls/Permissions
5.0
(2)
API
4.3
(3)
Audit Management
3.0
(1)
Audit Trail
(0)
Backlog Management
(0)
Bandwidth Monitoring
(0)
Continuous Deployment
(0)
Continuous Integration
(0)
Cost Management
(0)
Credential Management
(0)
Debugging
5.0
(1)
Deployment Management
(0)
Event Logs
5.0
(1)
Incident Reporting
(0)
IT Incident Management
(0)
Machine Learning
(0)
Multi-Cloud Management
(0)
Multi-Language
(0)
Natural Language Processing
(0)
Performance Analysis
(0)

New Relic awards

Awarded in 6 categories in 2025

New Relic alternatives

New Relic logo

New Relic

4.5
(185)
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Starting from

Free

Free trial
Free version
Ease of Use
4.2
Features
4.5
Value for Money
4.0
Customer Support
4.2
Site24x7 logo

Site24x7

4.7
(279)
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Starting from

10

Per month

Free trial
Free version
Ease of Use
4.5
Features
4.6
Value for Money
4.5
Customer Support
4.5
Oh Dear logo

Oh Dear

4.9
(60)
visit website

Starting from

15

Per month

Free trial
Free version
Ease of Use
4.9
Features
4.7
Value for Money
4.5
Customer Support
4.7
ConnectWise Automate logo

ConnectWise Automate

4.1
(132)
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Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
3.7
Features
4.3
Value for Money
3.9
Customer Support
3.7

New Relic pricing

Value for money:

4.0

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

New Relic integrations (177)

Integrations rated by users

We looked through 185 user reviews, to identify which products are mentioned as New Relic integrations, and what is the users perception.

Heroku logo
Heroku

Integration rating: 5.0 (2)

“heroku is my PaaS, I wouldn't use an APM that doesn't integrate with it, or I'd lose out on being able to monitor any of my servers”

AvatarImg

Arjun Kannan

Founder

Microsoft Azure logo
Microsoft Azure

Integration rating: 5.0 (1)

“The integration with Azure allows me to monitor my services on Azure easily.”

RW

Ryan Wiguna

Developer

ServiceNow logo
ServiceNow

Integration rating: 5.0 (1)

Squadcast logo
Squadcast

Integration rating: 5.0 (1)

Amazon CloudWatch logo
Amazon CloudWatch

Integration rating: 5.0 (1)

Splunk Enterprise logo
Splunk Enterprise

Integration rating: 5.0 (1)

PagerDuty logo
PagerDuty

Integration rating: 5.0 (1)

Pivotal Tracker logo
Pivotal Tracker

Integration rating: 5.0 (1)

OpsGenie logo
OpsGenie

Integration rating: 4.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

New Relic support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
24/7 (Live rep)

Training options

In Person
Webinars
Documentation
Live Online
Videos

New Relic reviews

Overall rating

4.5

/5

185

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

117

53

12

2

1

Pros
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
DP

Dan P.

Senior BI Developer

Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.

Verified reviewer

Anonymity request

Ease of use is the best feature about this tool, you can get started with very minimal training.

Verified reviewer

Anonymity request

Cons
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
SD

Srikanth D.

Technical Lead

Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
RK

Ryan K.

I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
AvatarImg

Dylan W.

Founder, Engineer

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New Relic FAQs

Q. What type of pricing plans does New Relic offer?

New Relic has the following pricing plans:
Pricing model: Free, Open Source
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of New Relic?

New Relic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does New Relic support?

New Relic supports the following languages:
English

Q. Does New Relic support mobile devices?

New Relic supports the following devices:
Android, iPad, iPhone

Q. Does New Relic offer an API?

Yes, New Relic has an API available for use.

Q. What other apps does New Relic integrate with?

New Relic integrates with the following applications:
Kovair QuickSync, Squadcast, Postman, Aporia, Drupal, GitHub, AWS CloudTrail, JW Player, PARiM, VMware Tanzu, Amazon S3, Amazon Redshift, Split, Jira, Amazon DynamoDB, Amazon Neptune, Amazon SES, AWS AppSync, IronWorker, Frugal Testing, Ubuntu, IBM Cloud Kubernetes Service, Statuspal, Pantheon, Google Cloud Run, Kion, Lacework, Torii, Pipedream, Pivotal Tracker, Kovair DevOps, AWS Elastic Beanstalk, Amazon ElastiCache, RingCentral Contact Center, Mango, Amazon RDS, MongoDB, Faddom, AWS Lambda, Komodor, Glassbox, Klips, HashiCorp Consul, StatusHub, Plandek, Talkspirit, AWS CloudFormation, Rippling, Hosted Graphite, PostgreSQL, OpsVerse, Style Intelligence, Amazon EC2, Oracle Database, Dotcom-Monitor, Apache Kafka, Amazon EMR, Apache Solr, OpsGenie, HCL IntelliOps Event Management, Geckoboard, DevHub, Superblocks, Easyflow, Apache Cassandra, MediaWiki, AlertOps, Puppet Enterprise, Google Cloud Datastore, AWS IoT, MySQL, Google App Engine, StatusGator, MariaDB, ManageEngine AlarmsOne, SIGNL4, Amazon CloudFront, Windows 10, Domo, Desktop.com, Fleep, Slack, PagerDuty, Plesk, AWS Identity and Access Management (IAM), SQLite, Splunk On-Call, Amazon SageMaker, LogRocket, Amazon API Gateway, Azure Cosmos DB, Google Cloud SQL, Apica, Rootly, AWS Glue, WebLOAD, iLert, Amazon DocumentDB, Rublon, Office Chat, AWS Step Functions, Resmo, Vivantio, Terraform, OpenShift, Google Cloud Storage, Amazon Connect, Joomla, Trelica, Scala, Docker, Flagsmith, Statuspage, Selector Analytics, Ozone, Amazon Simple Notification Service (SNS), Retently

Q. What level of support does New Relic offer?

New Relic offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, 24/7 (Live rep)

Related categories

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