Abacus Private Cloud Pricing, Features, Reviews & Comparison of Alternatives

Abacus Private Cloud

Purpose-built, private cloud for legal and accounting firms

3.66/5 (111 reviews)

Abacus Private Cloud overview

What is Abacus Private Cloud?

Abacus Private Cloud provides anywhere, anytime access to your business with a purpose-built, secure, and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity.

Abacus Private Cloud assesses the current disaster recovery plan of legal and accounting firms and helps to design customized plans to meet the organization’s goals. The solution also exports the existing data to a private cloud and provides a dedicated IP address to ensure that only authorized employees can access it. The tool helps to eliminate capital expenses such as server hardware and software purchase costs, investment in infrastructure, and installation fees.

Abacus Private Cloud is HIPAA and ePHI complaint and ensures the safety and security of the organization’s data stored in multiple data centers. The solution supports two-factor authentication using biometric signature and a key code to verify the identity of persons accessing the case data. Data privacy protocols of Abacus Private Cloud meet the NIST standard and are SSAE 16-compliant. The solution has SOC1, SOC2, and SOC3 certifications to ensure the security of user data.

Abacus Private Cloud allows legal and accounting professionals to access Office 365 applications including Outlook, Excel, Word, Publisher, Access, OneNote, and PowerPoint on any device. The solution also allows users to sync data from Google Drive, Dropbox, and OneDrive.
www.abacusnext.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Abacus Private Cloud screenshot: Set preferences for page displayLive Tour of Abacus Private CloudAbacus Private Cloud screenshot: Color-code the calendarAbacus Private Cloud screenshot: Access the solution on mobile devices by downloading Microsoft Remote Desktop appAbacus Private Cloud screenshot: Sync files from OneDrive

Abacus Private Cloud user reviews

Value for money
Features
Ease of use
Customer support
  3.3
  3.8
  3.8
  3.7
James Farr

ABACUS PRIVATE CLOUD - EXCEPTIONAL QUALITY, RELIABILITY & SERVICE

Used daily for 2+ years
Reviewed 2018-10-24
Review Source: Capterra

This platform outsources office computing (in my case, for a law office) to a proven, trusted vendor that provides excellent customer service, reliability and stability. This enables smaller companies (like mine) to take advantage of economies of scale; and achieve levels of quality, security and dependability in their computing network that otherwise would be to costly if done with local servers and IT support. This is a truly game-changing platform; professionally implemented by a company of top notch network and data center experts. I am completely satisified with Abacus Private Cloud.

Pros
I have used Abacus Private Cloud since 06/14. Reliability, connectivity, uptime, and customer support are excellent. I eliminated local server hardware, local IT support, and local backups. My decision to go with with Abacus Private Cloud was the best decision I have made in 20 years of using computers in my law office.

Cons
Seriously, i have not found any downsides to this platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer Avery

Fantastic cloud product

Used daily for 2+ years
Reviewed 2020-08-18
Review Source: Capterra

I am very pleased with this product.

Pros
I was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere. The product is stable and reliable.

Cons
There were some things that did not transfer from our prior legal software but the important things all transferred.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DAniel Spencer

Happy about the effort and response.

Used daily for 2+ years
Reviewed 2020-03-17
Review Source: Capterra

A roller coaster ride. There are good and bad things about this set up and company. I know they went through some growing pains themselves and we road along with them. I fee like they are heading in the right directions and making progress.

Pros
It is cloud based Uses the remote desktop system Creates a remote environment to function in. Security Support response has been getting better each year.

Cons
The overall cost is twice as much as everyone else. The control over the Office 365 account makes it difficult to efficiently function with our growing company. There have been features with the office 365 account that we would like to explore but can't because of the lack of control we have over the account. The constant issues that come up where the issue is tied to server resources or the lack there of. After two years I would hope the server needs were more dialed in. I also don't get the feeling that anyone takes the time to understand a 3rd party software. We use Lacerte, along with "1000" other clients, and there doesn't seem to be a Lacerte expert nor is there a partnership with Intuit to install it correctly in a terminal server environment. I have had 4 different people install lacerte it different ways (on the X drive, on the C drive, on a separate SSD drive,)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Lynn Gross

Support, Support, Support!

Used daily for 2+ years
Reviewed 2020-06-16
Review Source: Capterra

We are not thrilled but I have not found another provider to house all the software that we use. The search will continue and we will be out when our contract is up

Pros
After you get a support person, the support is very good. They can always fix our problem

Cons
Password resets Lacerte updates To be told to complete a support ticket, when my work depends on getting help with a problem, is very frustrating. I just have to shut down and quit working. Other practitioners just laugh at the price that we are paying for Abacus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Greg Koehn

Software=Yes / Service = Could be Better

Used daily for 1-2 years
Reviewed 2020-06-10
Review Source: Capterra

The software has functioned very well. Very few problems. The service side of the business really needs some improving. Many times calling in to the help line can easily take up to 20 minutes of holding or longer before a tech can assist me. The online portal is getting better with more available actions but still many times the need to talk to a tech is required. Adding users has taken up to 7 days for me. The service problem is my main disappointment with AbacusNext.

Pros
I like the ease of access and security of this program.

Cons
It is very locked down. Not able to easily update QuickBooks or other programs because of security settings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Abacus Private Cloud pricing

Pricing options
Subscription
View Pricing Plans

Please contact Abacus Data Systems for pricing details

Abacus Private Cloud features

Third Party Integration

API (55 other apps)
Activity Dashboard (69 other apps)
Automatic Notifications (49 other apps)
Billing & Invoicing (70 other apps)
Calendar Management (78 other apps)
Case Management (100 other apps)
Client Management (54 other apps)
Client Portal (49 other apps)
Collaboration Tools (44 other apps)
Contact Management (49 other apps)
Document Management (93 other apps)
Document Storage (69 other apps)
Expense Tracking (44 other apps)
Invoice Management (44 other apps)
Reminders (51 other apps)
Reporting & Statistics (65 other apps)
Search Functionality (71 other apps)
Task Management (66 other apps)
Workflow Management (55 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Abacus Private Cloud

Key features of Abacus Private Cloud

  • Compliance management
  • HIPAA compliance
  • IT cost management
  • Microsoft Office integration
  • Mobile integration
  • Privacy options
  • Service level management
  • Data encryption
  • Third party integration
  • Two-factor authentication
  • Continuous backup
  • Data import/export
  • Data storage management
  • Maintenance scheduling
  • Two-way audio & video
  • Print management
  • Data capture & transfer
  • IP address monitoring
  • Disaster recovery
  • Data migration
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Benefits

- Host and protect your most-used business applications and data
- Access your cloud anytime, anywhere using a virtual desktop environment
- 100% data availability with disaster recovery and mirrored copies
- 99.999% uptime service-level agreement
- AES 256-bit Data Encryption
- SSAE-16, SOC 2 Type 2 and HIPAA compliant