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New Relic vs LogicMonitor Comparison (2026)
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Good recommendations?
New Relic
4.5
(201)5
121
4
65
3
12
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LogicMonitor
4.6
(119)5
81
4
28
3
10
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Manage IT infrastructure remotely with New Relic's RMM tools, offering real-time insights and powerful analysis for software engineers.
Cloud-based full-stack observability platform for enterprise IT, MSPs, and DevOps teams, covering infrastructure, APM, and log.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
201
5
4
3
2
1
121
65
12
2
1
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.6
119
5
4
3
2
1
81
28
10
0
0
- Value for money
- Ease of use
- Features
- Customer support
79%
would recommend this appPros
“I especially appreciate the depth of insights, real-time analytics, and customizable dashboards, which make troubleshooting and performance optimization much more efficient.”
LP
Lorenzo P.
Application Manager
“good monitoring tool that give real time notification in case of not reaching the application or the url address related to”
LP
Lorenzo P.
Application Manager
“The tool provides a wealth of data and insights, making it easier to identify issues and implement fixes.”
HJ
Hamish J.
Software Engineer
Pros
“The automated alerts were accurate, and the dashboards helped me quickly understand performance trends across multiple services.”
MR
Mathieu R.
Programmeur Jouabilité
“The ability to monitor VMs and list the alerts depends on the VM.”
TB
Tamer B.
ProdOps Engineer
“We monitor such infrastructure metrics such as CPU/Mem/Disk/Network/IO.”
AI
Andrew I.
Infrastructure Specialist
Cons
“Customer support is slow on complex issues, web development and infrastructure management need fine-tuning, security setup takes time, and complex queries slow down performance and speed monitoring.”
EA
Estrella A.
Software Engineer
“One thing that's kind of annoying is the lack of detailed documentation for some of the more advanced features.”
HJ
Hamish J.
Software Engineer
“There are so many metrics, that the interface can feel overwhelming and it takes time for me to seek the information I need for accounting.”
CT
Clara T.
Accountant
Cons
“The learning curve is EXTREMELY steep! But that comes with the fact that the more flexibility a tool has, the more complicated it can be.”
AI
Andrew I.
Infrastructure Specialist
“I also feel like actually creating monitors can be quite difficult if its custom.”
AH
Adam H.
Sr. Sys Admin
“No real issues, like the product, but tuning alerts is cumbersome”
ec
ed c.
Systems Administrator
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features86
- @mentions
- AI Agent Configuration
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Application Management
- Application Security
- Audit Management
- Audit Trail
- Automated Routing
- Automated Testing
- Autonomous Task Execution
- Availability Testing
- Backlog Management
- Bandwidth Monitoring
- Baseline Manager
- Bug Tracking
- CPU Monitoring
- Capacity Analytics
- Capacity Management
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Continuous Deployment
- Continuous Integration
- Cost Management
- Credential Management
- Custom Development
- Customizable Branding
- Customizable Dashboard
- Customizable Reports
- Dashboard
- Data Aggregation
- Data Analysis Tools
- Data Connectors
- Data Modeling
- Data Security
- Data Visualization
- Database Monitoring
- Database Support
- Debugging
- Deployment Management
- Diagnostic Tools
- Drag & Drop
- Email Monitoring
- Event Logs
- FTP Monitoring
- For Websites
- Forecasting
- Graphical User Interface
- IP Address Monitoring
- IT Asset Tracking
- IT Incident Management
- IT Monitoring
- IT Reporting
- Incident Management
- Incident Reporting
- Integrated Development Environment
- Integration into Third Party Applications
- Issue Management
- KPI Monitoring
- Lifecycle Management
- Log Analysis
- Log Collection
- Log Management
- Log Parsing
- Machine Learning
- Mail Server Monitoring
- Mobile App
- Mobile Development
- Monitoring
- Multi-Cloud Management
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Network Analysis
- Network Monitoring
- Network Resource Management
- Performance Analysis
- Performance Management
- Performance Metrics
- Performance Monitoring
- Predictive Analytics
- Proactive Error Detection
- Query Analysis
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- Scheduled/Automated Reports
- Search/Filter
- Security & Compliance
- Self Service Portal
- Server Logs
- Server Monitoring
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Single Page View
- Software Development
- Source Control
- Task Management
- Third-Party Integrations
- Threshold Alerts
- Transaction Monitoring
- Trend Analysis
- Troubleshooting
- Uptime Reporting
- User Management
- Virtual Machine Monitoring
- Visual Analytics
- Visualization
- Vulnerability Management
- Vulnerability Scanning
- Web App Development
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
- Total features85
- @mentions
- AI Agent Configuration
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Application Management
- Application Security
- Audit Management
- Audit Trail
- Automated Routing
- Automated Testing
- Autonomous Task Execution
- Availability Testing
- Backlog Management
- Bandwidth Monitoring
- Baseline Manager
- Bug Tracking
- CPU Monitoring
- Capacity Analytics
- Capacity Management
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Continuous Deployment
- Continuous Integration
- Cost Management
- Credential Management
- Custom Development
- Customizable Branding
- Customizable Dashboard
- Customizable Reports
- Dashboard
- Data Aggregation
- Data Analysis Tools
- Data Connectors
- Data Modeling
- Data Security
- Data Visualization
- Database Monitoring
- Database Support
- Debugging
- Deployment Management
- Diagnostic Tools
- Drag & Drop
- Email Monitoring
- Event Logs
- FTP Monitoring
- For Websites
- Forecasting
- Graphical User Interface
- IP Address Monitoring
- IT Asset Tracking
- IT Incident Management
- IT Monitoring
- IT Reporting
- Incident Management
- Incident Reporting
- Integrated Development Environment
- Integration into Third Party Applications
- Issue Management
- KPI Monitoring
- Lifecycle Management
- Log Analysis
- Log Collection
- Log Management
- Log Parsing
- Machine Learning
- Mail Server Monitoring
- Mobile App
- Mobile Development
- Monitoring
- Multi-Cloud Management
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Network Analysis
- Network Monitoring
- Network Resource Management
- Performance Analysis
- Performance Management
- Performance Metrics
- Performance Monitoring
- Predictive Analytics
- Proactive Error Detection
- Query Analysis
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- Scheduled/Automated Reports
- Search/Filter
- Security & Compliance
- Self Service Portal
- Server Logs
- Server Monitoring
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Single Page View
- Software Development
- Source Control
- Task Management
- Third-Party Integrations
- Threshold Alerts
- Transaction Monitoring
- Trend Analysis
- Troubleshooting
- Uptime Reporting
- User Management
- Virtual Machine Monitoring
- Visual Analytics
- Visualization
- Vulnerability Management
- Vulnerability Scanning
- Web App Development
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
Integrations
- Total integrations115
- AWS AppSync
- AWS CloudFormation
- AWS CloudTrail
- AWS Elastic Beanstalk
- AWS Glue
- AWS Identity and Access Management (IAM)
- AWS IoT
- AWS Lambda
- AWS Step Functions
- AlertOps
- Amazon API Gateway
- Amazon CloudFront
- Amazon Connect
- Amazon DocumentDB
- Amazon DynamoDB
- Amazon EC2
- Amazon EMR
- Amazon ElastiCache
- Amazon Neptune
- Amazon RDS
- Amazon Redshift
- Amazon S3
- Amazon SES
- Amazon SageMaker
- Amazon Simple Notification Service (SNS)
- Apache Cassandra
- Apache Kafka
- Apache Solr
- Apica
- Aporia
- Azure Cosmos DB
- Cloud Run
- Cloud SQL
- ConnectWise PSA
- DeployHQ
- Desktop.com
- DevHub
- Docker
- Domo
- Dotcom-Monitor
- Drupal
- Easyflow
- Faddom
- Flagsmith
- Fleep
- Frugal Testing
- Geckoboard
- GitHub
- Glassbox
- Google App Engine
- Google Cloud Datastore
- Google Cloud Storage
- HashiCorp Consul
- Hosted Graphite
- IBM Cloud Kubernetes Service
- IronWorker
- JW Player
- Jira
- Joomla
- Kion
- Klips
- Komodor
- KrakenD AI & API Gateway
- Lacework
- LogRocket
- ManageEngine AlarmsOne
- Mango
- MariaDB
- MediaWiki
- Microsoft Teams
- MongoDB
- MySQL
- Office Chat
- OpenShift
- OpsGenie
- OpsVerse
- Oracle Database
- Ozone
- PagerDuty
- Pantheon
- Parim
- Pipedream
- Pivotal Tracker
- Plandek
- Plesk
- PostgreSQL
- Postman
- Puppet Enterprise
- Retently
- RingCX
- Rippling
- Rootly
- Rublon
- SIGNL4
- SQLite
- Scala
- Selector Analytics
- ServiceNow App Engine
- Slack
- Split
- Splunk On-Call
- Squadcast
- StatusGator
- StatusHub
- Statuspage
- Statuspal
- Style Intelligence
- Superblocks
- Talkspirit
- Terraform
- Torii
- Trelica
- Ubuntu
- VMware Tanzu
- Vercel
- Vivantio
- WebLOAD
- ilert
- Total integrations3
- AWS AppSync
- AWS CloudFormation
- AWS CloudTrail
- AWS Elastic Beanstalk
- AWS Glue
- AWS Identity and Access Management (IAM)
- AWS IoT
- AWS Lambda
- AWS Step Functions
- AlertOps
- Amazon API Gateway
- Amazon CloudFront
- Amazon Connect
- Amazon DocumentDB
- Amazon DynamoDB
- Amazon EC2
- Amazon EMR
- Amazon ElastiCache
- Amazon Neptune
- Amazon RDS
- Amazon Redshift
- Amazon S3
- Amazon SES
- Amazon SageMaker
- Amazon Simple Notification Service (SNS)
- Apache Cassandra
- Apache Kafka
- Apache Solr
- Apica
- Aporia
- Azure Cosmos DB
- Cloud Run
- Cloud SQL
- ConnectWise PSA
- DeployHQ
- Desktop.com
- DevHub
- Docker
- Domo
- Dotcom-Monitor
- Drupal
- Easyflow
- Faddom
- Flagsmith
- Fleep
- Frugal Testing
- Geckoboard
- GitHub
- Glassbox
- Google App Engine
- Google Cloud Datastore
- Google Cloud Storage
- HashiCorp Consul
- Hosted Graphite
- IBM Cloud Kubernetes Service
- IronWorker
- JW Player
- Jira
- Joomla
- Kion
- Klips
- Komodor
- KrakenD AI & API Gateway
- Lacework
- LogRocket
- ManageEngine AlarmsOne
- Mango
- MariaDB
- MediaWiki
- Microsoft Teams
- MongoDB
- MySQL
- Office Chat
- OpenShift
- OpsGenie
- OpsVerse
- Oracle Database
- Ozone
- PagerDuty
- Pantheon
- Parim
- Pipedream
- Pivotal Tracker
- Plandek
- Plesk
- PostgreSQL
- Postman
- Puppet Enterprise
- Retently
- RingCX
- Rippling
- Rootly
- Rublon
- SIGNL4
- SQLite
- Scala
- Selector Analytics
- ServiceNow App Engine
- Slack
- Split
- Splunk On-Call
- Squadcast
- StatusGator
- StatusHub
- Statuspage
- Statuspal
- Style Intelligence
- Superblocks
- Talkspirit
- Terraform
- Torii
- Trelica
- Ubuntu
- VMware Tanzu
- Vercel
- Vivantio
- WebLOAD
- ilert
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