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LogicMonitor
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LogicMonitor Pricing, Features, Reviews and Alternatives
LogicMonitor FAQs
LogicMonitor product overview
What is LogicMonitor?
LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation.
Key benefits of using LogicMonitor
LogicMonitor’s SaaS-based platform works across complex and geographically distributed infrastructures without any additional hardware.
Cloud first, hybrid ready:
Flexible architecture works with on-premise, hybrid, and cloud environments, so deployment models are driven by business goals, not IT limitations.
Insights you can actually use:
Automated monitoring templates give you the metrics you need with minimal configuration, freeing up team members for more strategic activities.
Eliminate tool sprawl:
LogicMonitor’s comprehensive platform has built-in alerting, reporting, and dashboards in one place, so teams can do more with fewer resources.
End-to-end observability:
Monitor your entire infrastructure, including servers, storage and virtualization, networking, and cloud resources, to ensure application performance and availability.
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
39
Per month
Flat Rate
LogicMonitor pricing information
Value for money
4.3
/5
106
Starting from
No pricing info
Pricing options
Value for money contenders
LogicMonitor features
Functionality
4.5
/5
106
Total features
71
17 categories
Most valued features by users
Functionality contenders
LogicMonitor users reviews
Overall Rating
4.6
/5
106
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.65/10
74
24
8
0
0
Ian L.
Overall rating contenders
Wayne M.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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We have a bunch of Logic Monitor dashboard cycling on the screens in our NOC. So we can always get a view of what's going on and what do we need to jump on and deal with ASAP. We also use a Chrome plugin to make an audible alarm if a fire starts in LM, which means we can be more responsive.
It is really simple to get started with. Load up a probe and watch it start collecting. You can tweak settings and silence specific alarms, and the dashboards can be really powerful.
While it handles syslogs, the process for generating meaningful alerts from them can be trial and error.
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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LogicMonitor has drastically increased the response time that we have when troubleshooting server related issues and provides huge oversight on all critical systems, often allowing us to fix problems because they affect the production environment. Whilst lacking when compared to the full version, the app does allow monitoring whilst on the go which can be useful when travelling home and a server develops a fault.
The dashboard can be heavily customised to allow for total flexibility on what we want to focus on. Alerts can be individually customised to allow for any level of contact ranging from email, to text, to phone calls at any time. On several occasions I have been woken up in the middle of the night in time to fix a major issue before it caused any downtime for the users. LogicMonitor can be installed...
The mobile app requires significant work as it provides significantly lesser functionality than the full desktop version. The dashboard and alerts on it in particular need to be updated.
Phil S.
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
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This is supposed to replace our existing monitoring tools, but has caused extreme frustration with those of us tasked with building, monitoring, and maintaining it.
I can't think of much that I have found that I like.
The learning curve is steep. Coming from other products (SolarWinds and WhatsUp Gold), there doesn't seem to be much commonality in how things work. There don't seem to be any preconfigured settings for common devices that would get things usable quickly, everything feels like it is building it from scratch and learning how LM does things. While extremely customizable, I don't have countless hours to make this work. I want to be able to monitor things and customize when necessary.
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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We needed a focal point for monitoring as we were relying on vendor specific tools which were deployed at individual customer sites, this meant we didn't have an individual dashboard to track alerts. With LogicMontior we have solved the vendor specific issue and now have a single pane of glass which can be accessed via web browser and easily presented. It's also given us the possibility to develop monitoring services for different vendors.
Ultimately LogicMonitor allows you to get running straight away with the inbuilt datasources, but once you get familiar with the product you learn the platform has so much to offer. The layout is brilliant and the ability to customize widgets/dashboards to how you want them for yourself and each customer is easy to use. It's not only the product which is great but the whole LogicMonitor team from technical to the customer success team who deliver an efficient and personal experience and you feel that your not just a number to them. The inbuilt features are great and get your running straight away, but to unlock the full capabilities you will need to get a handle on the different scripting/powershell requirements for different vendors.
Although the inbuilt features are great, to unlock the full scale of the platform you do need to know scripting for different vendors - it would be handy to have some whitepapers/kb's to assist with the scripting aspects.
Tim L.
Consumer Services, 1,001-5,000 employees
Used daily for 2+ years
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Our goals were to deploy a product that would provide a single status view of our infrastructure, help us identify which teams to engage when issues occur, and utilize Saas options from our chosen vendor. It took some time and work, but Logicmonitor was the product we needed to meet our monitoring goals.Logicmonitor helps us identify problems quickly, and see when recovery is complete. Monitoring data history has been extremely useful to conduct post mortems, and predict where resources might be better deployed.Dashboards have allowed us to share pertinent information with non technical parts of the business, so they can see when problems exist without needing to call.Overall, a great product that helps our business function.
Provided datasources cover most equipmentCustomizationProduct SupportMature product
Reporting not as customizable as desired
Common LogicMonitor comparisons
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