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LogicMonitor

4.6
(107)

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LogicMonitor Pricing, Features, Reviews and Alternatives

LogicMonitor FAQs

Q. What type of pricing plans does LogicMonitor offer?

LogicMonitor has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of LogicMonitor?

LogicMonitor has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does LogicMonitor support?

LogicMonitor supports the following languages:
English


Q. Does LogicMonitor offer an API?

Yes, LogicMonitor has an API available for use.


Q. What other apps does LogicMonitor integrate with?

LogicMonitor integrates with the following applications:
Slack, PagerDuty, ConnectWise PSA, ServiceNow, Twilio, Autotask PSA


Q. What level of support does LogicMonitor offer?

LogicMonitor offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)

LogicMonitor product overview

What is LogicMonitor?

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation.

Key benefits of using LogicMonitor

Deploy faster, scale effortlessly:

LogicMonitor’s SaaS-based platform works across complex and geographically distributed infrastructures without any additional hardware.

Cloud first, hybrid ready:

Flexible architecture works with on-premise, hybrid, and cloud environments, so deployment models are driven by business goals, not IT limitations.

Insights you can actually use:

Automated monitoring templates give you the metrics you need with minimal configuration, freeing up team members for more strategic activities.

Eliminate tool sprawl:

LogicMonitor’s comprehensive platform has built-in alerting, reporting, and dashboards in one place, so teams can do more with fewer resources.

End-to-end observability:

Monitor your entire infrastructure, including servers, storage and virtualization, networking, and cloud resources, to ensure application performance and availability.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
Documentation

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LogicMonitor pricing information

Value for money

4.3

/5

107

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

LogicMonitor features

Functionality

4.5

/5

107

Total features

74

17 categories

Most valued features by users

API
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Monitoring
Data Visualization
Real Time Monitoring

Functionality contenders

LogicMonitor users reviews

Overall Rating

4.6

/5

107

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

75

24

8

0

0

Pros
The customer support is the best I have ever seen. Free training in the application and ability to meet with LM technical trainers to help with any questions.
Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have.
The layout is brilliant and the ability to customize widgets/dashboards to how you want them for yourself and each customer is easy to use.
Cons
We no longer spend time installing a bloated monitoring application on a server (physical or otherwise) or fighting to upgrade any part of the application's components.
I don't like the lack of logs, I know LM has a log filing system but it's not enabled by default and it is very hard to find.
Ironically, there are very little information that it provides where it is actually needed. So the reporting features are limited.

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