LogicMonitor Pricing, Features, Reviews & Comparison of Alternatives

LogicMonitor Reviews


Automated SaaS-based monitoring for your IT infrastructure

4.72/5 (25 reviews)
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LogicMonitor leverages built-in intelligence to automate the setup and maintenance of IT monitoring. Our SaaS-based platform deploys rapidly and evolves with organizations over time to handle the adoption of new technologies. Our library of 1000+ LogicModules, preconfigured monitoring templates, know which metrics matter and what to alert on.

The platform is scalable, capable of providing granular performance data for environments with 25-25,000 devices, whether infrastructure is on-premise or spread across private and public clouds or multiple customer locations. LogicMonitor delivers a unified monitoring solution, combining in-depth performance metrics, rich dashboards, preconfigured alerts, and custom reports.

These features combine to generate actionable insights that help guide business strategy and deliver outcomes. On top of that, LogicMonitor’s support team is unmatched in their technical expertise and willingness to tailor solutions to individual organizations. We are the only monitoring platform positioned to outpace the rate of technological change facing the modern business.

LogicMonitor Reviews (25)

Latest reviews


The product is great and support is great. It really is the whole package. Issues with monitoring and the constant upkeep of monitoring was made easy when we switched over to Logicmonitor.

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Reviewed 11th of January by Brandon Wascom


 Love the graphical representation

The best thing about this tool is surely the data visualization which you can show to the users after the modification. Additionally, it has great customization options and enables you to customize everything from calls to tickets and emails. Overall, very satisfied with the product.

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Reviewed 6th of January by Ayushi Mundra

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LogicMonitor Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Call 888-415-6442 or email sales@logicmonitor.com for pricing quote

View Pricing Plans

Key Features of LogicMonitor

  • Performance Monitoring of Anything on Your Stack
  • Unlimited Free Email & SMS Alerts
  • Alert Routing & Escalation
  • Historical Trending Data Stored for 1 Year
  • Syslog, Event and Batch Job Monitoring
  • Easy, Fast Implementation In Under 15 Minutes
  • Powerful dashboards display key metrics – all on one screen
  • Remote Sessions
  • Bank-Grade Security
  • Offsite, Automatic Data Backup & Disaster Recovery
  • Unlimited Users & Collectors
  • Support Via Phone, Email & Chat And Company-Wide Training
  • No-Cost Maintenance & Ongoing Updates

LogicMonitor Screenshots (8)

LogicMonitor screenshotLogicMonitor screenshot: LogicMonitor NOC DashboardLogicMonitor screenshot: LogicMonitor AWS GraphLogicMonitor screenshotLogicMonitor screenshotLogicMonitor screenshotLogicMonitor screenshotLogicMonitor screenshot: LogicMonitor Architecture


Intended Users
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Linux, Windows, Web-based
Supported Countries
Australia, Canada, United Kingdom, United States
Supported Languages
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to LogicMonitor


• LogicMonitor’s SaaS-based platform ensures scalability and ease-of-deployment across increasingly complex and geographically distributed infrastructures without additional hardware.
• Flexible architecture works with on-premise, hybrid, and cloud environments, meaning deployment models can be driven by business goals and not IT limitations.
• Automated monitoring templates give you the metrics you need with minimal configuration, freeing up team members for more strategic activities.
• LogicMonitor’s comprehensive platform with built-in alerting, reporting, and dashboards consolidates the need for multiple tools, allowing teams to do more with fewer resources.
• Monitor your entire infrastructure, including servers, storage and virtualization, networking, and cloud resources, to ensure application performance and availability.

Who is LogicMonitor For?

LogicMonitor is for companies that are trying to scale their IT efficiency through automation, as well as those that need to monitor Cloud, co-located and on-premise infrastructure to increase uptime and end-user satisfaction.

The solution monitors issues for web-based companies, MSPs, cloud providers and in-house IT departments. Some of LogicMonitor’s customers include Citrix, JetBlue, National Geographic, and TekLinks.

Read the full GetApp Analysis


GetApp Analysis

LogicMonitor is a cloud-based monitoring solution that enables companies to easily and cost-effectively monitor the performance health of their entire IT infrastructure (e.g. public, private and hybrid cloud or on-site stacks), allowing them to perform mitigating actions before issues turn into full-blown operational catastrophes.

LogicMonitor is for IT professionals specializing in the Network Management, Data Center Networking, Virtualization, Storage, MSP (Managed Service Provider) and CSP (Cloud Services Provider) spaces.

LogicMonitor’s Monitoring Platform components include: * ActiveDiscovery(TM) automated detection, configuration and management of monitoring of hundreds of devices, applications and databases, based on built-in best practices which can save hundreds of engineering hours * ActiveIntelligence(TM) with preconfigured and fully customizable alerts, reporting and dashboards * Engineer-grade live support via phone, email or chat

What is LogicMonitor?

From fixing network performance issues to looking through logs for relevant security threats, IT professionals have a plate full of job functions to carry out every single day. And if your network is comprised of devices reaching up to the thousands, a 24/7 monitoring solution is a must-have in your IT toolbox.

To get started with LogicMonitor, you will need to install a lightweight data collector (a small Java app) on one Windows or Linux host inside your firewall, specify the devices you want monitored by entering the hostname or IP address, and ActiveDiscovery takes care of the rest. Using templates that work right out of the box, you are then given instant access to monitoring data via a single portal – no matter where you are, using any browser.

Main Features

24/7 Alerting on Multiple Platforms

Whenever an issue is detected, alerts are sent via email, phone call (text to speech), text message, webhooks or via the web. Alerts can also be routed to different groups based on established escalation rules for device type, severity of issue and time of day.

LogicMonitor follows an alert severity hierarchy that determines whether or not an issue is worth waking users up at 2 a.m., like when a disk is already 95% full. Otherwise, warning emails should suffice. Alert thresholds are pre-configured based on industry best practices, but they can also be adjusted to suit your individual tastes and needs.

Agentless Monitoring

Traditional agent-based monitoring solutions require agent installation for each device being monitored in a network. This means that every time the monitoring solution is updated, each agent should be updated as well. Imagine that for a network of devices totaling, say, 10,000.

That’s not even mentioning the sometimes overly complex bureaucratic procedures to be hurdled for environments such as the government or very large corporations where each software installation must undergo an approval process. LogicMonitor requires a single data collector on one Windows or Linux host within your firewall.


ActiveDiscovery is a LogicMonitor functionality that automatically monitors newly added devices, allowing you peace of mind in the knowledge that they will be monitored right away, eliminating manual configuration and the possibility of human error.

Once a device is identified, it is monitored for interfaces, physical disks, volumes, temperature sensors, virtual IPs, VPN links, applications and more.

Data Security

LogicMonitor may be a hosted service, but no firewall modification is needed for your entire infrastructure to be monitored.

Instead, a single and lightweight data collector is installed on a host within your firewall, and the connection between the collector and LogicMonitor is encrypted and outgoing only, via port 443. All data you choose to send to LogicMonitor, such as IP addresses, are stored encrypted in LogicMonitor databases.

Data Storage

One important ingredient of effective trend estimation and efficient IT budget forecasting is relevant long-term data.

LogicMonitor stores data for up to one year, allowing you to see historical trends, detect usage patterns and estimate requirements for future growth.


LogicMonitor integrates with technologies like ServiceNow, NetApp, PagerDuty, ConnectWise, OneLogin, Puppet Labs, Atlassian HipChat, Rightscale, Twilio and more. Check out the full listing of business apps that integrate with LogicMonitor.

LogicMonitor’s native API client can also be used to integrate with your company’s web and mobile applications, even desktop system management tools. Aside from automatically adding and removing hosts to be monitored as your infrastructure scales up or down, it can be used to download historical graphs and data without needing to access the web interface.


LogicMonitor follows a monthly subscription plan. Visit the website for more pricing information.

Bottom Line

  • Network monitoring tool that keeps a close eye on the overall performance health of your entire IT infrastructure
  • Uses a single collector, as opposed to traditional agent-based monitoring systems where agents are required on every device being monitored
  • The data collector makes outgoing-only encrypted connections to the LogicMonitor servers on port 443
  • Depending on the severity of the issue, alerts are sent 24/7 via your platform of choice: email, SMS, phone call, webhooks, or the web
  • Support and training system that requires no additional costs no matter how many times you call in for help

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