New Relic vs PagerDuty Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
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Reviews

Pieter-Jan Dries

Peace of mind for your production environment.

2016-10-03

It's alerting system can be integrated in a variety of other tools like Slack, pagerduty, Geckoboard, ...

Pros

Application traces. Transaction level monitoring and alerting. Availability monitoring. Integration in other tools (Geckoboard).

Cons

None so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering New Relic

Try the free tier, it has most of the features a startup will need. Once you start scaling up and performance becomes more important, switch to a paid account.

Source: Capterra
Helpful?   Yes   No
New Relic Reviews
New Relic
Performance testing and monitoring
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Anonymous
( company, 501-1000 employees)

My team uses this for on-call rotation notification and application monitoring

2018-03-09

Pros

It hooks into services like New Relic and Node Ping, provides many different ways to notify an individual if there's an alert, and has a good escalation policy for un-acknowledged alerts.

Cons

The UI can be confusing at times, when you want to see a calendar of who is on call, it seems to be mixed up with many other teams and there's no easy/fast way to just see my own team.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
PagerDuty Reviews
PagerDuty
Incident Management & Operations Performance Software
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Anthony Gibbons

Verified Reviewer

It just works

2015-05-01

With PagerDuty hooked up to New Relic, Site 24x7 and SCOM, I feel really confident that the right people will be alerted whenever we have a problem on our platform.

Pros

- Low price - Excellent integrations - On call rotas - Escalation paths - Great iOS app

Cons

I really can't think of any improvements that can be made that would improve this service any further for me. As long as the app and service continue to develop and improve at the same rate, I will be a happy customer.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
PagerDuty Reviews
PagerDuty
Incident Management & Operations Performance Software
Read more