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New Relic vs WhatsUp Gold Comparison

Overview

New Relic is the all-in-one web and mobile application performance management provider for the cloud and the datacenter....

WhatsUp Application Performance Monitor consolidates systems, network, application & end-user experience monitoring in a...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$24.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
1336.61
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

87

39

9

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

78

67

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Provides great real-time tracking. Lots of great integrations and alerting options make it easy to stay on top of your systems.
Don't hesitate to ask for assistance from them. They want to make sure you succeed and are always glad to help you realize more value from your investment.
I really love the interface, it's easy and powerful at the same time. You have everything you need.

Pros

Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful.
My experience has been pretty good, but as of right now we're looking at other more cost effective options.
WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

Cons

Our main version we run has a memory leak, the NewRelic support team was worthless in troubleshooting.
The only drawback to this, is that it requires a very experienced team of developers to properly diagnose and understand what's going wrong with a piece of software.
I am part of the team that monitors the traffic rather than connects everything. As a result, I have zero dislikes about the software, but am not tied to the back end processes.

Cons

The product has limited functionality and is inflexible to use as a 24x7 monitoring tool. Software updates may fix some problems but often introduce more problems.
Originally, we started before the Gold version existed. It has been running ever since, and it usually provides the first warning when something goes wrong.
I upgraded from version 16 to 17 and ended up rolling back because there were so many missing features.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features7
  • @mentions
  • API
  • Applications Management
  • Auditing
  • Monitoring
  • Performance Management
  • Transaction Monitoring
  • Total features1
  • @mentions
  • API
  • Applications Management
  • Auditing
  • Monitoring
  • Performance Management
  • Transaction Monitoring

Integrations

  • Total integrations61
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

New Relic vs. WhatsUp Gold

See how New Relic and WhatsUp Gold stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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