WhatsUp Gold Pricing, Features, Reviews & Comparison of Alternatives

WhatsUp Gold

The network and application monitoring software

4.45/5 (112 reviews)

WhatsUp Gold overview

What is WhatsUp Gold?

WhatsUp Application Performance Monitor consolidates systems, network, application and end-user experience monitoring in a unified dashboard where you can quickly and efficiently diagnose and assess the impact of complex performance problems wherever they originate, avoiding costly service degradation. The easy-to-use Application Performance Monitor provides the comprehensive insight and customizability you need to proactively ensure that application performance meets user expectations and business priorities.

Further the network monitoring software, combines an easy-to-use interface that lets you quickly deploy the product for production and also apply your organization's monitoring policies across multiple devices quickly.
www.ipswitch.com

Pricing

Starting from
€1336.61
Pricing options
One time license
Free trial
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
WhatsUp Gold screenshotWhatsUp Gold screenshot: Core Monitoring

WhatsUp Gold reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.1
  4.4
Dustin Roberts

WhatsUpGold is a great tool for monitoring the status of your network.

Used daily for 2+ years
Reviewed 2018-05-15
Review Source: Capterra

We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.

Pros
The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!

Cons
This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.

Response from Ipswitch


Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it.

Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here:

https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ

If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jim Abshire

One of the best Monitoring products available

Used daily for 2+ years
Reviewed 2020-09-09
Review Source: Capterra

I monitor all critical objects such as CPU, memory, disk and response time. I am also monitoring critical services such as SQL, Rapid Recovery to name a few. One of the main benefits is receiving an email alert before or when a device is down so we can avoid tons of tickets from users.

Pros
I have been using What'sUp Gold network monitoring for years. I was first introduced to the product in 2003. My company at the time was using Solarwinds which I found to be not very user friendly. So I did some research and found What'sUP Gold. Out of the box it was easy to implement and provided much more clarity and features. It provides me with a proactive approach for when any monitored device hits a predetermined threshold. Absolutely love it.

Cons
There isn't much I don't like about the product.

Response from Progress Software


Thank you for being a long time valued customer and for your positive review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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jack joshlin

What customer service

Used daily for 2+ years
Reviewed 2020-03-04
Review Source: Capterra

We had an open ticket for the better part of 6 months, and was never resolved. We took this support cost of this and upgraded our solarwinds license.

Pros
Had nice gui to see interactivity. Other than that not much.

Cons
Failed to recognize ios changes on our switches from ios 12 to 15. I had to remove the devices completely and add them back. Contacted support numerous times with no resolution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Ray Perez

WUG CRA Experience

Used daily for 2+ years
Reviewed 2020-07-30
Review Source: Capterra

Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.

Pros
Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++

Cons
been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.

Response from Progress Software


Thank you for the review and for being a valued customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dustin Murphy

Robust and streamlined monitoring

Used daily for 2+ years
Reviewed 2020-07-30
Review Source: Capterra

WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

Pros
We mostly use WhatsUp for server and service monitoring but we also use it for configuration management on the majority of our network devices, Netflow Analysis, and Application monitoring. For years WUG has been a solid investment and the constant flow of updates keeps adding new features with every release. With the ability to create your own custom monitors and actions WUG will let you do almost anything you can think of.

Cons
Because it is so customizable there is a lot to do to make use of the full capabilities of WUG. It would also be nice to see external integrations via an API of some sort bring able to quickly pull info from WUG using a Slack or Teams bot would be handy. An enhancement of the reporting capabilities such as embedded dashboards allowing users to present information from WUG on other websites and services would help admins present WUG information to customers more easily.

Response from Progress Software


Thank you for the review and for being a valued customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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WhatsUp Gold pricing

Starting from
€1336.61
Pricing options
One time license
Free trial

WhatsUp Gold features

Monitoring

API (411 other apps)
Access Control (174 other apps)
Activity Dashboard (230 other apps)
Activity Tracking (124 other apps)
Alerts / Escalation (119 other apps)
Auditing (121 other apps)
Automatic Notifications (172 other apps)
Collaboration Tools (111 other apps)
Compliance Management (126 other apps)
Data Import/Export (163 other apps)
Data Visualization (121 other apps)
Drag & Drop Interface (124 other apps)
Real Time Data (115 other apps)
Real Time Monitoring (146 other apps)
Reporting & Statistics (195 other apps)
Search Functionality (115 other apps)
Third Party Integration (231 other apps)
User Management (108 other apps)
Workflow Management (138 other apps)

Additional information for WhatsUp Gold

Key features of WhatsUp Gold

  • One download. One application.
  • One customizable dashboard to manage entire IT infrastre
  • Automated IT asset/inventory capabilities
  • Monitoring of wired and wireless infrastructures
  • Delivers both real-time alerting and historical reporting
  • Affordable and proven in IT environments
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