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WhatsUp Gold

All-in-one monitoring of your entire infrastructure.

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WhatsUp Gold Pricing, Features, Reviews and Alternatives

WhatsUp Gold product overview

Price starts from

$

1100

Per Feature

What is WhatsUp Gold?

WhatsUp Application Performance Monitor consolidates systems, network, application and end-user experience monitoring in a unified dashboard where you can quickly and efficiently diagnose and assess the impact of complex performance problems wherever they originate, avoiding costly service degradation. The easy-to-use Application Performance Monitor provides the comprehensive insight and customizability you need to proactively ensure that application performance meets user expectations and business priorities.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
Live Online
Webinars
Videos

WhatsUp Gold pricing information

Value for money

4.3

/5

179

Price starts from

$

1100

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WhatsUp Gold features

Functionality

4.3

/5

179
Total Features57 8 categories

Most valued features by users

API
Reporting/Analytics
Activity Dashboard
Monitoring
Alerts/Notifications
Real Time Monitoring
Dashboard
Activity Tracking

Functionality contenders

WhatsUp Gold users reviews

Overall rating

4.4

/5

179

Positive reviews

93%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.27/10
Rating distribution

5

4

3

2

1

89

77

11

2

0

Pros
The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

KH

Kristina H.

Ease of use for WhatsUp Gold is great. The product does what is advertised and provides a great system for notification and analysis.

AH

Austin H.

Great monitoring and alerting systems. Easy viewing and great for displaying on a monitor.

JF

JAMES F.

Cons
Sometimes when organizing items on the screen I accidentally move wrong and then all my server/website objects end up in strange places on the screen.

CK

Carl K.

Bulk editing is cumbersome and import from lists does not work well.

HT

Hunter T.

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow.

JD

Jim D.

Overall rating contenders

Overall Rating

Visibility is the key

Reviewed a year ago

Transcript

Springman: Hi, my name is Springman. I work in an architecture engineering firm. I am a network operations...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WhatsUpGold is a great tool for monitoring the status of your network.

Reviewed 4 years ago

We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.

Pros

The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!

Cons

This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.

Vendor response

Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsUp Gold Review

Reviewed a year ago

After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

Pros

It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!

Cons

The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mid-level monitoring platform that works

Reviewed a month ago

Overall we've had a great experience with WUG. During the Solarwinds hack we were looking for an emergency replacement for our monitoring platform. We were able to get a WUG server set up and going, monitoring all of our systems, within a week. Moving over to WUG has generally been a great experience, with little overhead managing the system. The price was right, as well.

Pros

This product is easy to set up and has minimum specs - we monitor nearly a thousand systems and sites using just one WUG server. This product doesn't have bolt-on applications that makes it hard to manage and upgrade down the road. This product has a lot of value for the money.

Cons

No API interface available for automation of monitoring. No complex alert logic or recovery notification options available. Minimum features (plays into some of the Pros, however).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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WhatsUp Gold

Reviewed a year ago

We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated...

Pros

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

Cons

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software for network monitoring!

Reviewed 3 months ago

It's great to monitor the network and get the notifications, but we really miss the scrolling maps.

Pros

We've been using What's Up Gold for almost 2 decades and it works well. It helps keep our users happy and less unexpected service calls.

Cons

We don't like that it doesn't offer the scrolling maps like we had prior. We upgraded from an older version that we used to have the scrolling maps on a large LCD monitor in our NOC so our techs could identify faults easily. The newest edition of this software doesn't have it. Seems rather resource intensive too (server side).

WhatsUp Gold FAQs and common questions

WhatsUp Gold has the following pricing plans:
Starting from: $1100.00
Pricing model: One Time License
Free Trial: Available


WhatsUp Gold has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


WhatsUp Gold supports the following languages:
English, Chinese (Traditional), Dutch, French, German, Italian, Japanese, Portuguese, Spanish


WhatsUp Gold supports the following devices:
Android, iPhone


No, WhatsUp Gold does not have an API available.


WhatsUp Gold offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

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