App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Pointel Configuration Management Solution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Improve your CX – A Solution to Configuration Drift
Table of Contents



Is this product right for your business?
Find out with a
Pointel Configuration Management Solution - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Pointel Configuration Management Solution overview
What is Pointel Configuration Management Solution?
Configuration Management Solution (CMS) is a web-based application designed to provide complete control over your Genesys configuration environment. CMS conveys by pinpointing every change made with features and capabilities such as the detailed audit report, snapshot/restore, import/export configurations, and notifications for the changes.
CMS produces real-time displays, which helps you quickly address the changes made in the configuration server and understand them easily. You can create a customized set of reports on-demand to understand the configurations better and make more effective and timely decisions on critical parameters/KVP level changes. The report contains what, why, when, and by whom changes to the configuration objects are made. CMS allows you to capture a snapshot of the configurations and helps to recover to a previously saved state in case of accidental deletion or modification.
Using CMS, you can monitor your Genesys configuration environment, in which alerts are raised to concerned authorities in the case of a breach in any of the configuration objects that are critical to your business.
Key benefits of using Pointel Configuration Management Solution
Starting price
Alternatives
with better value for money
Pointel Configuration Management Solution’s user interface
Pointel Configuration Management Solution reviews
Overall rating
5.0
/5
5
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.6/10
5
4
3
2
1
5
0
0
0
0
Pointel Configuration Management Solution's features
Features rating:
Pointel Configuration Management Solution alternatives
Pointel Configuration Management Solution pricing
Value for money rating:
Starting from
No pricing info
User opinions about Pointel Configuration Management Solution price and value
Value for money rating:
Pointel Configuration Management Solution support options
Typical customers
Platforms supported
Support options
Training options
Pointel Configuration Management Solution FAQs
Pointel Configuration Management Solution has the following pricing plans:
Pricing model: One Time License
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Pointel Configuration Management Solution?
Pointel Configuration Management Solution has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Pointel Configuration Management Solution support?
Pointel Configuration Management Solution supports the following languages:
English
Q. Does Pointel Configuration Management Solution offer an API?
No, Pointel Configuration Management Solution does not have an API available.
Q. What level of support does Pointel Configuration Management Solution offer?
Pointel Configuration Management Solution offers the following support options:
24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk



