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Device42 Logo

Automated IT infrastructure visualization & management tools

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Device42 - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Device42?

Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.

Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.

Benefits of using Device42

  • Device42 provides comprehensive IT infrastructure and data center management, inviting administrators the ability to automatically generate infrastructure and device dependency diagrams.


  • Accuracy over traditional spreadsheet-based or manual drawings promises improved infrastructure visibility, going beyond physical hardware assets to visualize blades, virtual machines, cloud servers and hosted applications.


  • Continuous discovery automatically detects the latest infrastructure changes, while rack diagrams and room layout plans graphically represent devices and physical spaces to mirror real world setups and intuitively display information.


  • IPv6 supported IP address management allows IPs to be searched, sorted and filtered by subnets while inventory management is supported by QR code printing and the scanning of asset labels for logging assets.


  • Role-based access levels mean that system permissions can be defined per user, for limiting access capabilities, while centralizing encrypted password storage and management with full access audit trailing.
  • Starting from

    20

    /user

    Per year

    view pricing plans
    book a demo

    Device42's key features

    Most critical features, based on insights from Device42 users:

    Inventory Management
    IT Asset Management
    Change Management
    Asset Tracking
    Configuration Management
    Device Auto Discovery

    Features

    4.7

    /5

    60

    Ease of use

    4.8

    /5

    60

    All Device42 features

    Data Visualization
    Real-Time Notifications
    Relationship Mapping
    Reporting/Analytics
    Capacity Management
    Access Controls/Permissions
    Power Management
    Alerts/Notifications
    Maintenance Scheduling
    Map Exporting
    Multi-User Collaboration
    On-Demand Mapping
    Patch Management
    Performance Monitoring
    Procurement Management
    Real-Time Data
    Real-Time Monitoring
    Visual Discovery
    Uptime Reporting
    Remote Access/Control
    Third-Party Integrations
    Requisition Management
    Role-Based Permissions
    Self-Updating Maps
    Server Monitoring
    Supplier Management
    Service Level Agreement (SLA) Management
    SSL Security
    API
    Application Management
    Asset Lifecycle Management
    Audit Management
    Audit Trail
    Change Planning
    Charting
    Color Codes/Icons
    Compliance Management
    Compliance Tracking
    Contract/License Management
    Cost Tracking
    Dashboard
    Data Import/Export
    Data Mapping
    Dependency Tracking
    Drag & Drop
    Hierarchical Mapping
    Impact Management
    Issue Auditing
    IT Reporting
    License Management
    Location-Based Mapping
    Maintenance Management

    Device42 alternatives

    Device42 logo
    4.9
    (60)
    visit website

    Starting from

    20

    /user

    Per year

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    BOSSDesk logo
    4.7
    (128)
    visit website

    Starting from

    29

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    SysAid logo
    4.5
    (479)
    visit website

    Starting from

    79

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    N-sight logo
    4.3
    (75)
    visit website

    Starting from

    99

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Device42 pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    view pricing plans

    Value for money

    4.9

    /5

    60

    Starting from

    20

    /user

    Per year

    Device42 support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Phone Support

    Training options

    Live Online
    Documentation
    Webinars

    Device42 reviews

    Overall rating

    4.9

    /5

    60

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.35/10
    Rating distribution

    5

    4

    3

    2

    1

    53

    5

    2

    0

    0

    Pros
    Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve.
    Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.
    This product is awesome, and is available to be viewed from anywhere internal information/db can be updated. Absolutely love this product.
    Cons
    What I dislike about the software is that there are so many steps to complete a task. For example, if we have a device to install, cable and place in production.
    Another dislike is when I used the SNMP auto-discovery. It discovered even all of the non-pertinent VLANs.
    This product has some limitation in current version, what could give use some manual job.

    Device42 FAQs

    Q. What type of pricing plans does Device42 offer?

    Device42 has the following pricing plans:
    Starting from: $20.00/year
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Device42?

    Device42 has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Device42 support?

    Device42 supports the following languages:
    English


    Q. Does Device42 offer an API?

    Yes, Device42 has an API available for use.


    Q. What other apps does Device42 integrate with?

    Device42 integrates with the following applications:
    Chef Enterprise Automation Stack, Jira, Zapier, ServiceNow, Confluence, Zendesk Suite


    Q. What level of support does Device42 offer?

    Device42 offers the following support options:
    Chat, Phone Support

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