Device42 Pricing, Features, Reviews & Comparison of Alternatives

Device42

Automated IT infrastructure visualization & management tools

4.81/5 (47 reviews)

Device42 overview

What is Device42?

Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.

Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.
www.device42.com

Pricing

Starting from
$1499/year
Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English
Device42 screenshot: Continuous discoveries are scheduled to run and automatically make detections on any infrastructure changesDevice42 90 Second OverviewDevice42 screenshot: Automatic rack diagramming creates a visualization of all devices within a rack, generated from device details and clickable to view detailed informationDevice42 screenshot: Drag and drop virtual room layouts map out rack/object positioning within a physical space, showing heat map color coding to denote availabilityDevice42 screenshot: Cable management organizes patch panel connectivity, visualizing the cable management process and using APIs/UI to handle the control of patch panel documentationDevice42 screenshot: Dashboard-based search functionality queries any object from partial or full strings, creating listings based on permission rightsDevice42 screenshot: Detailed device information allows all devices to be documented with all properties recorded, complete with asset lifecycle management tools Device42 screenshot: Intuitive data entry ensures that devices can be added into a rack while editing the rack itself from multi-entry formsDevice42 screenshot: Objects can be auto-populated, leveraging network auto-discovery using SNMP while API support invites the use of scripting platforms for maintaining documentation Device42 screenshot: Audit logs record every change made by the system administrators and can be searched, resorted and filteredDevice42 screenshot: IP address management with support for IPv6 includes the ability to sort and search IPs, filtering by subnets and adding details for VLANs etc Device42 screenshot: Switch port visualization provides a diagrammatic map between MAC addresses, switch ports and devices Device42 screenshot: DNS integration with support for A / AAA / CNAME / MX and PTR records, allows for domain transfers and the scheduling of auto-discovery alongside DNS record search and filteringDevice42 screenshot: Automatic generation of application dependency and impact visualsDevice42 screenshot: Impact charts detail the impact at application, device, rack, room or building levelDevice42 screenshot: Multi-level individual or group role-based permissions allow for the definition of which users can access certain featuresDevice42 screenshot: Itemize and view all devices within a rack with an expandable hierarchical device treeDevice42 screenshot: Export data options include Excel report creation and CSV file generationDevice42 screenshot: Centralized password management featuring an AES256 encrypted password store with audit trailing for logging password-based system accessDevice42 screenshot: Inventory management with QR code scanning support via mobile devices, allows customizable QR codes to be printed to correspond with auto assigned asset numbersDevice42 screenshot: IP Address import facilities from existing or new Excel spreadsheetsDevice42 screenshot: Webhooks allow for the sharing of fast, seamless data updates from one application to anotherIP Address Management (IPAM) with Device42

Device42 reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.7
  4.7
  4.9
Anonymous

One of the best DCIM platforms out there with an API that allows great possibilities

Used daily for 2+ years
Reviewed 2018-05-21
Review Source: Capterra

This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Pros
One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

Cons
With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Satesh Pawaroo

Great tool to keep everything organized in one place.

Used daily for 1-2 years
Reviewed 2019-03-22
Review Source: Capterra

Each team would maintain multiple spreadsheets for physical inventory, passwords, rack diagrams for each datacenters, warranty information and software licenses. Having one tool to manage all this information simplifies everything and makes it easier to update everything . One pane of glass as they say.

Pros
When I first started using Device42 I was impressed with how helpful the sales team was in the deployment process. Once deployed I noticed how many tools were included in the base software. In the first few weeks after deployment in our data centers we needed to quickly run an inventory of all of our SSL certificates. Using Device42 we were able to run in an automated scan that gave us a report that we used to update all of our SSL certificates. The more you use the software the more things that can be useful for you company. I can also say that their support is top notch and always willing to help and work with you until your problem is fixed.

Cons
There is not much to complain about when it comes to this software. If I have to nitpick I would say that it would be the update process. I would prefer for the updates could be directly installed. Other than that its a great product to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Device42 review

Used daily for 2+ years
Reviewed 2019-03-22
Review Source: Capterra

The support is great and helps us when we have both large and small questions. The dependency chart is appreciated by our change manager.

Pros
Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

Cons
The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christopher Goff

Device42 provides an amazing single pane of glass look into your environment.

Used daily for less than 6 months
Reviewed 2019-04-30
Review Source: Capterra

Overall, Device42 has been a fantastic addition to our IT software stack. With the feature set included with the product, we ended up with a very powerful tool that has fulfilled needs way above and beyond our initial project scope, and at a fraction of the price of other competing products. If you are looking for an ITAM system, and you don't at least do a Proof of Concept rollout of Device42, you're making a mistake.

Pros
The feature set for Device42 is fantastic, we were pricing out only ITAM systems when we came across the product line, and for less money than any of the other ITAM systems we looked at, Device42 came with an ITAM, IPAM, a software licensing tool, and a support team that actually answers questions and provides access to live agents rather than some anonymous support team. Their support people are great, even for casually emailed questions to their support address, I get actual responses (not just a canned "We got your email" response) in typically a couple hours. They have helped me a TON with setting up the software, which is amazingly helpful in tempering the only "con" we have found with Device42 so far (more on that below).

Cons
We have been using Device42 for a few months now, an the only "complaint" I would say that I have found is that the setup was very involved, and required substantial support from the Device42 support team. That said...they were available literally every step of the way, and helped me get through anything I got stuck on over remote session.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Best value DCIM with open API. Solid customer support.

Used daily for 1-2 years
Reviewed 2018-08-06
Review Source: Capterra

Pros
For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.

Cons
At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Device42 pricing

Starting from
$1499/year
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Pricing based on the number of devices and IP addresses:

1-100 Devices, 1-1k IP Addresses: $1499 per year
101-500 Devices, 1k-5k IP Addresses: $2999 per year
501-1000 Devices, 5k-10k IP Addresses: $4999 per year
1001-2500 Devices, 10-25k IP Addresses: $9999 per year
2500+ Devices, 25k+ IP Addresses: Request Quote

Device42 features

API
Access Control
Application Integration
Auditing
Data Import/Export
Drag & Drop Interface
SSL Security
Third Party Integration

Activity Dashboard (154 other apps)
Activity Tracking (86 other apps)
Alerts / Escalation (79 other apps)
Automatic Notifications (125 other apps)
Collaboration Tools (79 other apps)
Data Visualization (73 other apps)
Monitoring (211 other apps)
Real Time Data (88 other apps)
Real Time Monitoring (97 other apps)
Real Time Reporting (73 other apps)
Reporting & Statistics (111 other apps)
Workflow Management (99 other apps)

Additional information for Device42

Key features of Device42

  • Asset tracking
  • Maintenance management
  • Audit management
  • IT asset management
  • Device auto discovery
  • License management
  • Relationship mapping
  • Impact management
  • License management
  • IT service management
  • API availability
  • QR coding
  • IP address import
  • DNS integration
  • Room layouts
  • Rack diagrams
  • Webhooks
  • NMAP support
  • Netflow support
  • Device trees
  • Cable management
  • Security and encryption
  • ITSM integration
  • CM integration
  • SIEM integration
  • Audit logs
  • Auditing
  • Charting
  • Data import
  • Data mapping
  • Label printing
  • Search functionality
  • Third party integration
  • Visualization
  • Data import / export
  • Drag & drop interface
  • Role-based permissions
  • Asset lifecycle management
  • SSL certificate management
  • Dependency management
  • Dependency tracking
  • Capacity planning & budgeting
  • Visual discovery
  • IP address monitoring
  • User access controls
  • Password management
  • Inventory management
  • Asset management
View All Features

Benefits

Device42 provides comprehensive IT infrastructure and data center management, inviting administrators the ability to automatically generate infrastructure and device dependency diagrams.

Accuracy over traditional spreadsheet-based or manual drawings promises improved infrastructure visibility, going beyond physical hardware assets to visualize blades, virtual machines, cloud servers and hosted applications.

Continuous discovery automatically detects the latest infrastructure changes, while rack diagrams and room layout plans graphically represent devices and physical spaces to mirror real world setups and intuitively display information.

IPv6 supported IP address management allows IPs to be searched, sorted and filtered by subnets while inventory management is supported by QR code printing and the scanning of asset labels for logging assets.

Role-based access levels mean that system permissions can be defined per user, for limiting access capabilities, while centralizing encrypted password storage and management with full access audit trailing.