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Device42
5
67
4
15
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated IT infrastructure visualization & management tools
Table of Contents
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Device42 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Device42 overview
What is Device42?
Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.
Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.
Starting price
per year
Alternatives
with better value for money
Device42’s user interface
Device42 review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Device42?
Reviewers indicate Device42 offers robust asset management and automated discovery, helping them centralize infrastructure tracking and streamline operations. They value its comprehensive feature set, strong CMDB capabilities, and responsive customer support, which they say is quick to resolve issues and open to feedback for improvements.
Users report the platform is generally easy to use once familiar, but some find the interface complex and onboarding challenging. They mention documentation and reporting could be improved, and note occasional limitations in auto-discovery and scalability for larger environments, though they appreciate ongoing updates and enhancements.
Select to learn more
Who uses Device42?
Based on 84 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Device42's key features
Most critical features, based on insights from Device42 users:
All Device42 features
Features rating:
Device42 alternatives
Device42
Starting from
20
/user
Per year
Iru
Starting from
No pricing info
Atera
Starting from
129
/user
Per month
Freshservice
Starting from
19
/user
Per month
Device42 pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Ability to Add-on Modules
- Affinity Group Auto-Discovery
- Application Dependency Mapping
- Asset Lifecycle Management
- Conitunous Application Discovery
- Data Center Asset Management
- Drag and Drop Data Center Layout Diagraming
- End-to-End Hybrid IT Discovery
- IP Address Management
- IT Asset & Inventory Management
- Pre-Built Dashboard Templates
- Resource Utilization Reporting
- REST API Integrations
- Secure Password Vault
- Software License Management
- SSL Certificate Management
User opinions about Device42 price and value
Value for money rating:
To see what individual users think of Device42's price and value, check out the review snippets below.
Utkarsha D.
Computer Engineer
Balanjaneya S.
Software Engineer
Device42 integrations (6)
Integrations rated by users
We looked at 84 user reviews to identify which products are mentioned as Device42 integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“Linking poll results and async standup responses to Jira issues helps project leads track sprint blockers and team sentiment alongside ongoing tasks.”
Estrella A.
Software Engineer
Integration rating: 5.0 (1)
“Slack is important because many product and operations conversations happen there. n8n can help route alerts, updates, workflow outputs, and important notifications into the right channels.”
Jerrid C.
CEO
Integration rating: 5.0 (1)
Other top integrations
Device42 customer support
What do users say about Device42 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Device42 customer support.
Widespread user sentiment highlights Device42's highly responsive, knowledgeable, and thorough customer support team.
A significant portion of users appreciate that support follows up consistently and works closely with customers until issues are fully resolved.
Support options
Training options
To see what individual users say about Device42's customer support, check out the review snippets below.
“Device42’s dependency mapping gave us a much clearer understanding of how systems were connected, making change planning more reliable and reducing unexpected outages during maintenance activities.”
Utkarsha D.
Computer Engineer
“Planning new deployments and troubleshooting hardware issues became much faster because everything was documented in one place.”
Prasad H.
Data Engineer
“The software really struggles to know how to label a Surface Pro.”
Nick J.
IT Support Supervisor
Device42 FAQs
Device42 has the following typical customers:
Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What level of support does Device42 offer?
Device42 offers the following support options:
Chat, Phone Support
